Hi I wonder please if anyone has heard of this company? Seemingly like say BT and Cable and Wireless in the UK Telefonica have put the network in the ground but with a relaxation there are a host of re-sellers in and around Javea? I do know that Swiss Cable has its own network

This lends itself as again in the UK when there is a fault as to who is responsible for putting the fault right? Not me guy its Telefonica sorry not us its Telitec

Is that a fair interpretation please of the situation in Javea.

We use Telitec and yet live no where near Javea. Most of the Telefonica lines are actually above ground - maybe it's different in Javea.

Telitec, like many others, lease the lines from Telefonica and then sell on services at, usually, a reduced price.

As you say, the issue is that when a problem occurs, who's responsibility is it? The good news is that we have never had a problem so this issue has not arisen.

I would say that Telitec offer a good service in all respects.

thank you they do seem upfront and for the moment professional

thanks again

You contact Telefonica, they are responsible for the condition of the line.
They have improved their service over the last few years.

Thanks for that. We live in France and the viewing has been undertaken by my brother in law and our best friends who both live in Javea.

The villa is at La Guardia and this pm Telitec have come back and said sorry no network in La Guardian has to be wi-fi? Looking at Google maps it is a huge urbanisation and I am now really confused. If I cannot get reliable and high band width I will simply abort pay the costs and move somewhere where there is bandwidth. Surely Telefonica would not turn down an opportunity of cabling a large urbanisation?>

Of course we cannot do anything until we arrive and by then it is too late.

We live in a very rural area of France and give Orange 5 days notice and we had 20 mbt installed. I have to say find Spain frustrating on that point and joined to that is the time that mail as in snails mail takes to arrive. Have to get my head around all of this for am used to a much improved service. I suppose manana pour la manana.

Still it is only for 11 months and then back to France.

check with movistar - if there's a chance of ADSL then you're better off with them

if there genuinely isn't a chance - & that's quite common - then Telitec wifi has as good a reputation as any & better than some

I live on a large urbanisation about 30km from Javea, and there are land lines to a small part which were built about 20 years ago.Most of it has no service at all, and Movistar have no interest in providing it.

I've had Telitec wifi for about 6 years. I have no complaints. I've just signed up for another 18 months and increased my package to 6mb. The staff are reaonably helpful, and if I have a problem, they're good at resolving it. One of the reasons it's reliable is that they have their own masts and network, they are not resellers, which is quite important.

Thanks everyone have a good week end now off to the UK and the snow!

But in the past movistar / telefonica had the monopoly, so theyt knew if they installed cabling and new exchanges they would get the custom.
Now there is really no incentive for Movistar to spend millions on building new exchanges and cabling for areas which maybe more expats than Spaniards who will use another service... If telitec etc have all the correct documentation why can they not install the landline...?