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Telefonica invoice

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Old Jul 6th 2011 | 7:04 am
  #16  
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Default Re: Telefonica invoice

Originally Posted by Chiclanagir
It is easy just phone 1004 and ask and they will do it for you.
he's probably been cut off by now.............he was asking for help in April

visual in my head - jimenato still sitting in his bar saying english..........english............english............english!!!

Last edited by lynnxa; Jul 6th 2011 at 7:06 am.
 
Old Jul 6th 2011 | 7:12 am
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Default Re: Telefonica invoice

ha ha - just out of interest though - can you go into a movistar shop for help with your telefonica telephone account? as i ve been trying to get through on 1004 with no luck!!
 
Old Jul 6th 2011 | 7:18 am
  #18  
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Default Re: Telefonica invoice

Originally Posted by suedenia
ha ha - just out of interest though - can you go into a movistar shop for help with your telefonica telephone account? as i ve been trying to get through on 1004 with no luck!!
I doubt it, unless you bought the package from them as they basically just sell stuff.
 
Old Jul 6th 2011 | 7:21 am
  #19  
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Default Re: Telefonica invoice

Originally Posted by suedenia
ha ha - just out of interest though - can you go into a movistar shop for help with your telefonica telephone account? as i ve been trying to get through on 1004 with no luck!!
yes you can - they should help you no problem - or should I say - I've been in movistar shops & seen people getting help

which of course doesn't mean every shop will help - they're franchises I think
 
Old Jul 6th 2011 | 11:22 am
  #20  
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Default Re: Telefonica invoice

Originally Posted by suedenia
ha ha - just out of interest though - can you go into a movistar shop for help with your telefonica telephone account? as i ve been trying to get through on 1004 with no luck!!
You can where I live but it may not be the same everywhere.

With the 1004 number.....try Saturday or Sunday mornings, for some strange reason it's quicker getting through then.
 
Old Nov 2nd 2011 | 9:52 pm
  #21  
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Default Re: Telefonica invoice

I just got round to phoning 1004. Straight to English (must've recognise my phone number) 10 second chat - will now receive paper facturas by post. Easy.
 
Old Nov 2nd 2011 | 10:12 pm
  #22  
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Default Re: Telefonica invoice

Originally Posted by lynnxa
yes you can - they should help you no problem - or should I say - I've been in movistar shops & seen people getting help

which of course doesn't mean every shop will help - they're franchises I think
I went into two in Torré del Mar when I was having MAJOR problems with with Telefonica, so was trying every option - they just didn't want to know!

One said they were nothing to do with Telefonica and when I pointed to the large Telefonica logo behind his head, just shrugged and walked off

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