British Expats

British Expats (https://britishexpats.com/forum/)
-   Italy (https://britishexpats.com/forum/italy-77/)
-   -   Couriers (https://britishexpats.com/forum/italy-77/couriers-942761/)

Pica Feb 13th 2022 12:30 am

Couriers
 
Hello, Can anybody recommend a reliable courier for parcel from Italy to UK please? Preferably one you've had experience with. Cost doesn't matter.
Thank you.

Pulaski Feb 13th 2022 3:47 am

Re: Couriers
 
I have never had a reason to courier anything from Italy, but one of the biggest risks of couriering something internationally is if there is a transfer between the courier who you give the parcel to, and a separate courier who delivers the parcel in another country, where your parcel could, almost literally, fall into the crack - the sending courier can "prove" they handed it over (perhaps put it on a plane), but the delivering courier has no record of receiving it.

So I would recommend you use a courier that operates in both origin and destination countries, and there aren't many to choose from that operate in both the UK and Italy and you will get the benefit of seamless end-to-end tracking.

Two that I know of that I have used, that fill that criterion, are UPS and FedEx. I have used both of them and IMO there isn't a hair's breadth of difference between them, and I would, other things being equal (such as convenient pick up schedule/ drop off location), use whichever is cheaper.

philat98 Feb 13th 2022 4:20 am

Re: Couriers
 
DHL and UPS are both good. UPS have collection points and are very reasonable.

modicasa Feb 13th 2022 4:45 pm

Re: Couriers
 
DHL are the best reliable Ive used. UPS were fine in the UK - but handed over to the worst courier in Italy once here....

Lorna at Vicenza Feb 13th 2022 6:14 pm

Re: Couriers
 
Sent passport docs to the UK using UPS and they picked up from my house. Was so much cheaper than DHL. Was just a large envelope though, not a parcel.

Pulaski Feb 13th 2022 10:10 pm

Re: Couriers
 

Originally Posted by modicasa (Post 13094620)
..... UPS were fine in the UK - but handed over to the worst courier in Italy once here....

Was that recently? UPS have their own network in Italy now, they even have their own boats in Venice - I saw one there myself when I was visiting.

Pica Feb 13th 2022 10:56 pm

Re: Couriers
 
Thank you all for the recommendations. Now to make a decision!

philat98 Feb 14th 2022 5:57 pm

Re: Couriers
 

Originally Posted by Pica (Post 13094657)
Thank you all for the recommendations. Now to make a decision!

If you read trustpilot it says they are all terrible. I wonder if they get less reliable as you move south. I moved all my possessions from the UK with UPS without a hitch. The only bad Courier courier experience has been Hermes and Poste.

modicasa Feb 14th 2022 6:06 pm

Re: Couriers
 
Above all avoid GLS (poste).

ganastasia Feb 14th 2022 8:11 pm

Re: Couriers
 
I can second UPS!

Lorna at Vicenza Feb 14th 2022 8:42 pm

Re: Couriers
 

Originally Posted by Pulaski (Post 13094654)
Was that recently? UPS have their own network in Italy now, they even have their own boats in Venice - I saw one there myself when I was visiting.

October last year.

PSG2014 Feb 15th 2022 4:10 am

Re: Couriers
 
I used UPS recently, Italy to UK.........excellent service, email updates at every check in point,

PSG

PSG2014 Feb 18th 2022 4:31 pm

Re: Couriers
 
back to couriers and passport renewal from Italy

I sent my renewal application via UPS, they picked up on 24th January, replacement passport arrived back in my hands here 17th February

Exceptional service with very regular tracking updates

PSG

Pica Feb 19th 2022 4:50 am

Re: Couriers
 

Originally Posted by PSG2014 (Post 13095791)
back to couriers and passport renewal from Italy

I sent my renewal application via UPS, they picked up on 24th January, replacement passport arrived back in my hands here 17th February

Exceptional service with very regular tracking updates

PSG

That sounds most promising. Thank you.

Pica Mar 12th 2022 11:43 pm

Re: Couriers
 
Update. Finally succeeded in setting up an account with UPS & solved all the paperwork required for posting Italy to UK.
All went very well so thanks for all the positives!


All times are GMT -12. The time now is 11:17 pm.

Powered by vBulletin: ©2000 - 2026, Jelsoft Enterprises Ltd.
Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.