jimmynoshoes

It isn't the sites fault you didn't scroll down. When you filled out your PR, you obviously knew what the website should be and look like, or, if you used an agency, I assume you still looked at the website and did your own research as well? I'm somewhat confused as to why you blame this site for your own mistake?

Canada Touring is a consultancy based in Spain by the looks of it, judging by the bottom of the site. You are able to contact them regarding a refund, although based on this being down to your own mistake for not reading or looking properly, I doubt it will be successful, especially if they have already processed it on the CIC side of things. Copied below if the refund info they provide:

-------------------

If you wish to request a refund, email us at [email protected] indicating the following:

• Your reason for the request.
• Your full names(as appears in your passport).
• Your unique transaction ID.
• The email used to make the registration on this website.

For multiple requests, please indicate all transaction IDs.

All refund requests will be evaluated within 72 hours.

----

I think on this occasion, you need to just suck it up and learn from the mistake, as incredibly annoying as it is. Provided you actually get the documents you paid for in the time frame specified, they haven't scammed you. This is no different to any other immigration consultancy.

Siouxie

What they charge and what it covers is as clear as day on the main page of their website - not in small writing at all.It's a RIP OFF for sure - but there is NO scam involved. They state what you will get for your $59 and you get exactly what you pay for.

Buyer Beware,

KenA

The first image has no info what so ever it just show other users how they designed the page to con people ( you could have at least kept this one )
the 2nd image has rubbish data

KenA

They are con
I have been trying to call them whole day, no one answers

the difference than other immigration consultancy is that you know what are you paying.

Dorothy

It's clearly stated what you're paying on the site's homepage! If you choose not to read it you have nobody to blame but yourself if you get ripped off.

Vulcanoid

There's a basic difference in language, and the reason you're stick in an argument is that you don't acknowledge that.

That site is a rip off. They're performing practically nothing to justify the fee, and the costs to them (of transferring the data) are miniscule, and bear no relation to the fee they're charging.

That's not a scam. If they claimed they'd get you an eTA and they didn't, that would be. If they promised there would be no fee, then there was, that would be.

I think what they're doing is morally reprehensible. But it's not a "scam". Your best way of not paying the fee was to make sure you were getting the eTA from canada.ca or a site ending .gc.ca (personally I don't like the shift to canada.ca - it used to be easy to tell people, only ever use websites that ended .gc.ca). You didn't do the diligence, so you paid more than you needed to. You still got what you paid for.

Snowy560

If you've been issued a COPR you don't need an eTA:

http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=1184&top=16

Dorothy

Maybe according to the CIC website, but try boarding an international flight without one! We had trouble in December when my partner and I travelled to activate his PR (Etihad Airlines) and again in June when we went to Canada with a PRTD. Air New Zealand insisted that he needed an ETA even though we explained that he didn't .

Snowy560

I've heard of that too but every one I know who's had COPR and is Visa Exempt has been able to board. I've always worried about it but it's been fine.

Dorothy

It's a bit of a pain trying to explain to airline staff, but I guess it's hard for them to keep up with visa regulations for all the countries they fly to. A bit of firm explaining of what COPR and a PRTD were got him on the flights. I do wish CIC would just send him the PR card already though. It's now been nearly 7 months and 4 sets of photos.

DigitalGhost

All official documentation suggests that you don't need one and that an electronic counterfoil is issued. I think a lot of people tend to get one for their landing trip anyway though just in case.

In this OP's case though, it really just sounds like a lack of common sense and due diligence to me. I honestly wonder how people like that make it through the immigration process in the first place.

Aviator

Why? It is a fee for service, those that use it choose to do so, or they just fail to read what they are paying for. It might be a rip off if there was no other choice. The fees seem excessive, but nobody has to pay it. If folks did not pay it, they may well shut up shop pretty quick.

Vulcanoid

https://dictionary.cambridge.org/dic...nglish/rip-off

Siouxie

I think this subject has pretty much been beaten to death now.. so I'm closing the thread.


All I can suggest is that anyone who is seeking an eTA should apply through the official website.


Thanks all.