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Old Feb 13th 2022 | 12:30 am
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Default Couriers

Hello, Can anybody recommend a reliable courier for parcel from Italy to UK please? Preferably one you've had experience with. Cost doesn't matter.
Thank you.
 
Old Feb 13th 2022 | 3:47 am
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Default Re: Couriers

I have never had a reason to courier anything from Italy, but one of the biggest risks of couriering something internationally is if there is a transfer between the courier who you give the parcel to, and a separate courier who delivers the parcel in another country, where your parcel could, almost literally, fall into the crack - the sending courier can "prove" they handed it over (perhaps put it on a plane), but the delivering courier has no record of receiving it.

So I would recommend you use a courier that operates in both origin and destination countries, and there aren't many to choose from that operate in both the UK and Italy and you will get the benefit of seamless end-to-end tracking.

Two that I know of that I have used, that fill that criterion, are UPS and FedEx. I have used both of them and IMO there isn't a hair's breadth of difference between them, and I would, other things being equal (such as convenient pick up schedule/ drop off location), use whichever is cheaper.

Last edited by Pulaski; Feb 13th 2022 at 5:18 am.
 
Old Feb 13th 2022 | 4:20 am
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Default Re: Couriers

DHL and UPS are both good. UPS have collection points and are very reasonable.
 
Old Feb 13th 2022 | 4:45 pm
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DHL are the best reliable Ive used. UPS were fine in the UK - but handed over to the worst courier in Italy once here....
 
Old Feb 13th 2022 | 6:14 pm
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Default Re: Couriers

Sent passport docs to the UK using UPS and they picked up from my house. Was so much cheaper than DHL. Was just a large envelope though, not a parcel.
 
Old Feb 13th 2022 | 10:10 pm
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Default Re: Couriers

Originally Posted by modicasa
..... UPS were fine in the UK - but handed over to the worst courier in Italy once here....
Was that recently? UPS have their own network in Italy now, they even have their own boats in Venice - I saw one there myself when I was visiting.
 
Old Feb 13th 2022 | 10:56 pm
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Default Re: Couriers

Thank you all for the recommendations. Now to make a decision!
 
Old Feb 14th 2022 | 5:57 pm
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Default Re: Couriers

Originally Posted by Pica
Thank you all for the recommendations. Now to make a decision!
If you read trustpilot it says they are all terrible. I wonder if they get less reliable as you move south. I moved all my possessions from the UK with UPS without a hitch. The only bad Courier courier experience has been Hermes and Poste.
 
Old Feb 14th 2022 | 6:06 pm
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Default Re: Couriers

Above all avoid GLS (poste).
 
Old Feb 14th 2022 | 8:11 pm
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Default Re: Couriers

I can second UPS!
 
Old Feb 14th 2022 | 8:42 pm
  #11  
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Default Re: Couriers

Originally Posted by Pulaski
Was that recently? UPS have their own network in Italy now, they even have their own boats in Venice - I saw one there myself when I was visiting.
October last year.
 
Old Feb 15th 2022 | 4:10 am
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Default Re: Couriers

I used UPS recently, Italy to UK.........excellent service, email updates at every check in point,

PSG
 
Old Feb 18th 2022 | 4:31 pm
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Default Re: Couriers

back to couriers and passport renewal from Italy

I sent my renewal application via UPS, they picked up on 24th January, replacement passport arrived back in my hands here 17th February

Exceptional service with very regular tracking updates

PSG
 
Old Feb 19th 2022 | 4:50 am
  #14  
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Default Re: Couriers

Originally Posted by PSG2014
back to couriers and passport renewal from Italy

I sent my renewal application via UPS, they picked up on 24th January, replacement passport arrived back in my hands here 17th February

Exceptional service with very regular tracking updates

PSG
That sounds most promising. Thank you.
 
Old Mar 12th 2022 | 11:43 pm
  #15  
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Default Re: Couriers

Update. Finally succeeded in setting up an account with UPS & solved all the paperwork required for posting Italy to UK.
All went very well so thanks for all the positives!
 

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