Westpac Systems Outage
May 4th 2011, 10:22 pm
#1
Forum Regular
Thread Starter
Joined: Oct 2005
Location: Fortitude Valley, QLD
Posts: 79
Westpac Systems Outage
All their systems seems to be down...
I have tried ATM, Using my card at the Supermarket, Online website.
Anybody know the reason?
Could be an attack to their systems after they announced record profits yesterday!!! You never know!
I have tried ATM, Using my card at the Supermarket, Online website.
Anybody know the reason?
Could be an attack to their systems after they announced record profits yesterday!!! You never know!
May 4th 2011, 11:20 pm
#2
Home and Happy
Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,815
Re: Westpac Systems Outage
WESTPAC customers have no access to their online banking details and some ATM and EFTPOS facilities this morning.
Westpac spokeswoman Jane Counsel said the problem was triggered by an air-conditioning problem at a data centre, which had triggered the meltdown of the banking website and some cash withdrawal facilities.
At 8.45am, a Westpac Bank spokesman said the air-conditioning had been restored at the data centre.
"I understand the air-conditioning system has been restored but it is now about getting it all back to the appropriate temperatures and getting the system back up and running,’’ he said.
May 4th 2011, 11:25 pm
#3
Anything,Anytime,Anywhere
Joined: Jan 2004
Location: The Magic Roundabout
Posts: 8,141
Re: Westpac Systems Outage
Just the usual Westpac customer service......
WESTPAC customers have no access to their online banking details and some ATM and EFTPOS facilities this morning.
Westpac spokeswoman Jane Counsel said the problem was triggered by an air-conditioning problem at a data centre, which had triggered the meltdown of the banking website and some cash withdrawal facilities.
At 8.45am, a Westpac Bank spokesman said the air-conditioning had been restored at the data centre.
"I understand the air-conditioning system has been restored but it is now about getting it all back to the appropriate temperatures and getting the system back up and running,’’ he said.
WESTPAC customers have no access to their online banking details and some ATM and EFTPOS facilities this morning.
Westpac spokeswoman Jane Counsel said the problem was triggered by an air-conditioning problem at a data centre, which had triggered the meltdown of the banking website and some cash withdrawal facilities.
At 8.45am, a Westpac Bank spokesman said the air-conditioning had been restored at the data centre.
"I understand the air-conditioning system has been restored but it is now about getting it all back to the appropriate temperatures and getting the system back up and running,’’ he said.
It's called "monetary meltdown".
May 4th 2011, 11:28 pm
#4
Home and Happy
Joined: Dec 2002
Location: Keep true friends and puppets close, trust no-one else...
Posts: 93,815
May 4th 2011, 11:34 pm
#5
BE Forum Addict
Joined: Feb 2006
Location: In an ice box
Posts: 2,969
Re: Westpac Systems Outage
Westpac isnt working in NSW either & I was going to do my shopping today.
May 4th 2011, 11:49 pm
#6
Decreased member
Joined: Oct 2006
Location: Pere Lachaise Cemetary, plot 666
Posts: 1,381
Re: Westpac Systems Outage
Our EFPOS has been down since we opened
May 4th 2011, 11:51 pm
#7
Living the dream!
Joined: Nov 2008
Location: Mandurah, WA
Posts: 782
Re: Westpac Systems Outage
Hubby just tried to pay for his petrol, with no luck!!! Fortunately he gets his petrol from there each week, so the girl says he can pay on his way home from work tonight!
May 5th 2011, 1:03 am
#8
Rhino with a big horn!
Joined: Feb 2011
Posts: 3,117
Re: Westpac Systems Outage
Just the usual Westpac customer service......
WESTPAC customers have no access to their online banking details and some ATM and EFTPOS facilities this morning.
Westpac spokeswoman Jane Counsel said the problem was triggered by an air-conditioning problem at a data centre, which had triggered the meltdown of the banking website and some cash withdrawal facilities.
At 8.45am, a Westpac Bank spokesman said the air-conditioning had been restored at the data centre.
"I understand the air-conditioning system has been restored but it is now about getting it all back to the appropriate temperatures and getting the system back up and running,’’ he said.
WESTPAC customers have no access to their online banking details and some ATM and EFTPOS facilities this morning.
Westpac spokeswoman Jane Counsel said the problem was triggered by an air-conditioning problem at a data centre, which had triggered the meltdown of the banking website and some cash withdrawal facilities.
At 8.45am, a Westpac Bank spokesman said the air-conditioning had been restored at the data centre.
"I understand the air-conditioning system has been restored but it is now about getting it all back to the appropriate temperatures and getting the system back up and running,’’ he said.
May 5th 2011, 1:41 am
#9
Decreased member
Joined: Oct 2006
Location: Pere Lachaise Cemetary, plot 666
Posts: 1,381
May 5th 2011, 1:42 am
#10
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: Westpac Systems Outage
I'm surprised they have any customers left. 
May 5th 2011, 2:13 am
#11
Officially Bewildered
Joined: Nov 2006
Location: Blue Mountains, NSW
Posts: 5,523
Re: Westpac Systems Outage
Gawd, it brought back memories of retail in the 80s and 90s
How the hell did we used to manage?
May 5th 2011, 2:34 am
#12
Crazy Cat Lady
Joined: Apr 2004
Posts: 65,493
Re: Westpac Systems Outage
I put petrol in the car on the way back from dropping Himself at the station - about 6.30am or so. The cashier was doing Westpac transactions the good old fashioned way, with a big doofer machine (that's a technical term for one of those swishy machines where you put the card on the plate, cover it with a carbon thingy and dushdouff the slider).
Gawd, it brought back memories of retail in the 80s and 90s
How the hell did we used to manage?
Gawd, it brought back memories of retail in the 80s and 90s
How the hell did we used to manage?
Never remember to use it when our system has gone down
