Optus 3G down in Brisbane?
#16
no stressin no fussin....
Thread Starter
Joined: Aug 2007
Location: Fantasy Island....
Posts: 12,616
Re: Optus 3G down in Brisbane?
I think that's what I'm going to have to do. I'll take the offer from Optus to pay for half my service until Dec when my contract runs out Then take my phone (paid off by then) and move my network to Telstra
#17
Re: Optus 3G down in Brisbane?
I think the telstra contract deal has gone up slightly since then. A lot of people on whirlpool seem quite happy with telstra prepaid last time I looked.
#18
Re: Optus 3G down in Brisbane?
Doesn't include international SMS though I bet? Those meanies at Telstra are the only ones that don't.
#19
no stressin no fussin....
Thread Starter
Joined: Aug 2007
Location: Fantasy Island....
Posts: 12,616
Re: Optus 3G down in Brisbane?
Re Whirlpool: good site
#21
Re: Optus 3G down in Brisbane?
Bloody stupid 3G network down again. Didn't realise until a call I was expecting didn't come through:curse:
check out your moby it seems it might be a problem http://forums.whirlpool.net.au/archive/1635630
Anyone else having probs?
check out your moby it seems it might be a problem http://forums.whirlpool.net.au/archive/1635630
Anyone else having probs?
I'm off to Telstra this year, when my contract runs out because I've heard they provide the best data/phone network.
#22
no stressin no fussin....
Thread Starter
Joined: Aug 2007
Location: Fantasy Island....
Posts: 12,616
Re: Optus 3G down in Brisbane?
They couldn't tell me
I get the feeling if I accept the $30 per month reduction the service will get worse so it's on hold at the mo.
BC world: What happened when they reduced your plan for the same thing? Did it get worse after you took the reduction?
#24
no stressin no fussin....
Thread Starter
Joined: Aug 2007
Location: Fantasy Island....
Posts: 12,616
Re: Optus 3G down in Brisbane?
really? great cheers mate. In that case I'll take them up on it.
Crazy when you think about it.
You buy a service from Optus and it doesn't work. They knew it wouldn't work when they sold the service as its a low network area. They then offer to reduce the cost of the service as the service don't work
And we should feel happy with this shite service
Crazy when you think about it.
You buy a service from Optus and it doesn't work. They knew it wouldn't work when they sold the service as its a low network area. They then offer to reduce the cost of the service as the service don't work
And we should feel happy with this shite service
#25
no stressin no fussin....
Thread Starter
Joined: Aug 2007
Location: Fantasy Island....
Posts: 12,616
Re: Optus 3G down in Brisbane?
Update on (DON'T) Optus
I decided not to take them up on their crap options which in effect would not alter the lousy service anyway
I wrote to them outlining their woeful options, all of which basically allowed them to continue to provide an ongoing lousy service albeit at a lesser fee, to make them feel better and excuse their poor service
My email outlined MY preferred option which was to keep the phone since I'd paid over a grand for it anyway, and them (Optus) to rip up the remaining contract as they can't offer a service anyway
I then informed them I could take this to the Ombudsman if they preferred that option
Their website said they would reply within 14 days. They rang the following day and agreed to give me the phone and rip up the contract.
Today I went to Telstra; For the same monthly amount I got a new Iphone 4 and the same package AND my phone doesn't drop out of calls AND it takes voicemail Messages!
RESULT
I decided not to take them up on their crap options which in effect would not alter the lousy service anyway
I wrote to them outlining their woeful options, all of which basically allowed them to continue to provide an ongoing lousy service albeit at a lesser fee, to make them feel better and excuse their poor service
My email outlined MY preferred option which was to keep the phone since I'd paid over a grand for it anyway, and them (Optus) to rip up the remaining contract as they can't offer a service anyway
I then informed them I could take this to the Ombudsman if they preferred that option
Their website said they would reply within 14 days. They rang the following day and agreed to give me the phone and rip up the contract.
Today I went to Telstra; For the same monthly amount I got a new Iphone 4 and the same package AND my phone doesn't drop out of calls AND it takes voicemail Messages!
RESULT