Coast-to-coast train journey
Jul 18th 2012, 5:33 pm
#107
Septic Sprout
Thread Starter
Joined: Aug 2004
Location: Shanghai
Posts: 7,993
Re: Coast-to-coast train journey
Cucking Funts!
Finally reunited with my suitcase today - a hard-shell Samsonite spinner, now broken in 4 places.
I don't care whether it was Amtrak or FedEx who did it - I'm bloody we'll holding Amtrak responsible for providing me with a new one.
Finally reunited with my suitcase today - a hard-shell Samsonite spinner, now broken in 4 places.
I don't care whether it was Amtrak or FedEx who did it - I'm bloody we'll holding Amtrak responsible for providing me with a new one.
Jul 18th 2012, 11:28 pm
#109
He/him
Joined: Dec 2006
Location: WA
Posts: 18,838
Re: Coast-to-coast train journey
They at least have a policy
"Damaged, Lost or Delayed Baggage and Limitation of Liability
Amtrak disclaims liability for carry-on baggage, even if Amtrak personnel has handled or assisted in loading or unloading the baggage.
Claims for lost checked baggage must be submitted within 30 days of arrival at your destination station. For best results, submit the claim at your destination station; otherwise call Amtrak at 800-USA-RAIL (1-800-872-7245) and ask for Customer Relations.
Claims for damaged or delayed checked baggage or for a concealed loss (pilferage) within checked baggage must be submitted immediately at your destination station. Amtrak disclaims liability for pilferage for unsecured baggage, such as baggage that does not have a lock, seal or other device that protects the bag from unauthorized entry, and for articles placed in an unlocked or unsecured exterior baggage compartment.
Amtrak liability for checked baggage is limited to a maximum of $500 per ticketed passenger. Passengers may declare additional valuation up to $2,500 upon payment of the applicable charge.
If you have any questions regarding these guidelines, please call 1-800-USA-RAIL (1-800-872-7245)."
"Damaged, Lost or Delayed Baggage and Limitation of Liability
Amtrak disclaims liability for carry-on baggage, even if Amtrak personnel has handled or assisted in loading or unloading the baggage.
Claims for lost checked baggage must be submitted within 30 days of arrival at your destination station. For best results, submit the claim at your destination station; otherwise call Amtrak at 800-USA-RAIL (1-800-872-7245) and ask for Customer Relations.
Claims for damaged or delayed checked baggage or for a concealed loss (pilferage) within checked baggage must be submitted immediately at your destination station. Amtrak disclaims liability for pilferage for unsecured baggage, such as baggage that does not have a lock, seal or other device that protects the bag from unauthorized entry, and for articles placed in an unlocked or unsecured exterior baggage compartment.
Amtrak liability for checked baggage is limited to a maximum of $500 per ticketed passenger. Passengers may declare additional valuation up to $2,500 upon payment of the applicable charge.
If you have any questions regarding these guidelines, please call 1-800-USA-RAIL (1-800-872-7245)."
Jul 19th 2012, 5:22 pm
#110
Septic Sprout
Thread Starter
Joined: Aug 2004
Location: Shanghai
Posts: 7,993
Re: Coast-to-coast train journey
No - I have great travel medical cover through work, and other things so seldom need covering that I never buy travel insurance. In the odd instance that things go missing or get broken then I have always just gone after the company responsible (usually an airline) and I haven't lost out yet (famous last words).
I've called Wanktrak, and they've opened a case (no pun intended, I'm sure) and they're posting a form to my home address for me to fill in when I get back.
I've called Wanktrak, and they've opened a case (no pun intended, I'm sure) and they're posting a form to my home address for me to fill in when I get back.
