Westpac Systems Outage
 

All their systems seems to be down...

I have tried ATM, Using my card at the Supermarket, Online website.

Anybody know the reason?

Could be an attack to their systems after they announced record profits yesterday!!! You never know!

Re: Westpac Systems Outage
 

Just the usual Westpac customer service......

WESTPAC customers have no access to their online banking details and some ATM and EFTPOS facilities this morning.

Westpac spokeswoman Jane Counsel said the problem was triggered by an air-conditioning problem at a data centre, which had triggered the meltdown of the banking website and some cash withdrawal facilities.

At 8.45am, a Westpac Bank spokesman said the air-conditioning had been restored at the data centre.

"I understand the air-conditioning system has been restored but it is now about getting it all back to the appropriate temperatures and getting the system back up and running,’’ he said.

Re: Westpac Systems Outage
 

It's called "monetary meltdown".

Re: Westpac Systems Outage
 

I could think of a lot ruder terms for it :D

Re: Westpac Systems Outage
 

Westpac isnt working in NSW either & I was going to do my shopping today.:frown:

Re: Westpac Systems Outage
 

Our EFPOS has been down since we opened :frown:

Re: Westpac Systems Outage
 

Hubby just tried to pay for his petrol, with no luck!!! Fortunately he gets his petrol from there each week, so the girl says he can pay on his way home from work tonight!

Re: Westpac Systems Outage
 

What they really mean is that the cleaner used the socket for the vacuum again and forgot to plug the aircon back in. :thumbup:

Re: Westpac Systems Outage
 

Back online:thumbsup:

Re: Westpac Systems Outage
 

I'm surprised they have any customers left. :blink:

Re: Westpac Systems Outage
 

I put petrol in the car on the way back from dropping Himself at the station - about 6.30am or so. The cashier was doing Westpac transactions the good old fashioned way, with a big doofer machine (that's a technical term for one of those swishy machines where you put the card on the plate, cover it with a carbon thingy and dushdouff the slider).

Gawd, it brought back memories of retail in the 80s and 90s :)

How the hell did we used to manage?

Re: Westpac Systems Outage
 

Whenever we get a new EFTPOS machine, we automatically get given one of those swipy machines to go with it. I took about three very dusty ones back last time. :lol: Never remember to use it when our system has gone down:D

Re: Westpac Systems Outage
 

Where are you going to go! You jump from the pot into the fire.