Originally Posted by JAJ

Part of the problem is that security screeners are employed by BAA (are they?), when they ought to be public servants in uniform (eg like the TSA screeners in the United States). With high expectations of courtesy while they do their job.

The are stories of nazi behaviour in other countries too, but the difference is that it now appears to be the norm in the United Kingdom, not the exception.

Originally Posted by GinaUK

I was then given the box and told I was allowed to put everything back into my handbag. I was also again told off for not having put the solid lipbalm stick into a clear plastic bag and told not to do that again.

Originally Posted by neill

I've got a feeling that very few BAA employees like the new rules, and are playing the "piss customers off" game in the hope they complain and that the rules change.

Originally Posted by JAJ

What's worrying is that they seem to be accountable to no-one for nazi-style treatment of passengers.

Airline security screening is too important to be left to private sector employees. In Canada (as well as in the U.S.), security screening is a government responsibility.