The Guy

The sky box test screen only shows the strength and quality for one frequency - the default transponder frequency - usually 11778.

It is perfectly possible for this screen to show no signal for that particular frequency, but the system can still receive the many other frequencies - hence why you can still receive some channels.

This is because 11778 comes from one of the 7 beams from the 4 uk tv satellites. frequencies vary across these beams and satellite - hence why some are "stronger" than others.

As for your issue: the channels you mention you have lost (bbc 1 London, BBC 2, channel 4 and channel 5) are all "horizontal" frequencies. So that would be either dish alignment, or LNB failure.

Dish alignment s has to be very fine movements to lock onto the signals again. If you have changed the LNB, is that at the right distance and best skew (rotation)- with skew again we are talking millimetres making the difference between receiving channels and not receiving channels.

battlezone123

Thanks for your help. We have bought a new lnb which we hope will solve the problem. The trouble living here is that there are no satellite installation companies. We could not even find a seller here in Spain who stocked the type of lnb that we needed so that is coming from the UK.

Domino

lets get one thing straight, looking at the SKY website they are quite emphatic - the service they provide is for the UK only. Anyone using a sky box and/or card in Spain, Portugal or anywhere else is breaking the terms of Sky's contract with its customers.

That they "allow" reception in the Iberian Peninsular and other places is their business. They know that a number of companies are selling cards and boxes and contracts illegally.
But it is their responsibility as the owners and/or the licencees of the Intellectual Property, the transmissions, etc to ensure that programmes/films etc are only transmitted and received within the country that they have a licence for.
If they choose, for their own reasons, to not close down those who are breaking the contract terms that is their business.

but whatever way you look at it, the taking of something that isn't meant for you, that is only destined for someone else, is the same as reading the misdirected mail for the people in the next street
but its alright, its on the satellite, its on the internet - so it must be OK.

thinking of how long it took the police to transfer to digital perhaps it will be a while yet before we see those who are taking transmissions via satellite or wire because "it is there". But it will change, and more quickly than people realise.

Fred James

Just give it up please.

If people want to watch Sky, it isn't illegal.

I think we all know your views on this by now.

Just give it a rest will you please.

MikeJ

Not entirely true. Sky broadcast Free-To-Air channels (eg BBC and ITV etc) as Freesat-From-Sky. If these signals happen to pass through your property/aerial then it is perfectly legal to receive them. Likewise a Sky box is just a branded satellite receiver which you can use to receive any channels you can. What is not legal (in contractual terms) is the receiving of encrypted channels by use of a Sky card - as Domino says the contractual terms of the Sky Card encrypted services define its use (which is essentially for the UK) - the use of a Sky Card outwith those terms is breech of contract. Which, in the UK, is a civil matter and would not normally be investigated by the Police - this is probably the same in most EU states but I have no detailed knowledge of the civil/criminal codes in all the MSs
PS: Although if you have a Sky Card obtained under false pretences ie you say you live in the UK but dont, or you receive the encrypted services without paying, then this is probably fraud - which is a criminal matter

jo-ann

But Sky are very happy to take our subscription every month and I dont think they will continue to be happy when all of the people cancel subscriptions when the new satelite comes into being. A lot less revenue for them.

MikeJ

This is probably because it has not been brought to their attention (yet) that you are in breech of their contract. It would be extraordinarily expensive for Sky to pursue individual malefactors through the civil courts in all the jurisdictions so they tend to turn a blind eye. If it is brought to their attention (eg you put in a support call) then they will 'blank' your card

jo-ann

They know perfectly well that many thousands of people are watching Sky in Spain and elsewhere, their staff do take holidays you know and possible own properties abroad. But they are very happy to take your money as long as you dont personally tell them where you are. As soon as the switch off happens I will be cancelling right away.

EMR

As some we know in Portugal when Sky find out that they are not in the UK their signal was swtched off.
Equally Sky will not connect you if you inform them that you are NOT n the UK.
I agree with Dom TV reception as we currently know will change and probaly quicker than we think.
More encryption, less free access.
Interestingly sales of IPTV boxes are very low as consumers with ncreasingly sophisticated low cost equipment ( IPADS, Tablets etc ) are realisng that they can access via a VPN, connect to their TV and watch their favourite progs.
The quality of access reliant on a good wi fi/internet is another matter.
There is at least one company offering a monthly VPN for holiday makers.
For those in Iberia who have been involved in supplying access to UK tV the future looks bleak.

Fred James

Chasing you through the courts is not an option as, according to their contract, the only thing they can do is deactivate your card.

MikeCol

According to this article if you pay for Sky you will still continue to receive 'sky' channels but not BBC1, ITV as they use the same satelite signal as Freesat. Here is the link and you need to scroll down to Nov 24th QUESTIONS http://www.skyinmadrid.com/pages/news.html regards Bryony

BAT7311

glad your not my business manager - all my IPTV customers are britsh OAPs and dont own or haver a clue how to use any computer or allied device - they want a box with a up down button and thats it .. the major maker of boxes has 50,000 Watling to go in its stores ,and are worried they will not bw able to keep up with demand ..
IPTV works on a SD- with HD upscaling on 1.2mb and a LD service works on 0.7nb and the most popular part is full 14 day catchup ,for a cost less then a uk TV licence per year ..
as for ´´sky´´ the ECJ ruled that as long as you pay LEGALLY ie not a pirate card then you can watch in any EU country http://curia.europa.eu/jcms/upload/d...cp110102en.pdf
´´In its judgment delivered today, the Court of Justice holds that national legislation which
prohibits the import, sale or use of foreign decoder cards is contrary to the freedom to
provide services and cannot be justified´´ this has all been talked about so many times before , i dont understand why people accept a law made in the uk as the end of the subject,but one by the highest court in europa as not ´´real´´

Chiclanagir

Not just that but I have heard Eamon Holmes on Sky News often saying we have had a call from a viewer in Spain/France. Of course, they know but if you are paying a subscription they are quite happy to turn a blind eye. However if you bring it to their notice then they have no option but to turn you off.

As to the idea that it is fraud and a criminal matter......it would only be fraud if you are getting something you are not paying for obtaining goods by fraudulent means.........however if you are paying a subscription you are not obtaining something for nothing.

andyrich666

And he has got a Gaff in Portugal, he tells us enough times !

Are you home now, you got back ok ?

The Guy

Sky News on UK TV is subscription free - and easily available - on the European beam.
And it is also available on Astra 19 - as Sky News International - again for free.
And on many other satellites around the work.

So it is not unexpected Sky News get international viewers.

To coin a phrase - Sky do not broadcast BBC or ITV channels (maybe ITV2HD, ITV3HD, ITV4HD), but BBC and ITV (and many others) broadcast their own channels totally independent of Sky.
No card is require for those FTA channels - but a "non subscription free to view card is required for the handful of other channels on Freesat From Sky -like Motors TV, LFCTV)
Just because they appear on the Sky Guide goes not make them Sky channels.

Sky will not "switch off the signals". All Sky can do is deactivate the viewing card.
The signals will still be received by the dish and receiver.
But then this will not apply to the many free to air channels like BBC ITV, as they are not reliant on a Sky card.

You would be amazed as some of the BS I have heard in recent months.
Things like "If you have a Sky subscription you will not lose BBC or ITVs" - no idea who that works since BBC and ITVs are all free to air.
Also, do not forget that some Sky channels may be affected - it all depends which beams their owners (not necessarily Sky), want to put them on. We have seen that in the Canarias some channels on the new European beam are harder to receive than before....