Originally Posted by shiels

We used Dogtainers cost $400 for a dog and a cat from Sydney to Coolangatta (gold coast) airport. C x

Originally Posted by pam0512

Hi Tracy,
Just reading through this thread and I am shocked!! I took my dogs to our vet last week for blood tests and (as yet) haven't had the bill as he didn't know the cost there and then! Anyway, he took my dog into the back room and brought him back about 10 mins later...all done! Have your dogs been shipped then?? They only need the health checks max of 3 days before they fly so the vet didn't need to do them then...I would definitely question the reason for doing this..
Did you keep the rest of the pack of Frontline?? If not I would also be asking for that if I'd paid for them...Sounds like your vet is trying to pull a fast one as he thinks you haven't got a clue about the export requirements...I'd contact them and request explanations for each of the areas your unhappy about. Take the information from DEFRA and AQIS with you to show them you are well clued up on the requirements for your pets.. I have had to supply my vet with all the info as he didn't really have much of a clue having not completed and Aussie pet export before!! He has phoned me twice to check that I am all sorted with the paperwork and was shocked at how orgainsed I was when I took my dog in!! I think there are many unscrupulous people out there who think they can make more money for doing things that aren't necessary at the time!
Go for it girl!!!!!
Pam x x

Originally Posted by pam0512

I don't blame you for being angry with them... I'd definitely request, in writing, a breakdown of the charges and a reason for completing the medicals... if they state it was for export then you can counter them with the official documentation regarding medical clearances.

Good Luck!!

Pam x x

Originally Posted by tracey.d

I've just taken the 2 dogs for their blood tests today and the grand total for 2 lots of blood tests and frontline came to a grand total of £349.95

They even charged me £1.79 for the postage to send the tests to the lab

Does anybody else think that it's another way to sting us for our cash

Originally Posted by tracey.d

I've just taken the 2 dogs for their blood tests today and the grand total for 2 lots of blood tests and frontline came to a grand total of £349.95

They even charged me £1.79 for the postage to send the tests to the lab

Does anybody else think that it's another way to sting us for our cash

Originally Posted by tracey.d

I spoke to them this morning. The receptionist told me they admit them as it's difficult for them to hold them so they need to make sure there are staff available so they can do it, which says to me it's for their convenience.

After I complained she said she would ring me back. She then had a different story. Apparently, they need to make sure there isn't a problem with the blood ie, clotting Surely, if the blood is collected properly then it shouldnt clot!

They also like to observe them for a few hours afterwards and take them for a walk (I dont believe they took them for a walk!). They didn't have a general anaesthetic, they only had some blood taken

I have now written a fomal letter of complaint to the manager. I don't expect anything to come of it. Apart from I'll be scared to go and collect the results for the blood tests

Originally Posted by Peter & Karin

Hi Tracey

I had my dog to the vets last Monday for her blood test, they took her out the back she was only away for 5 - 10 mins, then they applied the frontline and they also gave me a letter to say it had been applied immediately after the blood test was taken, then I had to pay £60(that did not include the cost of the test as they didn't know what the lab was going to charge). Then on Monday(30th July) I got a call to say she has failed the erlichia test and had to take her straight down to the vets,she is now on antibiotics (another £120) and is being re-tested on Friday. So I'm keeping fingers crossed she passes this time as she flies on 19th August.

Karin

Originally Posted by Peter & Karin

Hi Tracey

I had my dog to the vets last Monday for her blood test, they took her out the back she was only away for 5 - 10 mins, then they applied the frontline and they also gave me a letter to say it had been applied immediately after the blood test was taken, then I had to pay £60(that did not include the cost of the test as they didn't know what the lab was going to charge). Then on Monday(30th July) I got a call to say she has failed the erlichia test and had to take her straight down to the vets,she is now on antibiotics (another £120) and is being re-tested on Friday. So I'm keeping fingers crossed she passes this time as she flies on 19th August.

Karin

Originally Posted by manic-miner

Thanks for the information,

I assume that does not include the quarantine costs for them either?

Originally Posted by tracey.d

I'm starting to think the dogs are nearly as stressful as the selling of the house.

Who'd have thought all these years later I would think of the visa application as a walk in the park compared to everything that comes after it