You must watch this

http://www.youtube.com/watch?v=XXWZ3uAEKsw

if you don't get it you obviously use a gestor!

Sorry to disappoint you but this is the third time that this has been put on here in the last week to ten days. Love it though and so perfectly describes our experiences of the red tape. We always take everything in at least triplicate so are almost as prepared as she is and have never been caught out as yet but expect that it will happen one day.

Rosemary

Hey I look here most days and did not see it..........