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NAB does it AGAIN!
http://www.heraldsun.com.au/news/mor...-1226039592598
NAB customers have been left frustrated after yet another technical mishap prevented many loyal customers from being paid. When Ms Joyner contacted NAB she was told they had encountered technical problems overnight affecting direct salaries as well as other services. It is unknown how long it will be before customers will receive their payments. |
Re: NAB does it AGAIN!
YES:frown::frown:
First months rent First months furniture rental First Credit card payment, looking to pay off balance of interest free CC I got after arriving, if payment is late I lose the interest free status :eek: First months content insurance all due out today So alot to lose |
Re: NAB does it AGAIN!
Yup, my NAB credit card is due to be paid today...I've been meaning to try and change the due date so it doesn't fall on the same day as pay day but I really shouldn't have to! I'm sure they'll waive any fees they might otherwise charge.
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Re: NAB does it AGAIN!
Yep, no salary...this is beyond comprehension.
NAB is currently experiencing some delays, some transactions may not be appearing in customer accounts and some account balances may not be up to date. We are working to rectify the situation and apologise for any inconvenience this may cause. Updates will be made later today. Does their system run on two wheels and an elastic band ? Is the IT guy who presses the "Credit to Account" button off sick ! I have had enough....I am off to ANZ....tossers |
Re: NAB does it AGAIN!
Originally Posted by colonel
(Post 9306114)
Yep, no salary...this is beyond comprehension.
Later today ? What updates ? Just get the bloody thing working again... Does their system run on two wheels and an elastic band ? Is the IT guy who presses the "Credit to Account" button off sick ! I have had enough....I am off to ANZ....tossers 1. Opened joint account from UK, arrived 4 weeks before wife and went to verify account, all fine apparently. 2 weeks later I get paid but account is blocked because my wife hasn't verified. No one from NAB knew this was going to happen or how to fix it. 2. Tried phoning telephone banking a few times, never anyone there. Eventually realised it closes at 9pm Sydney time, so 8pm in Brisbane. 8pm :eek:. 24hrs a day in UK. 3. Paying credit card, all 3 of my UK credit cards let you pay online with a Visa debit card or switch before that, not NAB apparently, NAB also doesn't give you the facility to pay with a Visa debit card on the phone either as I found out this morning. 4. I applied for an overdraft 10 days ago, 3 days later got told it was accepted, 1 week later nothing. Decision immediately and put on overnight in UK. Not surprised NAB can afford to offer accounts with no charges, they've no ****** staff to do anything so have low overheads!! |
Re: NAB does it AGAIN!
Originally Posted by bingobob777
(Post 9306134)
You know something I think I will as well, in 6 weeks since I got here I've had the following
1. Opened joint account from UK, arrived 4 weeks before wife and went to verify account, all fine apparently. 2 weeks later I get paid but account is blocked because my wife hasn't verified. No one from NAB knew this was going to happen or how to fix it. 2. Tried phoning telephone banking a few times, never anyone there. Eventually realised it closes at 9pm Sydney time, so 8pm in Brisbane. 8pm :eek:. 24hrs a day in UK. 3. Paying credit card, all 3 of my UK credit cards let you pay online with a Visa debit card or switch before that, not NAB apparently, NAB also doesn't give you the facility to pay with a Visa debit card on the phone either as I found out this morning. 4. I applied for an overdraft 10 days ago, 3 days later got told it was accepted, 1 week later nothing. Decision immediately and put on overnight in UK. Not surprised NAB can afford to offer accounts with no charges, they've no ****** staff to do anything so have low overheads!! I think you right be right mate....The benefit I have is that ANZ waive the monthly fee for employees of my employer :) |
Re: NAB does it AGAIN!
I'm breaking up with NAB!
I think this is now the 3rd "glitch" from NAB in a short space of time. Money hasn't been paid into my account today. |
Re: NAB does it AGAIN!
Originally Posted by roaringmouse
(Post 9306166)
I'm breaking up with NAB!
I think this is now the 3rd "glitch" from NAB in a short space of time. Money hasn't been paid into my account today. I'm torn, I like my NAB account but these ongoing issues are pretty unacceptable. |
Re: NAB does it AGAIN!
I am on the phone to them now....There is a 15 minute queue !
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Re: NAB does it AGAIN!
Want to blame someone/something? Then blame the outsourcing deal NAB made with IBM.
IBM do the IT for NAB after NAB outsourced it all to them in a lousily managed deal that left many of NAB's staff totally pissed off with it all. |
Re: NAB does it AGAIN!
Originally Posted by bcworld
(Post 9306174)
:D...I wonder how many phone calls they're going to get from people saying, "I'm breaking up with you!"?
I'm torn, I like my NAB account but these ongoing issues are pretty unacceptable. |
Re: NAB does it AGAIN!
Originally Posted by iamthecreaturefromuranus
(Post 9306182)
Come over to the dark side and feel the Comm Bank force Luke.
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Re: NAB does it AGAIN!
Considering going back to ING Direct, but issue is ATM withdrawals below $200 incur a fee - or looking at Bank of Queensland, where withdrawals are free from rediATMs which include NAB.
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Re: NAB does it AGAIN!
Have a look at HSBC. I've been with them nearly 6 years and not had one problem. They only have a few branches but you don't need them really. I'm with ANZ too and have also never had a problem.
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Re: NAB does it AGAIN!
Originally Posted by Amazulu
(Post 9306211)
Have a look at HSBC. I've been with them nearly 6 years and not had one problem. They only have a few branches but you don't need them really. I'm with ANZ too and have also never had a problem.
I am holding my breath that the NAB glitch doesn't affect us this time as HSBC use NAB as a clearing house so we were affected last time. Will find out tomorrow... |
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