Smartcall
May 22nd 2007, 4:53 pm
#1
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Joined: Apr 2005
Location: La Saucedilla, Chiclana
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Smartcall
Does anyone out there use Smartcall, the low cost telephone company? I can't get a dial up to the service and their website is showing 'page not found'.
I guess they've probably gone bust, but would like to know if anyone else has had problems.
Thanks
JJ
I guess they've probably gone bust, but would like to know if anyone else has had problems.
Thanks
JJ
May 31st 2007, 10:40 am
#2
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Joined: May 2007
Posts: 4
Re: Smartcall
Yes I have tried emailing them only to get it bounced back and there's no way of getting through when you call their number in UK. The robot gives options but you don't get through. Trouble is they have my husband's CC number and there's quite a bit left on our balance. You?
May 31st 2007, 10:42 am
#3
Senior Moment
Joined: Jan 2006
Location: On the edge
Posts: 20,460
Re: Smartcall
I have seen comments like this on a number of forums and can only assume that they are no more
May 31st 2007, 4:58 pm
#4
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Location: La Saucedilla, Chiclana
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Re: Smartcall
Yes I have tried emailing them only to get it bounced back and there's no way of getting through when you call their number in UK. The robot gives options but you don't get through. Trouble is they have my husband's CC number and there's quite a bit left on our balance. You?
They phoned a friend of mine the week they disappeared and asked her if she wanted to add credit to her account. Thankfully she didn't but she still has an outstanding balance with them.
Would you post here if you hear anything, and so will I.
JJ
May 31st 2007, 5:08 pm
#5
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Joined: May 2007
Posts: 4
Re: Smartcall
Yes I will - I have left a message on their UK phone number but do not expect a reply. I also had a call from them recently asking if we wanted to top up and thankfully I said no. I'm about to warn Himself to keep a weather eye open for any suspicious debits. We've obviously lost the balance of our account.
May 31st 2007, 7:18 pm
#6
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Joined: Jul 2003
Location: Benalmadena Pueblo,Spain
Posts: 20,156
Re: Smartcall
Yes I will - I have left a message on their UK phone number but do not expect a reply. I also had a call from them recently asking if we wanted to top up and thankfully I said no. I'm about to warn Himself to keep a weather eye open for any suspicious debits. We've obviously lost the balance of our account.
Maybe they will refund your credit and keep a watch on your cards.
May 31st 2007, 8:38 pm
#7
Just Joined
Joined: May 2007
Posts: 1
Re: Smartcall
I also rang the UK and have had no reply, where do we go now?
Jun 1st 2007, 9:15 am
#8
Just Joined
Joined: Jan 2007
Posts: 12
Re: Smartcall
I'm so glad i've found this thread because i've been trying to get through to their phone line all week on behalf on my parents and just get an answer machine. I use it too at home and still have credit left so when the girl phones me an asks do i want a top up, shall i say no? They have my and my fathers bank details already
I have also tryed a Spanish phone number they had but it sounds dead too.
Jun 1st 2007, 9:45 am
#9
Just Joined
Joined: May 2007
Posts: 4
Re: Smartcall
I doubt very much if they will call again but if they did I would definitely say no and when are they going to send back the balance on your father's account!
Jun 1st 2007, 10:47 am
#10
RETIRED ;-))
Joined: Jul 2003
Location: Benalmadena Pueblo,Spain
Posts: 20,156
Re: Smartcall
How about if they closed your card account and opened another ?
