Has anybody overcome a similar problem ... our NIE numbers begin with "Y" and have tried umpteen times to register online with Endesa and it seems they haven't yet set up the computer to accommodate these. Have tried to trick it by using an "X" but it obviously then doesn't match up with their records and gets rejected. Apparently this is common across the board on Spanish websites. Can anybody help?

Put in your number without either X or Y. Just the number and last letter.
Usually works...

Not sure if this is applicable but years ago we had a problem with the zero after the first letter. Missed it off and bob's your uncle.

Thank you both, I'm going to try again and will let you know.

Grrrrrr... no luck any other ideas???

Try replacing the first letter with a zero, that worked for me on many sites

I had exactly this problem used the NIE No. but dropped the box and clicked on passport for some reason that worked. I think it is somthing to do with the standard being an DNI which is different in format to an NIE

I was sceptical having tried everything but it worked like a charm ... thank you so much ... hopefully we can now get a non-"estimada" bill. Thanks again.

I think the best thing to do is to call them and find out what is going on.

Not sure what you mean menu72, I've managed to register online so problem solved

Menu72 is a spammer who's trying to get the world and his wife to move to Mallorca. Must have a struggling business there LOL

Jo xxx

Thanks, I did wonder

Eh ?? How can the person be spamming by saying call up the Department ??
// lost me //

DSB.

thats what some of them seem to do. A few nonsense posts scattered around and then they PM everyone?????

Jo xxx

Interesting.....
I shall bear that in mind...

DSB.