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-   -   Cable TV/Internet/Phone (https://britishexpats.com/forum/canada-56/cable-tv-internet-phone-627894/)

HurricaneHayles Aug 27th 2009 6:19 am

Cable TV/Internet/Phone
 
Does anyone have any recommendations and/or horror stories (STAY AWAY!!!) regarding any particular service provider?

I've looked at videotron and Bell but am a little confused by all the different packages etc. I just want decent TV service, basic home phone and internet without any daft download restrictions.

Aviator Aug 27th 2009 6:23 am

Re: Cable TV/Internet/Phone
 
Not heard good things about Bell. Telus (phone and internet) have been OK for us and they now have TV and are resellers for Bell. Total package about $148.

HurricaneHayles Aug 27th 2009 6:27 am

Re: Cable TV/Internet/Phone
 

Originally Posted by The Aviator (Post 7880701)
Not heard good things about Bell. Telus (phone and internet) have been OK for us and they now have TV and are resellers for Bell. Total package about $148.

Cool - will avoid Bell then...

Telus Quebec page is only showing mobile phone and mobile internet so maybe TV etc isn't available in my area :confused::(

Aviator Aug 27th 2009 6:49 am

Re: Cable TV/Internet/Phone
 

Originally Posted by HurricaneHayles (Post 7880709)
Cool - will avoid Bell then...

Telus Quebec page is only showing mobile phone and mobile internet so maybe TV etc isn't available in my area :confused::(

http://www.telusquebec.com/personnel...sion/index.asp

jericho Aug 27th 2009 6:50 am

Re: Cable TV/Internet/Phone
 
We had Shaw previously, and now Telus.
I found Shaws customer service to be excellent, and could not fault them.

We switched to Telus in June (to take advantage of their free HD PVR offer) and similarly, have found them to be excellent so far. No complaints. We have the TV/Landline/Internet bundle, and havent experienced any interruptions/downtime etc.

Hobbess Aug 27th 2009 7:25 am

Re: Cable TV/Internet/Phone
 

Originally Posted by jericho (Post 7880772)
We had Shaw previously, and now Telus.
I found Shaws customer service to be excellent, and could not fault them.

We switched to Telus in June (to take advantage of their free HD PVR offer) and similarly, have found them to be excellent so far. No complaints. We have the TV/Landline/Internet bundle, and havent experienced any interruptions/downtime etc.

We've been on Shaw in Calgary for internet and TV, which I don't think is available in Quebec. Service has been fine though they just jacked up their price by $4/mth for no reason. Started shopping around over the last couple of days after this and couldn't get as good a deal with Bell or Telus coming in a little more. Internet service in Calgary is best with Shaw from what I have heard.

We use Vonage for phone and pay the $40/mth which then includes free UK calls. It's worked well and has some neat features like getting voicemail to my e-mail and easy call forwarding etc that we've used.

HurricaneHayles Aug 27th 2009 7:29 am

Re: Cable TV/Internet/Phone
 

Originally Posted by The Aviator (Post 7880771)

OOOOPS!

LOL I am such a blonde!

HurricaneHayles Aug 27th 2009 7:35 am

Re: Cable TV/Internet/Phone
 
Figured out why I couldn't see it/find it - they only have that page in French :sneaky:

lmartin999 Aug 27th 2009 9:32 am

Re: Cable TV/Internet/Phone
 
Primus pretty good for the internet/phone. 64.95 with unlimited download, 7Mb speed, free Canada/US calls. 2c to the UK. Lots of useless calling features as well (18 I think though I have no idea what they all do).

Aviator Aug 27th 2009 9:56 am

Re: Cable TV/Internet/Phone
 

Originally Posted by lmartin999 (Post 7881370)
Primus pretty good for the internet/phone. 64.95 with unlimited download, 7Mb speed, free Canada/US calls. 2c to the UK. Lots of useless calling features as well (18 I think though I have no idea what they all do).

:eek: Primus had to be the worst phone company I have ever had to deal with. I had so many problems with billing that they never did sort out, nor even seem interested in sorting out. I'd use semaphore before going back to them.

HurricaneHayles Aug 27th 2009 10:32 am

Re: Cable TV/Internet/Phone
 
Yup, Shaw not available here :(

Telus seems to be available in other parts of Quebec (418 dialling code) and not Montreal :(

lmartin999 Aug 27th 2009 10:56 am

Re: Cable TV/Internet/Phone
 

Originally Posted by The Aviator (Post 7881433)
:eek: Primus had to be the worst phone company I have ever had to deal with. I had so many problems with billing that they never did sort out, nor even seem interested in sorting out. I'd use semaphore before going back to them.

We found it a bit of a pain getting hooked up (though no worse than some of the stories of other companies). Since getting connected they have been fine, and they did compensate for the hassle. Internet is reliable and fast which and I like the free calls.

HurricaneHayles Aug 28th 2009 11:13 am

Re: Cable TV/Internet/Phone
 
OH has heard from colleagues that videotron is a pile of cack too :(

Primus so far looking best for tv/net mainly due to no limits on downloads. Stuck with what to do for Tv though now. :frown:

Oink Aug 28th 2009 1:22 pm

Re: Cable TV/Internet/Phone
 

Originally Posted by Hobbess (Post 7880885)
We've been on Shaw in Calgary for internet and TV, which I don't think is available in Quebec. Service has been fine though they just jacked up their price by $4/mth for no reason. Started shopping around over the last couple of days after this and couldn't get as good a deal with Bell or Telus coming in a little more. Internet service in Calgary is best with Shaw from what I have heard.

[B]We use Vonage for phone and pay the $40/mth which then includes free UK calls. It's worked well and has some neat features like getting voicemail to my e-mail and easy call forwarding etc that we've used./B]

I personally think Vonage is a rip off in Canada I use Digital Voice and pay only $20.00 for the same package. Tell I sent you, I'll get a credit. :thumbup:

johnehsmith Sep 3rd 2009 1:53 pm

Re: Cable TV/Internet/Phone
 
Videotron is not a pile of cack. I can safely say that its the best internet you can get. In 4 years here my connection is never down. They will always
beat both Bell and Rogers on price. The internet is faster and more reliable as well. I have them for my home phone and TV also.

Most of my friends have videotron at least for internet. I would highly recommend them.


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