Item missing from container
#18
You and me both 
BandS, you go girl - tell them what's what! Oh and come back on and tell us. I'd hope it's just an error, you'd have to be a right flaming ejit to think you could get away with nicking something like that

BandS, you go girl - tell them what's what! Oh and come back on and tell us. I'd hope it's just an error, you'd have to be a right flaming ejit to think you could get away with nicking something like that
#19
Yep,
we too had boxes go missing & worse of all was the remote to the TV
(nearly 5 yrs ago)....... company came out & due to tools and furniture made us have a 40 foot container
when it got delivered to us in Australia it all fit in to a luton type van
We gave up trying to claim........ just got sent round and round in circles
we too had boxes go missing & worse of all was the remote to the TV
(nearly 5 yrs ago)....... company came out & due to tools and furniture made us have a 40 foot container
when it got delivered to us in Australia it all fit in to a luton type van
We gave up trying to claim........ just got sent round and round in circles
#20
I'm only just starting to wonder if anything went missing between uk and oz, its been 2 years though, so my memory is a bit foggy.
We re-packed a few things when we got the shipment as we didnt have space, but they have since been unpacked and I am starting to remember a few things that I am sure I havent seen since we have been here.
I am also doubting myself as to wether I even bought them over. I used the opportunity of the move to oz to have a good purge and I am wondering if I gave said items to friends or family.
I am going to ask friends and family first if I gave them anything, ,then dig out the shipping paperwork, but I think 2 years might be too long to make a claim!!!
Swiss cheese migrant brain!!
We re-packed a few things when we got the shipment as we didnt have space, but they have since been unpacked and I am starting to remember a few things that I am sure I havent seen since we have been here.
I am also doubting myself as to wether I even bought them over. I used the opportunity of the move to oz to have a good purge and I am wondering if I gave said items to friends or family.
I am going to ask friends and family first if I gave them anything, ,then dig out the shipping paperwork, but I think 2 years might be too long to make a claim!!!
Swiss cheese migrant brain!!
#21
Account Closed








Joined: Nov 2003
Posts: 3,533

They were really sneaky with the stuff they stole from us Aussie side. They took lots of music cd's, only they didn't steal the cases, they just took the cd's from inside them so we didn't notice until we came to play them :curse:
#23
My ex hubby went up to Brisbane today to collect our son's stuff that had been shipped over from the UK.
When he went with them to load the boxes etc into his car it was noticed that an item was missing. This happened to be an electric piano, weighing
60kgs in a bright silver flight case....hard to miss and worth over $3800.
They said that it must have not been put in the container in the UK and that they would look into it.
We are BL**DY furious and are not quite sure what we should do next.
My son is contacting the shippers in the UK today and telling them that if it is still there then they need to put it on the first flight out here and if not then we have to make a claim against them.
Has anyone had experience of this happening....and what was the outcome.
Thanks
Sharon
When he went with them to load the boxes etc into his car it was noticed that an item was missing. This happened to be an electric piano, weighing
60kgs in a bright silver flight case....hard to miss and worth over $3800.
They said that it must have not been put in the container in the UK and that they would look into it.
We are BL**DY furious and are not quite sure what we should do next.
My son is contacting the shippers in the UK today and telling them that if it is still there then they need to put it on the first flight out here and if not then we have to make a claim against them.
Has anyone had experience of this happening....and what was the outcome.
Thanks
Sharon
sorry but i carnt believe this has happened to our very own dishpig

well out of order, hope you ge it sorted soon
regards steve
#24
Just Joined
Joined: May 2008
Posts: 12

Dish pig is certainly pissed Steve!
Can't believe someone's knicked it, although you do have to wonder about the wonderful people from up North!
Can't believe someone's knicked it, although you do have to wonder about the wonderful people from up North!
#25
Interesting, how did you get import permits for the firearms while in the UK ?
I thought that you had to arrange for an Australian dealer to take possession via a Customs approved courier, get your Australian license and then a Permit to Acquire with the serial numbers before you could touch them in Australia.
What state are you in ?
I thought that you had to arrange for an Australian dealer to take possession via a Customs approved courier, get your Australian license and then a Permit to Acquire with the serial numbers before you could touch them in Australia.
What state are you in ?
If you are not there at the time prior to arrival of firearms and having pre-arranged for the permits etc... just declare all items on the shipping list, and safely store at a place in container where customs can easily access the goods for seizure.A seizure notice is then issued. You then have to go through the application for import process (QLD) before customs will release the goods. NOTE: make shure what is permissible as far as the calibre/action is concerned... the best way about this is to send a e-mail to the Atourney generals office and they will tell you what is allowed by law for eventual licensing. (I am having to auction off some of my priced possessions as a result!)
:Hope this helps ...Good Luck
BBQ-KING
#26
As far as queensland is concerned, I am currently going through the process.. here's what I have come up with so far:
If you are not there at the time prior to arrival of firearms and having pre-arranged for the permits etc... just declare all items on the shipping list, and safely store at a place in container where customs can easily access the goods for seizure.A seizure notice is then issued. You then have to go through the application for import process (QLD) before customs will release the goods. NOTE: make shure what is permissible as far as the calibre/action is concerned... the best way about this is to send a e-mail to the Atourney generals office and they will tell you what is allowed by law for eventual licensing. (I am having to auction off some of my priced possessions as a result!)
:Hope this helps ...
If you are not there at the time prior to arrival of firearms and having pre-arranged for the permits etc... just declare all items on the shipping list, and safely store at a place in container where customs can easily access the goods for seizure.A seizure notice is then issued. You then have to go through the application for import process (QLD) before customs will release the goods. NOTE: make shure what is permissible as far as the calibre/action is concerned... the best way about this is to send a e-mail to the Atourney generals office and they will tell you what is allowed by law for eventual licensing. (I am having to auction off some of my priced possessions as a result!)
:Hope this helps ...I'm already in Victoria, a member of the SSAA and fully licensed in both Handguns and Rifles
You're going to love it when you get here. Some great ranges.
#27
We had boxes which went missing UK side All my old records and picture discs. We were insured with Letton and submitted a claim form online and that was it - they paid out no probs.
Someone somewhere is making a fortune.
Someone somewhere is making a fortune.
#28
I'm only just starting to wonder if anything went missing between uk and oz, its been 2 years though, so my memory is a bit foggy.
We re-packed a few things when we got the shipment as we didnt have space, but they have since been unpacked and I am starting to remember a few things that I am sure I havent seen since we have been here.
I am also doubting myself as to wether I even bought them over. I used the opportunity of the move to oz to have a good purge and I am wondering if I gave said items to friends or family.
We re-packed a few things when we got the shipment as we didnt have space, but they have since been unpacked and I am starting to remember a few things that I am sure I havent seen since we have been here.
I am also doubting myself as to wether I even bought them over. I used the opportunity of the move to oz to have a good purge and I am wondering if I gave said items to friends or family.

Tip for anyone who's moving in the future: get your friends and family round so you can keep an eye on each and every one of the packers. Certainly what I would have done if I had my time again.
#29
Account Closed










Joined: Jun 2007
Posts: 8,913









Interesting, how did you get import permits for the firearms while in the UK ?
I thought that you had to arrange for an Australian dealer to take possession via a Customs approved courier, get your Australian license and then a Permit to Acquire with the serial numbers before you could touch them in Australia.
What state are you in ?
I thought that you had to arrange for an Australian dealer to take possession via a Customs approved courier, get your Australian license and then a Permit to Acquire with the serial numbers before you could touch them in Australia.
What state are you in ?

We chose Crown simply because they had a licence to transport Firearms. Alot of the other removal firms didn't, so we went with Crown who charged us a fortune too.
We had to give up our Firearms licence in the UK and once the Firearms arrived in WA they were to be detained by the police until we had a Licence for them here in WA.
But as you know they never left the UK shores. The Firearms were never found.
We never got a rebate either from Crown.
#30
Forum Regular


Joined: Jul 2007
Posts: 53
From: An infinite loop between Victoria and London











Really f**ked off state to be honest.
We chose Crown simply because they had a licence to transport Firearms. Alot of the other removal firms didn't, so we went with Crown who charged us a fortune too.
We had to give up our Firearms licence in the UK and once the Firearms arrived in WA they were to be detained by the police until we had a Licence for them here in WA.
But as you know they never left the UK shores. The Firearms were never found.
We never got a rebate either from Crown.

We chose Crown simply because they had a licence to transport Firearms. Alot of the other removal firms didn't, so we went with Crown who charged us a fortune too.
We had to give up our Firearms licence in the UK and once the Firearms arrived in WA they were to be detained by the police until we had a Licence for them here in WA.
But as you know they never left the UK shores. The Firearms were never found.
We never got a rebate either from Crown.
The Aussie side didn't unpack for us, so it seems very likely that the items disappeared in the UK. One of our UK packers was a woman & I suspect she just took a liking to the stuff. I got the impression from the other packers that she was a 'temp' & not part of the usual crew, but they seemed OK with her and seemed to be directing her closely. When we came to consider making a claim, of course none of the items were valuable enough, or even easily replaceable, so of course we lost out

I have heard from a couple of others who used Crown & also had small items like this disappear mysteriously. I suspect it happens with other shippers too, but I was especially disappointed with Crown, as they trade on their good reputation, & the sales guy gave us the hard yakka about how safe all our possessions would be. :curse:
Grevillia.



