jeanc

Computer says...... trouble shooter can no longer help me tried everything suggested...

BriscasBetterHalf

I may be to do with your PC not reloading the real page but retrieving it from your history on your PC.
Did you get.....

Ryanair.com - File Not Found
The page you are looking for may have moved
or perhaps you mis-typed the address.
Return to www.ryanair.com
or
Click the < Back button to try another link.

If so maybe delete history and cookies and try again.
Tools, internet options, browsing history, delete, delete all.

Or alternatively try Mozilla Firefox browser its very similar to Internet Explorer but better!
I assume you are using IE?

Fortaleza

You apparently have a worm.

There is a forum where they have experts who are really very nice and give free persnnal advice on how to get rid of your problem.

First though I suggest downloading and running Spybot (from the same people)

http://www.safer-networking.org/en/index.html

Once this is done go to the forum. Cut and paste the report you get from the spybot scan. They will do the rest, telling you what programs you should install and which of your files have been affected. They will also tell you if when a file is affected it is putting you at any risk. It's a bit time consuming, but well worth it. The person assigened to my problem last year was quick and helped me do a total clean up (and that was no easy job - think teenagers bedroom!!!) and over two days it was done. Had I asked a tech to do it, then yes it would have been quicker but around 150 € more expensive


http://forums.spybot.info/index.php

jandy44

Im by far no expert,but I would be inclined to run system restore first of all,I had a simular problem a couple of weeks ago,I could not get into the paypal site to sign up,it turned out to be something to do with the Norton security,so I went in the Norton and did something or other (downloaded some tools) well it sorted the problem ,Iv also downloaded Spybot and ccleaner a few weeks ago has suggested and run them once a week or so.........good luck

jdr

Give us a list of your anti spyware programs that you should update and run at least weekly.

Go to Trend Housecall at this link, tick the I agree box and then launch housecall.
This will find and remove any nasties that it finds.

jeanc

Thanks everone for your help and suggestions. I was not online yesterday, busy, I shall get my son to try some of the suggestions you have all made, he's so much better than me with computers, and will let you know