Passports Lost/Stolen By Post Office!
Apr 30th 2004, 1:19 pm
#16
Lost in BE Cyberspace
Joined: Mar 2003
Posts: 9,397
Thank God for that!
After several posts here we did check our own visas VERY carefully to make sure they actually applied to us. Makes you wonder just who gets to put in the data,,,
After several posts here we did check our own visas VERY carefully to make sure they actually applied to us. Makes you wonder just who gets to put in the data,,,
Apr 30th 2004, 1:26 pm
#17
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Joined: Oct 2003
Location: Coogee, Sydney
Posts: 1,017
Poor old Royal Mail must just be punch drunk - just take the rap its probably our fault etc etc.
Not saying much about the Australia House lot - sounds as if they just have piles of passports lying round the place and have no system of knowing where they are ! Very worrying.
Good to hear you are finally getting sorted anyway Steve. Are you relying on Royal Mail to deliver the passports this time ????
Not saying much about the Australia House lot - sounds as if they just have piles of passports lying round the place and have no system of knowing where they are ! Very worrying.
Good to hear you are finally getting sorted anyway Steve. Are you relying on Royal Mail to deliver the passports this time ????
Apr 30th 2004, 1:32 pm
#18
Keeping Busy
Joined: Feb 2004
Location: East of Eden?
Posts: 1,215
Phewwwww Steve!! Another unexpected hurdle cleared!
If you haven't started on the wine yet - enjoy a couple of bottles tonight!
Do you think that you'll catch up on your lost sleep soon????
Graham & Nikki
If you haven't started on the wine yet - enjoy a couple of bottles tonight!
Do you think that you'll catch up on your lost sleep soon????
Graham & Nikki
Apr 30th 2004, 1:32 pm
#19
I Know What's Going On!
Thread Starter
Joined: Jan 2003
Location: On The Outside Looking In!
Posts: 1,499
Originally posted by sjn2003
Are you relying on Royal Mail to deliver the passports this time ????
Are you relying on Royal Mail to deliver the passports this time ????
Apr 30th 2004, 1:36 pm
#20
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Joined: Oct 2003
Location: Coogee, Sydney
Posts: 1,017
Originally posted by SteveBannister
I'm actually thinking of putting by bicycle clips on and getting them myself!
I'm actually thinking of putting by bicycle clips on and getting them myself!
Apr 30th 2004, 4:05 pm
#21
Monaco here we!!! oh no
Joined: Aug 2003
Location: Bexleyheath Kent
Posts: 411
Bloody good job that I did decide to wait until Monday as we got a phone call from our agents a couple of hours ago to say that our passports have been found and are still at Australia House!!
There you go mate really pleased for you.
There you go mate really pleased for you.
Apr 30th 2004, 5:18 pm
#22
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Joined: Jan 2004
Location: Cairns FNQ, a bit of paradise on earth:-)
Posts: 1,104
Re: Passports Lost/Stolen By Post Office!
When I first started reading this post I was hoping for a 'happy ending' as really worrying on top of everything else something like that going wrong! You must be relieved Steve!
You just cannot rely on hardly anyone anymore, seems to be a fact of life now. Most people are overworked and underpaid as company's are always cutting back!
Anyway, glad its sorted out - hope they arrive safely now
You just cannot rely on hardly anyone anymore, seems to be a fact of life now. Most people are overworked and underpaid as company's are always cutting back!
Anyway, glad its sorted out - hope they arrive safely now
Apr 30th 2004, 5:49 pm
#23
Guest
Posts: n/a
Originally posted by SteveBannister
So, it wasn't the Royal Mail's fault. But I do wonder why they said that they definitely had the parcel and how they willing to accept liability, when it hadn't even been posted!
So, it wasn't the Royal Mail's fault. But I do wonder why they said that they definitely had the parcel and how they willing to accept liability, when it hadn't even been posted!
Probably because they knew about the programme
Pleased it's sorted for you
Jill and Warren
Apr 30th 2004, 6:43 pm
#24
Forum Regular
Joined: Mar 2002
Location: essex now on the sunny coast
Posts: 232
Hi Steve,
Glad the missing passports have turned up.
When do you plan to leave?
Terry
Glad the missing passports have turned up.
When do you plan to leave?
Terry
Apr 30th 2004, 7:20 pm
#25
Now in Mandurah
Joined: Dec 2003
Location: Mandurah. Perth
Posts: 203
Originally posted by SteveBannister
I'm actually thinking of putting by bicycle clips on and getting them myself!
I'm actually thinking of putting by bicycle clips on and getting them myself!
I don`t blame you, i would too!!!
Glad it all worked out in the end, nothing is ever simple.
All the best
Pauline and John
Apr 30th 2004, 7:37 pm
#26
Banned
Joined: Aug 2002
Posts: 7,613
Originally posted by sjn2003
Not saying much about the Australia House lot - sounds as if they just have piles of passports lying round the place and have no system of knowing where they are ! Very worrying.
Not saying much about the Australia House lot - sounds as if they just have piles of passports lying round the place and have no system of knowing where they are ! Very worrying.
Apr 30th 2004, 8:30 pm
#27
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Joined: May 2003
Location: GC
Posts: 3,353
Originally posted by SteveBannister
So, AHC said that they posted our passports with visa's on the 13th of April and the post office have told us that the passports are definitely in their system and that they will start looking for them before the 15 working days because I kicked up such a fuss.
Our case officer has also been on the case and told AHC to find where they could have gone.
Our local sorting office have told us that there is no undelivered post for our address.
The postman knocked this morning to say that he'd been given a *ollocking at work and asked what it was all about, even though we have never complained about the postman.
All four of us went and got new photographs done again and I sat up late last night filling out new passport forms as well as the lost and stolen forms you have to fill out as well.
Recieved a letter this morning from the post office asking for the proof of delivery to start the ball rolling for compensation.
Phoned the passport office to ask how long replacement passports take to come. He asked if I wanted to cancel the passports, and I said I'll wait until Monday. Just in case! (Ever hopeful!)
Bloody good job that I did decide to wait until Monday as we got a phone call from our agents a couple of hours ago to say that our passports have been found and are still at Australia House!!
Apparently there had been a mix up with the visas for the kids. The birth certificates say Luke and Lia Bannister. Their passports say Luke and Lia Bannister. The application forms say Luke and Lia Bannister. The pre-grant letter says Luke and Lia Bannister. But some bright spark decideds to type the visas out in Luke and Lia Scott.
Luckily, somebody noticed at the last moment and stopped them from being posted. So, now we've been told that they are being corrected and we should have them next week.
Last night's Dispatches on Channel Four about the Royal Mail did not help at all!
So, it wasn't the Royal Mail's fault. But I do wonder why they said that they definitely had the parcel and how they willing to accept liability, when it hadn't even been posted!
So, AHC said that they posted our passports with visa's on the 13th of April and the post office have told us that the passports are definitely in their system and that they will start looking for them before the 15 working days because I kicked up such a fuss.
Our case officer has also been on the case and told AHC to find where they could have gone.
Our local sorting office have told us that there is no undelivered post for our address.
The postman knocked this morning to say that he'd been given a *ollocking at work and asked what it was all about, even though we have never complained about the postman.
All four of us went and got new photographs done again and I sat up late last night filling out new passport forms as well as the lost and stolen forms you have to fill out as well.
Recieved a letter this morning from the post office asking for the proof of delivery to start the ball rolling for compensation.
Phoned the passport office to ask how long replacement passports take to come. He asked if I wanted to cancel the passports, and I said I'll wait until Monday. Just in case! (Ever hopeful!)
Bloody good job that I did decide to wait until Monday as we got a phone call from our agents a couple of hours ago to say that our passports have been found and are still at Australia House!!
Apparently there had been a mix up with the visas for the kids. The birth certificates say Luke and Lia Bannister. Their passports say Luke and Lia Bannister. The application forms say Luke and Lia Bannister. The pre-grant letter says Luke and Lia Bannister. But some bright spark decideds to type the visas out in Luke and Lia Scott.
Luckily, somebody noticed at the last moment and stopped them from being posted. So, now we've been told that they are being corrected and we should have them next week.
Last night's Dispatches on Channel Four about the Royal Mail did not help at all!
So, it wasn't the Royal Mail's fault. But I do wonder why they said that they definitely had the parcel and how they willing to accept liability, when it hadn't even been posted!
Apr 30th 2004, 8:35 pm
#28
I Know What's Going On!
Thread Starter
Joined: Jan 2003
Location: On The Outside Looking In!
Posts: 1,499
Originally posted by Terry
Hi Steve,
Glad the missing passports have turned up.
When do you plan to leave?
Terry
Hi Steve,
Glad the missing passports have turned up.
When do you plan to leave?
Terry
As soon as the house sells! You won't see me for dust!
Apr 30th 2004, 8:36 pm
#29
I Know What's Going On!
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Joined: Jan 2003
Location: On The Outside Looking In!
Posts: 1,499
Originally posted by debsy
Phew! What a relief
Phew! What a relief
Apr 30th 2004, 8:48 pm
#30
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Joined: May 2003
Location: GC
Posts: 3,353
Originally posted by SteveBannister
What did I tell you last night, Deb? "As soon as I fill out new passport forms, they'll turn up"! Well, sure enough, last night I filled out new passport forms. And today.....
What did I tell you last night, Deb? "As soon as I fill out new passport forms, they'll turn up"! Well, sure enough, last night I filled out new passport forms. And today.....
Have a lovely weekend.