NAB does it AGAIN!
#16
BE Forum Addict
Joined: Dec 2008
Location: Winnipeg
Posts: 1,497
Re: NAB does it AGAIN!
Two 1/2 weeks later had heard nothing - phoned up, they had no record of me or my application. It was 'lost'. Was not happy about a pile of paperwork, including my passport details, other c/c details etc being 'lost'.
They told me to start again with a new application at which point i said no, just forget it im going elsewhere. I subsequently got several phone calls from them asking me to come in with my proof of ID again and had to keep telling them to bog off.
Then mysteriously a month and a half later i got issued with a bank-card from them.... idiots.
#17
BE Enthusiast
Joined: Jun 2007
Location: The "Gong"
Posts: 433
Re: NAB does it AGAIN!
I don't bank with NAB but have still not been paid today. All because the company uses NAB for the transaction.
A day or two late will not bother me, but sure there are lots of people that depend on being paid on the button.
A day or two late will not bother me, but sure there are lots of people that depend on being paid on the button.
#18
BE Forum Addict
Joined: Jan 2006
Location: Perth, WA
Posts: 1,376
Re: NAB does it AGAIN!
More proof that outsourcing your core systems is a quick path to disaster.
#19
Re: NAB does it AGAIN!
I think we've got representatives of both who post on the forum...I'm sure they'll be along shortly!
#20
Re: NAB does it AGAIN!
Hmmm, we'll see. I just spoke to someone, she said ring us back if you don't have anything by MONDAY! She didn't get paid either today.
#21
Re: NAB does it AGAIN!
Try St George, I have been very happy with their service, their online banking and call centre over the years.
#22
Re: NAB does it AGAIN!
Just applied for ANZ account and already it has been setup and all I have to do now is go to the branch to verify the account....took 1 hour max for the account to be setup !
Other banks will now be taking on extra staff to process new accounts for ex-NAB customers !
Other banks will now be taking on extra staff to process new accounts for ex-NAB customers !
#23
BE Forum Addict
Joined: Jun 2005
Location: Ayr then Hampshire; Now Beaumaris, Melbourne
Posts: 1,034
Re: NAB does it AGAIN!
Not true mate, not true.
#25
BE Forum Addict
Joined: Jun 2005
Location: Ayr then Hampshire; Now Beaumaris, Melbourne
Posts: 1,034
#26
Account Closed
Joined: Jul 2006
Posts: 14,188
Re: NAB does it AGAIN!
I didn't actually say blame IBM, just blame the deal. Outsourcing always causes disruption, morale collapse and job losses. I should know, I work for an outsourcer !!
#27
Re: NAB does it AGAIN!
The problem seems to now for sorted for me....salary in bank....wooooohhhooooooo ! It's time to party !
#28
Lost in BE Cyberspace
Joined: Dec 2010
Posts: 14,040
Re: NAB does it AGAIN!
Just closed my Comm Bank account ..... What's with the Aussie banks?
#29
Re: NAB does it AGAIN!