hiring a car on visit to the UK
May 4th 2014, 1:08 am
#46
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Joined: May 2012
Location: Qc, Canada
Posts: 3,787
Re: hiring a car on visit to the UK
!!Indeed, Europcar in Darlington, & at Teesside (or whatever they're calling it these days) airport, provides excellent customer service, & decent deals when booked from outside the UK.
S
May 4th 2014, 4:17 pm
#47
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Joined: Aug 2013
Location: Eee Bah Gum
Posts: 4,131
Re: hiring a car on visit to the UK
The only issue I had was arriving a couple of hours earlier than I'd booked the car for. I went to the Eurocar booth in the station and there was a notice on the door saying the office was closed, and it gave a phone number to call for assistance. I called the number and a phone inside the booth started ringing. Not really a problem, just had to hang around for a couple of hours until someone turned up.
May 5th 2014, 3:53 pm
#48
BE Forum Addict
Joined: May 2012
Location: Qc, Canada
Posts: 3,787
Re: hiring a car on visit to the UK
The only issue I had was arriving a couple of hours earlier than I'd booked the car for. I went to the Eurocar booth in the station and there was a notice on the door saying the office was closed, and it gave a phone number to call for assistance. I called the number and a phone inside the booth started ringing. Not really a problem, just had to hang around for a couple of hours until someone turned up.
I've never dealt with car rental at the station; I have dealt with Darlington/Local Europcar offices, & they have always been very good. I've decided, over many years' experience, that if I let Darlo station employees treat me as a clueless foreigner (
!!), I get great service 
If I sound like I know what I'm doing/know where I'm going, they're hopeless. (For context: Darlington, for my sins, is my "point d'attache" in the UK
)S
