Electricity bills for no consumption??
Dec 13th 2012, 9:41 am
#1
Just Joined
Thread Starter
Joined: Sep 2011
Posts: 25
Electricity bills for no consumption??
hello all,
simple question which I´m sure someone will know the answer to!
We completed the puchase of our property on Mar 23rd last. I notice that IBER deducted 122 euros from my accout a few days later and also on a monthly basis up till now a total of 355 euros have been deducted for electricity. Since I have hardly been there ( 5 weeks in total since March) this figure looks very high!! Am I missing something here like a standard charge or something else? I cannot have consumed that amount surely??
thanks for advice....
simple question which I´m sure someone will know the answer to!
We completed the puchase of our property on Mar 23rd last. I notice that IBER deducted 122 euros from my accout a few days later and also on a monthly basis up till now a total of 355 euros have been deducted for electricity. Since I have hardly been there ( 5 weeks in total since March) this figure looks very high!! Am I missing something here like a standard charge or something else? I cannot have consumed that amount surely??
thanks for advice....
Dec 13th 2012, 9:54 am
#2
Lost in BE Cyberspace
Joined: Feb 2008
Posts: 5,625
Re: Electricity bills for no consumption??
there will be standing charge for the supply and eqpt even without using electric,but not that amount. I pay about 15 - 18 euros
Dec 13th 2012, 10:03 am
#3
Retired and loving it!
Joined: Sep 2007
Location: Ontinyent - Valencia region (campo)
Posts: 5,160
Re: Electricity bills for no consumption??
There will also be an underpayment charge for the period October 2011 - March 2012. This will be collected up until December this year. I hate this but it has been approved by the Government! If you can get it back from the previous owners then it's probably worth it.
If you have changed the contract into your name, then there will also be an initial charge for doing that.
Take a look at the bill (online is probably best) and it will all become clear.
[When you say Iber, do you mean Iberdrola? or Iberswitch? or Iber something else?]
If you have changed the contract into your name, then there will also be an initial charge for doing that.
Take a look at the bill (online is probably best) and it will all become clear.
[When you say Iber, do you mean Iberdrola? or Iberswitch? or Iber something else?]
Dec 13th 2012, 10:11 am
#4
Concierge
Joined: May 2006
Location: ex ex-pat, in Taunton
Posts: 27,217
Re: Electricity bills for no consumption??
hello all,
simple question which I´m sure someone will know the answer to!
We completed the puchase of our property on Mar 23rd last. I notice that IBER deducted 122 euros from my accout a few days later and also on a monthly basis up till now a total of 355 euros have been deducted for electricity. Since I have hardly been there ( 5 weeks in total since March) this figure looks very high!! Am I missing something here like a standard charge or something else? I cannot have consumed that amount surely??
thanks for advice....
simple question which I´m sure someone will know the answer to!
We completed the puchase of our property on Mar 23rd last. I notice that IBER deducted 122 euros from my accout a few days later and also on a monthly basis up till now a total of 355 euros have been deducted for electricity. Since I have hardly been there ( 5 weeks in total since March) this figure looks very high!! Am I missing something here like a standard charge or something else? I cannot have consumed that amount surely??
thanks for advice....
Dec 13th 2012, 10:37 am
#5
Just Joined
Thread Starter
Joined: Sep 2011
Posts: 25
Re: Electricity bills for no consumption??
Iberdrola is the name on the debits from my account.
I guess I will have to call them for clarification.
Thanks to all for replys
I guess I will have to call them for clarification.
Thanks to all for replys
There will also be an underpayment charge for the period October 2011 - March 2012. This will be collected up until December this year. I hate this but it has been approved by the Government! If you can get it back from the previous owners then it's probably worth it.
If you have changed the contract into your name, then there will also be an initial charge for doing that.
Take a look at the bill (online is probably best) and it will all become clear.
[When you say Iber, do you mean Iberdrola? or Iberswitch? or Iber something else?]
If you have changed the contract into your name, then there will also be an initial charge for doing that.
Take a look at the bill (online is probably best) and it will all become clear.
[When you say Iber, do you mean Iberdrola? or Iberswitch? or Iber something else?]
Dec 13th 2012, 1:38 pm
#6
Joined: Jun 2011
Location: In the middle of 10million Olive Trees
Posts: 12,053
Re: Electricity bills for no consumption??
the estimation could be based on the previous owner's useage and they have assumed yours will be the same.
ours was Nil because it was a new property and they had no basis on which to estimate.
how come you have only just noticed the payments ? ?
`
ours was Nil because it was a new property and they had no basis on which to estimate.
how come you have only just noticed the payments ? ?
`
Dec 13th 2012, 1:45 pm
#7
Retired and loving it!
Joined: Sep 2007
Location: Ontinyent - Valencia region (campo)
Posts: 5,160
Re: Electricity bills for no consumption??
Jalonboy - why not simply LOOK at a bill?
Dec 13th 2012, 4:14 pm
#9
BE Enthusiast
Joined: Mar 2007
Location: Oliva
Posts: 474
Re: Electricity bills for no consumption??
You can register on line - get a user name and password - then you can see your bills on line. Also you can ask for online rather than paper bills. They email you each time a new bill is ready. Also you can give them an actual reading (if you can get one). If they have been estimating (which the bills will show you), they will make an adjustment.
Dec 13th 2012, 4:23 pm
#10
Retired and loving it!
Joined: Sep 2007
Location: Ontinyent - Valencia region (campo)
Posts: 5,160
Re: Electricity bills for no consumption??
I was able to register online with just my address and my NIE number - it really is quite simple.
Dec 13th 2012, 6:01 pm
#11
BE Forum Addict
Joined: Jun 2009
Location: Valencia area
Posts: 1,157
Re: Electricity bills for no consumption??
Iberdrola will also print everything in English if you wish.
Dec 14th 2012, 7:53 am
#12
Banned
Joined: Feb 2011
Location: Mallorca
Posts: 19,367
Re: Electricity bills for no consumption??
You can register on line - get a user name and password - then you can see your bills on line. Also you can ask for online rather than paper bills. They email you each time a new bill is ready. Also you can give them an actual reading (if you can get one). If they have been estimating (which the bills will show you), they will make an adjustment.
I'd think a company that profits to the tune of €5Bil per year could get a professional website developer. But apparently they have the president's nephew or some other kid doing it.
Dec 14th 2012, 8:38 am
#13
Lost in BE Cyberspace
Joined: Feb 2008
Posts: 5,625
Re: Electricity bills for no consumption??
I use Endessa online have done for past 4 years, I never have a problem with the site. I don,t use Internet Explorer or windows, I use Firefox on Ubuntu which is a Linux system, works fine.
However having just checked my bills they have gone from in the summer being 16 Euros per month to 27 Euros Sept Oct and the last one 80 Euros! If you look at this on the graph of charges it stands out like dogs do da,s. I know the reason for initial rise was the increase in electricity cost and IBA. I was over in Nov but didn't use anything excessive. I had this once before about 3 years ago at same time of year and only paid standing charge for a long time untill it evened out. I have noticed that the bill of 27 euros was real and the one now is estimated. So it looks like instead of looking at longer period they have estimated on the dearer bill. I will monitor it next month and see what happens. One other thing I have noticed with them you can update your own readings online but if it is lower than their estimate the system will not accept it!
However having just checked my bills they have gone from in the summer being 16 Euros per month to 27 Euros Sept Oct and the last one 80 Euros! If you look at this on the graph of charges it stands out like dogs do da,s. I know the reason for initial rise was the increase in electricity cost and IBA. I was over in Nov but didn't use anything excessive. I had this once before about 3 years ago at same time of year and only paid standing charge for a long time untill it evened out. I have noticed that the bill of 27 euros was real and the one now is estimated. So it looks like instead of looking at longer period they have estimated on the dearer bill. I will monitor it next month and see what happens. One other thing I have noticed with them you can update your own readings online but if it is lower than their estimate the system will not accept it!
Dec 14th 2012, 8:58 am
#14
Banned
Joined: Feb 2011
Location: Mallorca
Posts: 19,367
Re: Electricity bills for no consumption??
I use Endessa online have done for past 4 years, I never have a problem with the site. I don,t use Internet Explorer or windows, I use Firefox on Ubuntu which is a Linux system, works fine.
However having just checked my bills they have gone from in the summer being 16 Euros per month to 27 Euros Sept Oct and the last one 80 Euros! If you look at this on the graph of charges it stands out like dogs do da,s. I know the reason for initial rise was the increase in electricity cost and IBA. I was over in Nov but didn't use anything excessive. I had this once before about 3 years ago at same time of year and only paid standing charge for a long time untill it evened out. I have noticed that the bill of 27 euros was real and the one now is estimated. So it looks like instead of looking at longer period they have estimated on the dearer bill. I will monitor it next month and see what happens. One other thing I have noticed with them you can update your own readings online but if it is lower than their estimate the system will not accept it!
However having just checked my bills they have gone from in the summer being 16 Euros per month to 27 Euros Sept Oct and the last one 80 Euros! If you look at this on the graph of charges it stands out like dogs do da,s. I know the reason for initial rise was the increase in electricity cost and IBA. I was over in Nov but didn't use anything excessive. I had this once before about 3 years ago at same time of year and only paid standing charge for a long time untill it evened out. I have noticed that the bill of 27 euros was real and the one now is estimated. So it looks like instead of looking at longer period they have estimated on the dearer bill. I will monitor it next month and see what happens. One other thing I have noticed with them you can update your own readings online but if it is lower than their estimate the system will not accept it!
Which version of Firefox? I am using Firefox 17.0.1 on Windows XP and it doesn't work on Endesa's website. Neither does Chrome or Safari for Windows. Internet Explorer 8 seems to work. Afraid to upgrade to 9.
In fact we bought the PC cheap just to be able to use the Endesa website.
??
Dec 14th 2012, 10:37 am
#15
BE Enthusiast
Joined: Mar 2007
Location: Oliva
Posts: 474
Re: Electricity bills for no consumption??
With Endesa, their website is full of errors. It only works with certain versions of Internet Explorer. If you're using anything else, you can't read your bills (although if you go online, they won't send you a paper factura, and it will be legally binding, whether you can read the bills or not). If you're using a MAC, forget it.
I'd think a company that profits to the tune of €5Bil per year could get a professional website developer. But apparently they have the president's nephew or some other kid doing it.
I'd think a company that profits to the tune of €5Bil per year could get a professional website developer. But apparently they have the president's nephew or some other kid doing it.