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Telefonica ADSL wierdness

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Telefonica ADSL wierdness

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Old Oct 28th 2008 | 8:04 am
  #16  
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Default Re: Telefonica ADSL wierdness

Originally Posted by spainboy
I didnt realise how backwards Spain was. My brother in the uk can get 8mbps for 17.99 a month, every month.
We will have to wait for the fibre optic lines. Then you will get some fast speeds. Spain are laying them already.
I used to say that Spain and telefonica was backwards with internet, I have done a lot of traveling over the last 4 years and found the UK was a disaster as far as getting reliable internet connections in hotels, when I couldn't send emails * I * had to contact the hotels ISP so they would open a path for my computer to send emails (I don't use web mail), in some places couldn't even find an internet cafe and when I could they only had workgroup connectons, couldn't just jump onto an adsl connection like you can in internet cafes here, couldn't find free wifi anywhere and generally ended up paying a fortune in McDonalds for a few minutes connection that worked sometimes and at others didn't. In the US many motels wifi didn't reach the room and in many places just didn't work... yes even in Vegas and even on the California coast, in fact of all the 9000 klm drive around the US I found that the Starbucks cafe in our hotel in New York was the best connection we had in the whole US.
I have travelled around Spain for many years and always found the internet to be easily available and free in many hotels or wifi spots and generally never had any problems where I had to call a hotels ISP to allow me to send an email.

Now as far as cost is concearned, you will find on Spanish foros many complaints about the cost of internet here relative to service.

BTW, Telefonica are currently in the process of upgrading lines throughout various areas of Spain to try and offer faster speeds but you need to also understand that it depends a lot on how near the nearest node is, in cities you generally tend to be near one as they are all over the place but out of the cities or town it is a different story as generally they don't put nodes where there aren't many lines.

I am not defending Telefonica as I have had to put up with them for 28 years, if you think they are difficult to deal with now you should have tried 15 years ago, now then it was backward.

Last edited by Econ; Oct 28th 2008 at 8:11 am.
 
Old Nov 1st 2008 | 11:03 pm
  #17  
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Default Re: Telefonica ADSL wierdness

Well it all went horrribly wrong before I went off to Sevilla for the week, and the Internet went down as soon as I asked for the upgrade. Now I am back I have this

So, as I guessed, no chance of 6 Mb but better than the 512 connection I had. Now do I complain to Telefonica that they are not supplying the 6Mb that they are charging me an extra 1 euro a month for??

 
Old Nov 2nd 2008 | 1:18 am
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Default Re: Telefonica ADSL wierdness

Originally Posted by Mitzyboy
Well it all went horrribly wrong before I went off to Sevilla for the week, and the Internet went down as soon as I asked for the upgrade. Now I am back I have this

So, as I guessed, no chance of 6 Mb but better than the 512 connection I had. Now do I complain to Telefonica that they are not supplying the 6Mb that they are charging me an extra 1 euro a month for??

http://www.speedtest.net/result/348901071.png
I started at 512 and it just keeps going up, although it has been stuck around here for a while.
 
Old Nov 2nd 2008 | 3:52 am
  #19  
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Default Re: Telefonica ADSL wierdness

We only pay for 512 yet get more quite regularly.

 
Old Nov 2nd 2008 | 6:40 am
  #20  
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Default Re: Telefonica ADSL wierdness

Originally Posted by snikpoh
We only pay for 512 yet get more quite regularly.
What do you pay?
Later users seem to pay less than those that have been with them for a while. Its the Spanish way of doing a loyalty bonus. Otherwise known as popular pricing ...... its very popular with them!
 
Old Nov 2nd 2008 | 6:47 am
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Default Re: Telefonica ADSL wierdness

Originally Posted by Mitzyboy
What do you pay?
Later users seem to pay less than those that have been with them for a while. Its the Spanish way of doing a loyalty bonus. Otherwise known as popular pricing ...... its very popular with them!
I pay the same as I started 39.9000, but it now says 3Mb, lucky to get 2.30 though.
The line is now 19.2500 and 0.6010 for number ID.
total 59.7510 inc local calls.
 
Old Nov 2nd 2008 | 6:55 am
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Default Re: Telefonica ADSL wierdness

Originally Posted by jdr
I pay the same as I started 39.9000, but it now says 3Mb, lucky to get 2.30 though.
The line is now 19.2500 and 0.6010 for number ID.
total 59.7510 inc local calls.
Mines €41 now and they charge me for a firewall I dont really want
 
Old Nov 2nd 2008 | 7:04 am
  #23  
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Default Re: Telefonica ADSL wierdness

Originally Posted by Mitzyboy
What do you pay?
Later users seem to pay less than those that have been with them for a while. Its the Spanish way of doing a loyalty bonus. Otherwise known as popular pricing ...... its very popular with them!
Telefonica is like most Spanish companies, they take what they can get away with. My wife was paying a lot on her mobile calls (her phone is in my name) so I called them (Movistar), they offered different contracts at different rates and prices etc. so I selected one:

1) they told me that I had to send certain information to them to get that selected contract so when it arrived they would contact me ...... bla bla bla.
2) I told them I thought she (I) was paying too much and wanted to sort this out now.
3) They said I had to send the information.
4) I told them to cancel the contract for the number.
5) I had the contact changed over within 3 minutes, they explained I would get two bills next 1/4, one for the old contract and one for the new one starting from that moment on.

Now she (I) pay about 40% of what we where before the changes to the contract.

I have been threatening to sit down and look at my adsl with telefonica, I don't want to change because I have been through that and ended up back with them because they where (and are) faster than all the others I went through, I do need speed on the net but I think you do need to jurk them a little to get a saving as they won't tell you how to not spend money with them.
 
Old Nov 3rd 2008 | 2:10 am
  #24  
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Default Re: Telefonica ADSL wierdness

Originally Posted by jdr
I started at 512 and it just keeps going up, although it has been stuck around here for a while.
http://www.speedtest.net/result/348947467.png


Wow... via Elda it was slower .!
 
Old Nov 3rd 2008 | 2:59 am
  #25  
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Default Re: Telefonica ADSL wierdness

Originally Posted by davidpayne
http://www.speedtest.net/result/349509074.png

Wow... via Elda it was slower .!
Coo that`s good, I can never get past 2.3, I think it`s cos we are halfway up a mountain and on old phonelines, but alegedly they are renewing them asap. lol
 
Old Nov 3rd 2008 | 3:41 am
  #26  
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Default Re: Telefonica ADSL wierdness

Will you lot shut up about your unfeasably big connections!
I've only got a small one and I'm jealous ... whereas Telefonica tell me mine should be bigger than both of yours put together
 
Old Nov 3rd 2008 | 4:33 am
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Default Re: Telefonica ADSL wierdness

Originally Posted by jdr
I pay the same as I started 39.9000, but it now says 3Mb, lucky to get 2.30 though.
The line is now 19.2500 and 0.6010 for number ID.
total 59.7510 inc local calls.
I pay the same as JDR - 39.9 for ADSL but 13.51 for the line. I cancelled the number ID rubbish!

 

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