bcworld

http://www.heraldsun.com.au/news/mor...-1226039592598

..anyone else salaryless today?

bingobob777

YES

First months rent
First months furniture rental
First Credit card payment, looking to pay off balance of interest free CC I got after arriving, if payment is late I lose the interest free status
First months content insurance

all due out today

So alot to lose

bcworld

Yup, my NAB credit card is due to be paid today...I've been meaning to try and change the due date so it doesn't fall on the same day as pay day but I really shouldn't have to! I'm sure they'll waive any fees they might otherwise charge.

colonel

Yep, no salary...this is beyond comprehension.

Later today ? What updates ? Just get the bloody thing working again...

Does their system run on two wheels and an elastic band ? Is the IT guy who presses the "Credit to Account" button off sick !

I have had enough....I am off to ANZ....tossers

bingobob777

You know something I think I will as well, in 6 weeks since I got here I've had the following

1. Opened joint account from UK, arrived 4 weeks before wife and went to verify account, all fine apparently. 2 weeks later I get paid but account is blocked because my wife hasn't verified. No one from NAB knew this was going to happen or how to fix it.

2. Tried phoning telephone banking a few times, never anyone there. Eventually realised it closes at 9pm Sydney time, so 8pm in Brisbane.
8pm . 24hrs a day in UK.

3. Paying credit card, all 3 of my UK credit cards let you pay online with a Visa debit card or switch before that, not NAB apparently, NAB also doesn't give you the facility to pay with a Visa debit card on the phone either as I found out this morning.

4. I applied for an overdraft 10 days ago, 3 days later got told it was accepted, 1 week later nothing. Decision immediately and put on overnight in UK.

Not surprised NAB can afford to offer accounts with no charges, they've no ****** staff to do anything so have low overheads!!

colonel

I think you right be right mate....The benefit I have is that ANZ waive the monthly fee for employees of my employer

roaringmouse

I'm breaking up with NAB!

I think this is now the 3rd "glitch" from NAB in a short space of time. Money hasn't been paid into my account today.

bcworld

...I wonder how many phone calls they're going to get from people saying, "I'm breaking up with you!"?

I'm torn, I like my NAB account but these ongoing issues are pretty unacceptable.

colonel

I am on the phone to them now....There is a 15 minute queue !

iamthecreaturefromuranus

Want to blame someone/something? Then blame the outsourcing deal NAB made with IBM.
IBM do the IT for NAB after NAB outsourced it all to them in a lousily managed deal that left many of NAB's staff totally pissed off with it all.

iamthecreaturefromuranus

Come over to the dark side and feel the Comm Bank force Luke.

bcworld

Been there, done that...still got the t-shirt! Will investigate the options...couple of OS trips planned soon and my NAB account gives truly free ATM withdrawals at great rates, might have to wait.

roaringmouse

Considering going back to ING Direct, but issue is ATM withdrawals below $200 incur a fee - or looking at Bank of Queensland, where withdrawals are free from rediATMs which include NAB.

Amazulu

Have a look at HSBC. I've been with them nearly 6 years and not had one problem. They only have a few branches but you don't need them really. I'm with ANZ too and have also never had a problem.

elice_in_oz

HSBC also have a deal with Westpac and you have FREE unlimited withdrawals from Westpac ATMs with your HSBC card. Westpac ATMs are a dime a dozen so it makes it easy to bank with HSBC even with the small number of branches, unless you need to make regular cash deposits at the counter. I hardly ever do so it bothers me not.

I am holding my breath that the NAB glitch doesn't affect us this time as HSBC use NAB as a clearing house so we were affected last time. Will find out tomorrow...