Uk passport renewal from Italy
 

It seems the process now has to be done online and not through the usual paper form.
Any experiences?

Re: Uk passport renewal from Italy
 

I renewed mine about 2 years ago: did the paper work online and then had to send the expiring passport back to the UK - which I did using a courier service for security and speed. My renewed passport was posted back and it arrived 8 days later.

Re: Uk passport renewal from Italy
 

It's easy. Did mine last year and just about to renew my son's.
You can even take and upload your own photo now and the passport website tells you if it's acceptable or not.
Something else that's good to know but not many people do yet, you can get a certificate of residency from your comune in multi-languages which the passport office will accept as proof of address.
The comune themselves don't all know this, my small comune didn't but had to agree that I was right when I told them that it's a new regolamento europeo that came into 'vigore' in February 2019.

Re: Uk passport renewal from Italy
 

But is it still possible to download a paper form if I prefer using a photo booth instead of a digital picture?

Re: Uk passport renewal from Italy
 

Well you certainly can still do a paper application from the UK, and they will charge you an extra £10 for the pleasure(£9.50 to be exact). So there is nothing to stop you doing so, even if it means downloading the application (if you don't have one) and either post it from Italy or to someone in the UK to send it on for you. I suspect they are trying to discourage paper applications from anyone.

Re: Uk passport renewal from Italy
 

What document did you send as proof of residence?
I don’t want to send the health card as suggested on their website.

Re: Uk passport renewal from Italy
 

Our was done in the UK, as far as I can recall we needed nothing other than our old passport and credit card details...

Re: Uk passport renewal from Italy
 

I sent a UK bank statement. You could use a certificate of residence that Lorna mentioned in another thread.

Re: Uk passport renewal from Italy
 

Just did mine and waiting for it to come back. Unbelievably simple and everything online. Did the photo with my phone following their instructions and they approved it. Paid online (used to have to get an Assegno circolare). I sent them a copy of my Carta di identità as proof of residence.

Only thing I did "wrong" was sending my old passport and documents as a Racommandata with Poste Italiane on 13th August and got an email from HM Passport office to send them 7 days later because they hadn't received them! They finally arrived on 31st August, would you believe - of course we would!

Use DHL or some other courier!

Re: Uk passport renewal from Italy
 

You don't send the actual document but a colour photocopy. Your Italian tessera sanitaria doesn't have your address on it anyway.
You can get a multi-language residency certificate from your comune.
If you have the new plastic ID card, that is also written in English and a colour photocopy will be accepted front and back.
If you have any older Italian driving license, they have your address on and a colour photocopy will be accepted. The newer licenses don't have addresses printed on them anymore though.
You can send a bank statement.

Re: Uk passport renewal from Italy
 

I did the same thing last year as it was the cheaper option. I also received emails and text messages from HMPO saying they were waiting for my documents. When I checked the tracking, it had taken over a week just for the bloody envelope to get from my house to Milan and then leave the country. Once my stuff arrived at HMPO, everything happened very quickly after that and my new passport arrived in no time.

Re: Uk passport renewal from Italy
 

New updates.
A friend last month paid something like €27 at the Italian PO to send her docs to Durham with a raccomandata internazionale. The PO explanation for the price hike was of course Brexit. 10 days later and her docs hadn't arrived at HMPO.
I have to send my son's off now so I spent some time today online shopping and phone enquiries for courier quotes. I have a home pick up scheduled for tomorrow with UPS for €18.
DHL's best quote for a 'privato' was around €43.

Re: Uk passport renewal from Italy
 

I bought some stuff from the UK and the postage had increased from £25 to £45. Uk online sellers are going to struggle selling anything into Europe.

Re: Uk passport renewal from Italy
 

Hi,
thanks for the update.
Can I ask you a couple of things?
First, what website has this €18 courier fare?
Second, I found out that all my residence documents have my name spelt in Italian, it’s just an extra letter different from the ‘original’ name on the passport. Do you know if people had any problems with this?
Thank you

Re: Uk passport renewal from Italy
 

Hi. The website was the normal UPS.com website that came out n English but accepted all Italian addresses and regions. Just because I am a cynical cow and like to second check nowadays, I phoned them to make sure I was getting the right price without any surprise Brexit customs payments. The number I used is: 02/30303039

Re: Uk passport renewal from Italy
 

This might sound silly (!).:unsure:..............I am sending my passport back for renewal very soon and it's good to see these comments. Do I send it in a 'normal' jiffy bag ?

PSG

Re: Uk passport renewal from Italy
 

I sent mine in a kind of reinforced cardboard envelope. Make sure UPS get your email address so that they can send you the address labels to print out.

Re: Uk passport renewal from Italy
 

Or you could take it to someone like Mail Boxes Etc who use the main international courier companies such as FedEx, UPS and DHL and have branches throughout Italy: they will provide you with the appropriate semi-rigid cardboard packet. It's certainly worked for us whenever we have anything we want sent to the UK quickly and efficiently - including my own passport renewal a couple of years ago.

Re: Uk passport renewal from Italy
 

I sent all mine in a jiffy envelope and it arrived safely.

12.08.2021 paid HM for new passport
31.08.2021 documents received by HM from Italy (poste italiane)

as of today I am still waiting to receive the new passport (website says 4-6 weeks but up to 10). Hope it arrives soon because I need it.

How long did it take for anyone else who has recently had a new passport issued?

Re: Uk passport renewal from Italy
 

That is great info Pugliese ....thanks, ..............hopefully your passport does indeed arrive soon. I'm going to have to just go for it myself and hope for the best. I seem to recall you can get some sort of 'emergency' passport if required but I'd much prefer not to have to go down that route.

Fingers crossed !

PSG

Re: Uk passport renewal from Italy
 

Friend did her son's at the beginning of August. It took 6 weeks which includes the 12 days it took Poste Italiane to send the docs to Durham.

Re: Uk passport renewal from Italy
 

Thank you for your passport application. Unfortunately you did not enclose all necessary supporting documents.

What you need to do

Please send the following documents: proof of residency showing your current name.

If your documents are not in English, you must also send in an English translation. This must be attached to the original document and signed to confirm that it is a true translation of the original document. The person who completes the translation and signs the confirmation must be registered with an official organisation or trade body for translators, or employed by a recognised translation company.

Received the above-mentioned mail this morning. I'm in a right pickle now! I sent HM my new carta di identità front and back which shows the residency, obviously in my maiden name because I live in Italy and of course my old British passport which is in my married name as it has been for the last 30 years i.e. done 3 renewals, no problem!

I've been to the Comune and asked if they can give me a certificato di residenza in English with my maiden name sposata .......
No, signora, nothing in English and we can only give you a normal certificato di residenza and a certificato di matrimonio which shows your husband's name, all in Italian.

So, what do I send HM, remembering I have to have it all translated by a certified translator!

Don't think I'll be going on my cruise in November .....

and I thought it was going to be so easy to get a new passport online .....

Re: Uk passport renewal from Italy
 

You can request the certifcate of residence pluriingue - Italian,French and English.
https://www.soldioggi.it/certificato...-15809.html#in

Re: Uk passport renewal from Italy
 

So do they need a translation also for an identity card?

Re: Uk passport renewal from Italy
 

Have you tried sending them a a bank statement or anything official from the UK showing your married name?

Re: Uk passport renewal from Italy
 

I think people are missing the point here. She is applying for a passport renewal (same as the one before, i.e. in her MARRIED NAME) and the UK are insisting on proof of residency (but I presume that they mean address???) in that name. Which, as she seems to be registered in Italy in her MAIDEN NAME, won't easily (if at all) be done by the Italian authorities.

Te first thing to do is to check EXACTLY what they are looking for. If it is just confirmation of address, then I would imagine any recent letter from a 'reputable' UK source (government department, or maybe bank or insurance society) would do. If they really want proof of residence, then I can see there being a major problem.

Re: Uk passport renewal from Italy
 

Yes I could, but that wouldn't prove my residency.

Re: Uk passport renewal from Italy
 

yes, I could, but that wouldn't prove my residency

Re: Uk passport renewal from Italy
 

Tried this today but my comune does not have them multilingual.

Searching on internet I found Allegato X for residency which is also bi-lingual Italian/English so I've asked them to fill that in and attach the Italian original.

Re: Uk passport renewal from Italy
 

Thank you Serrano, My residency is in Italy and has been for the past 30 years. I left England when I was 18 and have never lived there since. I sent them my new plastic Carta di identità which has my residency address and obviously my maiden name. I have no recent document with my married name. May be I should have asked for the new passport to be done in my maiden name .....

Re: Uk passport renewal from Italy
 

Yes, I think we understand that. But, as I asked, do you need proof of RESIDENCY or simply of NAME & ADDRESS?

All the documentation I have been able to find, for example the UK government notes here use expressions like "All applicants must provide one document showing photo identity and one document as evidence of name and address and/or residency dated within the last year" (my bolding). Which implies that either would be acceptable ...

Re: Uk passport renewal from Italy
 

Just to understand the situation, did you get married before or after getting residency here? Were you married in the UK or Italy, or even somewhere else?

Re: Uk passport renewal from Italy
 

They want "proof of residency in your current name" i.e. my married name.
I have a bank account in England in my married name but the address is at my sister's because I have no abode whatsoever there. I think that would only complicate matters, don't you?

Re: Uk passport renewal from Italy
 

I got married in Italy in the comune where I still live whilst I was resident in Germany. I took up residency in Italy a year after my marriage.

Re: Uk passport renewal from Italy
 

Unfortunately that is in effect an impossibility - because you don't have residency in your married name. But it may well be that they are being somewhat loose with their language in the request. And, with respect, it is nothing to them whether you have residency or not. I think the only hope you have of resolving this quickly is to send them any official letter to you from a UK institution to your married name at your address in Italy. If you don't have one you should get one ASAP. Difficult to advise who would be best to do this without knowing a lot more.

It would open a can of worms best left tightly closed. Do not mention it to the authorities, and most definitely not to the bank!

Re: Uk passport renewal from Italy
 

Is there perhaps a way I can ask them to issue the new passport in my maiden name?

They say not to send a covering letter and I hear it's almost impossibile to contact HMPO ....

Re: Uk passport renewal from Italy
 

I can't imagine for one minute that would be quick or easy.

Logically it should be possible (for example, it is a reasonable request to make if you got divorced - or simply changed your surname. But no, I am not recommending that, just indicating that there must be a procedure for changing name) but undoubtedly it will be 10 times more difficult (and time-consuming and expensive) because you are resident in a (non English-speaking) foreign country.

Re: Uk passport renewal from Italy
 

I suspect you perhaps should have always used your maiden name for your UK passport. This UK Gov link might have a way out, but yes, you will need official bollo translations. An Italian passport might be handy... Good luck.

Re: Uk passport renewal from Italy
 

Yes they do. They have to. The certificate itself is all in Italian. Just like it always was. It comes with a 6 or 8 page printout with all the different bits in multi-languages. They cannot say no to you. Give them this:

Regolamento europeo n. 1191/2016 - Modulistica plurilingue

Questo regolamento entra in vigore nei paesi aderenti alla UE il 16 febbraio 2019


It's been a bloody regolamento since 2019 and nobody ever told us and none of the little comune know a damn thing about it. Don't they get updates?

Re: Uk passport renewal from Italy
 

And my comune did it for me, making me pay the €16 bollo which I would have done anyway and then my comune said ....... we can do this for you Lorna but you said it's for the UK. This regolamento is Europea. You are not anymore. We will give you what you ask for and pay for, we don't give a **** basically if the UK passport office refuses our EU papers. Brexit is your shit. "Thanks" I said, "just give me the multi-language and I'll deal with HMPO if they have problems. They don't.