Passport Delays
Dec 15th 2009, 2:31 am
#376
BE Forum Addict
Joined: Aug 2003
Location: Nevada b4 California b4 Colorado b4 Valley of plastic and sand, b4 London
Posts: 2,025
Re: Passport Delays
Update,
I woke up around 4am this morning to make a call to Claire, and I did speak with her told her my full name, date of travel, birthplace, passport number and phone number. I told her that I sent off my forms in early October and her reply was that it was well over due, she would make some calls.
Two hours later, I got an email from the passport office telling me that they had debit my account and that they need more information.
Six hours later from original call to Claire, I got a phone call, asking me to confirm my details. The person on the other line told me to send in the information to the passport office and once they get them, they will process my passport.
I just got home from work, so I plan to find a 24 UPS or Fedex to post the documents requested.
I will keep you posted if all goes well.
I woke up around 4am this morning to make a call to Claire, and I did speak with her told her my full name, date of travel, birthplace, passport number and phone number. I told her that I sent off my forms in early October and her reply was that it was well over due, she would make some calls.
Two hours later, I got an email from the passport office telling me that they had debit my account and that they need more information.
Six hours later from original call to Claire, I got a phone call, asking me to confirm my details. The person on the other line told me to send in the information to the passport office and once they get them, they will process my passport.
I just got home from work, so I plan to find a 24 UPS or Fedex to post the documents requested.
I will keep you posted if all goes well.
Dec 15th 2009, 2:15 pm
#377
Forum Regular
Joined: Nov 2009
Location: Hamilton, Canada
Posts: 73
Re: Passport Delays
Good Luck! 
Dec 15th 2009, 2:43 pm
#378
Just Joined
Joined: Dec 2009
Posts: 8
Re: Passport Delays
Update,
I woke up around 4am this morning to make a call to Claire, and I did speak with her told her my full name, date of travel, birthplace, passport number and phone number. I told her that I sent off my forms in early October and her reply was that it was well over due, she would make some calls.
Two hours later, I got an email from the passport office telling me that they had debit my account and that they need more information.
Six hours later from original call to Claire, I got a phone call, asking me to confirm my details. The person on the other line told me to send in the information to the passport office and once they get them, they will process my passport.
I just got home from work, so I plan to find a 24 UPS or Fedex to post the documents requested.
I will keep you posted if all goes well.
I woke up around 4am this morning to make a call to Claire, and I did speak with her told her my full name, date of travel, birthplace, passport number and phone number. I told her that I sent off my forms in early October and her reply was that it was well over due, she would make some calls.
Two hours later, I got an email from the passport office telling me that they had debit my account and that they need more information.
Six hours later from original call to Claire, I got a phone call, asking me to confirm my details. The person on the other line told me to send in the information to the passport office and once they get them, they will process my passport.
I just got home from work, so I plan to find a 24 UPS or Fedex to post the documents requested.
I will keep you posted if all goes well.
Dec 16th 2009, 4:24 am
#379
BE Forum Addict
Joined: Aug 2003
Location: Nevada b4 California b4 Colorado b4 Valley of plastic and sand, b4 London
Posts: 2,025
Dec 16th 2009, 4:24 am
#380
BE Forum Addict
Joined: Aug 2003
Location: Nevada b4 California b4 Colorado b4 Valley of plastic and sand, b4 London
Posts: 2,025
Dec 16th 2009, 5:55 am
#381
Forum Regular
Joined: Dec 2009
Posts: 115
Re: Passport Delays
I've been away from Blighty too long it seems.
I took the 'Ten day processing' at face value and sent in my kids passport renewals mid-Nov with travel date on Dec 18th.
Payment wasn't taken until Dec 10th. Not feeling too optimistic right now.
Planning on calling Careline ASAP. Do I have to wait until 08.30est as stated on website or is 08.30gmt an option?
Any info appreciated.
Of course once I find out about passports I can start fretting about the pending BA strike.
I took the 'Ten day processing' at face value and sent in my kids passport renewals mid-Nov with travel date on Dec 18th.
Payment wasn't taken until Dec 10th. Not feeling too optimistic right now.
Planning on calling Careline ASAP. Do I have to wait until 08.30est as stated on website or is 08.30gmt an option?
Any info appreciated.
Of course once I find out about passports I can start fretting about the pending BA strike.
Dec 16th 2009, 9:01 am
#382
Forum Regular
Joined: Dec 2009
Posts: 115
Re: Passport Delays
Okay, so as common sense seemed to demand, Careline operators are available from 08.30gmt and not 08.30est as the ukinusa.fco website states.
They were helpful and efficient, just waiting to hear from the folks in Wash. DC now.
They were helpful and efficient, just waiting to hear from the folks in Wash. DC now.
Dec 17th 2009, 12:21 am
#383
Forum Regular
Joined: Nov 2009
Location: Hamilton, Canada
Posts: 73
Re: Passport Delays
I just called and hell just froze over! My passport was printed today!!!!!! 
Now to await the dreaded UPS service. I may have to wait longer than the passport.
I sent my application via UPS on October 29th. They finally finished with it today, Dec 16th. Almost 7 weeks! (I am a first time applicant though)
I can't wait to see it.
Now to await the dreaded UPS service. I may have to wait longer than the passport.
I sent my application via UPS on October 29th. They finally finished with it today, Dec 16th. Almost 7 weeks! (I am a first time applicant though)
I can't wait to see it.
Dec 17th 2009, 12:27 am
#384
Forum Regular
Joined: Nov 2009
Posts: 47
Re: Passport Delays
They send it next day air. My was printed on Friday then received on Tuesday.
Dec 17th 2009, 1:02 am
#385
Just Joined
Joined: Dec 2009
Location: Kingston, Ontario Canada
Posts: 11
Re: Passport Delays
Well this is my problem. I sent my passport application( first time application since I havent had one since I was 12) in the beginning of Oct 2009. The money came off my credit card Oct 14th. Its now Dec 16th,2009 and nothing. Getting pretty upset it takes this long. My husband got his canadian passport 10 days after he applied( first time for him). Why does it take so bloody long for the British passport. I was holding off calling the careline but by the looks of the previous posts I better call. 
Dec 17th 2009, 1:58 am
#386
Forum Regular
Joined: Nov 2009
Location: Hamilton, Canada
Posts: 73
Re: Passport Delays
Jewels, mine took about 6 weeks from the time they took the payment and I am first time applicant. Call Careline. It really is painless, and you are not on the phone that long at all. Make sure you have your credit card ready as it is not a free service. Call the UK number and not the 1-900 number. It is a bit cheaper. Good luck
Dec 17th 2009, 2:27 am
#387
Forum Regular
Joined: Dec 2009
Posts: 115
Re: Passport Delays
Heard from the Wash DC passport office this afternoon.
I was told that as a result of Careline getting in touch and because of my imminent travel date they had printed both of my kids' passports and were shipping them overnight tonight.
Not counting my chickens just yet but I am very impressed with what one call to Careline has achieved.
Feeling somewhat optimistic.
Now, about that BA strike...
I was told that as a result of Careline getting in touch and because of my imminent travel date they had printed both of my kids' passports and were shipping them overnight tonight.
Not counting my chickens just yet but I am very impressed with what one call to Careline has achieved.
Feeling somewhat optimistic.
Now, about that BA strike...
Dec 17th 2009, 2:31 am
#388
Forum Regular
Joined: Nov 2009
Location: Hamilton, Canada
Posts: 73
Re: Passport Delays
Great news Brit in TN! You might be interested in my new thread on UPS shipping of passports!!
Dec 17th 2009, 2:02 pm
#389
Account Closed
Joined: Aug 2002
Location: Kentucky
Posts: 38,865
Re: Passport Delays
Dec 17th 2009, 2:33 pm
#390
Forum Regular
Joined: Nov 2009
Location: Hamilton, Canada
Posts: 73
Re: Passport Delays
I just got my passport about 5 mins ago! I couldn't believe that I was stuck on the phone when the UPS guy tried to call in through my phone (our apartment building lobby buzzer goes to our phone to enable a person to be buzzed in) I couldn't find the flash button! I went onto my balcony and yelled down to wait!! Lucky me, it is in my hands now!
I couldn't believe that I was stuck on the phone when the UPS guy tried to call in through my phone (our apartment building lobby buzzer goes to our phone to enable a person to be buzzed in) I couldn't find the flash button! I went onto my balcony and yelled down to wait!! Lucky me, it is in my hands now!