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-   -   Sky in Spain (https://britishexpats.com/forum/spain-75/sky-spain-714806/)

doroty Apr 26th 2011 10:27 pm

Sky in Spain
 
Can I have some advice how to watch all Sky+ HD channels in Spain.Can I use my multi-room Sky+ card and watch all of the subscription plan channels from UK ?

Ka Ora! Apr 26th 2011 11:35 pm

Re: Sky in Spain
 

Originally Posted by doroty (Post 9329195)
Can I have some advice how to watch all Sky+ HD channels in Spain.Can I use my multi-room Sky+ card and watch all of the subscription plan channels from UK ?

You certainly can, And welcome to the forum.;) I will move the thread to where the man that knows is in the Spain Section.
Mitzyboy and Fred James are the Moderators over there if you get any issues give them a shout.

Casa Santo Estevo Apr 27th 2011 12:18 am

Re: Sky in Spain
 

Originally Posted by doroty (Post 9329195)
Can I have some advice how to watch all Sky+ HD channels in Spain.Can I use my multi-room Sky+ card and watch all of the subscription plan channels from UK ?

there are a lot of threads here about getting sky.
Maybe do a search first. if there is not a posting which specifically answers your question then the few posters, who are experts on this subject, will respond to specifics/tech side.

doroty Apr 27th 2011 12:48 am

Re: Sky in Spain
 

Originally Posted by Casa Santo Estevo (Post 9329393)
there are a lot of threads here about getting sky.
Maybe do a search first. if there is not a posting which specifically answers your question then the few posters, who are experts on this subject, will respond to specifics/tech side.

Ok Thanks,I will try to find the answer of my question.

Mitzyboy Apr 27th 2011 3:03 am

Re: Sky in Spain
 
No you cant use multi room as you have to be plugged to a phone line

Bring your existing SKY account with you, paying it by UK direct debit from your bank there

Your HD box will work here, you will just need a bigger dish.

Dont tell SKY you have moved abroad ... they will cut you off

doroty Apr 27th 2011 3:56 am

Re: Sky in Spain
 

Originally Posted by Mitzyboy (Post 9329731)
No you cant use multi room as you have to be plugged to a phone line

Bring your existing SKY account with you, paying it by UK direct debit from your bank there

Your HD box will work here, you will just need a bigger dish.

Dont tell SKY you have moved abroad ... they will cut you off

What I did is:I brought Sky box Thomson in Spain and the Multi room card,everything is fine,only the problem is I am not able to watch all channels which I am subscribed in UK,the screen show "wrong card for this sat.box".
In fact my subscription is more then a year I don't need phone line connection.As you mention is risky to call Sky from Spain..? Maybe I should try to swap the the viewing cards?

Fred James Apr 27th 2011 4:13 am

Re: Sky in Spain
 
To get the cheap Multiroom subscription you MUST be plugged into the same telephone line as the main box. The one year rule only applies to the normal subsided boxes which you are free to use without a phone connection after a year.

From what I have read, Sky aren't too bothered about the phone connection unless it is multiroom.

I am sure The Guy will be along soon to explain this.

doroty Apr 27th 2011 4:42 am

Re: Sky in Spain
 

Originally Posted by Fred James (Post 9329898)
To get the cheap Multiroom subscription you MUST be plugged into the same telephone line as the main box. The one year rule only applies to the normal subsided boxes which you are free to use without a phone connection after a year.

From what I have read, Sky aren't too bothered about the phone connection unless it is multiroom.

I am sure The Guy will be along soon to explain this.

Yes,the question is how to watch all channels in Spain with already purchaced multi room subscription.At the moment Uk box is Amstrad and my subscription package is for Sky+HD stations.

lynnxa Apr 27th 2011 5:26 am

Re: Sky in Spain
 

Originally Posted by doroty (Post 9329947)
Yes,the question is how to watch all channels in Spain with already purchaced multi room subscription.At the moment Uk box is Amstrad and my subscription package is for Sky+HD stations.

so the 'multiroom' element works?

you can actually watch different channels in different rooms at the same time?

you just don't get all the channels you expected?

doroty Apr 27th 2011 5:40 am

Re: Sky in Spain
 

Originally Posted by lynnxa (Post 9330018)
so the 'multiroom' element works?

you can actually watch different channels in different rooms at the same time?

you just don't get all the channels you expected?

I have one TV in Spain and would like to watch the same programs as it is in UK home.

Fred James Apr 27th 2011 5:41 am

Re: Sky in Spain
 
Multiroom requires a Sky box in each room each with feeds from the dish and each with a card.

All the Multiroom feature is, is a reduced subscription on the second card. I think it is £10.25. If it is HD then I think it is another £10.25.

It can be a very big saving if you have a full Sky subscription with all the premium channels - thats why Sky insist on being able to check that you haven't given the second box/cheap sub to someone else or moved it to Spain!

Mitzyboy Apr 27th 2011 5:54 am

Re: Sky in Spain
 

Originally Posted by doroty (Post 9329947)
Yes,the question is how to watch all channels in Spain with already purchaced multi room subscription.At the moment Uk box is Amstrad and my subscription package is for Sky+HD stations.

We did the same when we moved here. The multiroom may well work, but shortly you get a letter from SKY at your UK address asking you to plug it in to the telephone line. If you dont do it, then they double your fee, i.e. if you are paying £49, it will double until you plug your phone line.

This isn't conjecture by the way ... this is actually what happened until I cancelled my multiroom (because of course I couldnt plug it into a UK phone line

EsuriJohn Apr 27th 2011 6:05 am

Re: Sky in Spain
 

Originally Posted by Mitzyboy (Post 9330069)
We did the same when we moved here. The multiroom may well work, but shortly you get a letter from SKY at your UK address asking you to plug it in to the telephone line. If you dont do it, then they double your fee, i.e. if you are paying £49, it will double until you plug your phone line.

This isn't conjecture by the way ... this is actually what happened until I cancelled my multiroom (because of course I couldnt plug it into a UK for his multioom sub phone line

I think I have sussed his problem he has a box in UK for his mulitroom sub and has bought a box for use over here in Spain and then he brings his card from home and puts it in the box here. It must be acting like a freesat from Sky card and gives just the minimum channels and a message on the others to say that the card is not paired to the box in Spain.

Mitzyboy Apr 27th 2011 6:20 am

Re: Sky in Spain
 

Originally Posted by John & Kath (Post 9330078)
I think I have sussed his problem he has a box in UK for his mulitroom sub and has bought a box for use over here in Spain and then he brings his card from home and puts it in the box here. It must be acting like a freesat from Sky card and gives just the minimum channels and a message on the others to say that the card is not paired to the box in Spain.

Dont you get two cards with multi room?
This is the whole reason why SKY do this ... to stop people from using a box in two locations, or to rent it to the neiugbour at a knock down price :D

The Guy Apr 27th 2011 6:33 am

Re: Sky in Spain
 

Originally Posted by doroty (Post 9329862)
What I did is:I brought Sky box Thomson in Spain and the Multi room card,everything is fine,only the problem is I am not able to watch all channels which I am subscribed in UK,the screen show "wrong card for this sat.box".
In fact my subscription is more then a year I don't need phone line connection.As you mention is risky to call Sky from Spain..? Maybe I should try to swap the the viewing cards?


Wrong card for this set top box on Sky Sports or Sky Movies channels: these chanenls are only available to watch on the box that te card has been paired to or activated by Sky in. Idf you wawnt to watch these channesl then you must either use the cards "home" box, or contact sky and get them to repair the card to your new box.

wrong card for this box on ALL sky pay TV channels: the card hsa "gone to sleep", as it has been not getting a signal for about 4 weeks, so its "entitlements" have not updated. leave in a box for a few hours / days / weeks, and the channels will pop back in one by one,

phonelines: for new sky TV installations in the UK then you are contracted to have your box connected to the phone line for 12 months.
for multiroom contracts ALL boxes on the contract are contraced to be connected to the UK phone line..irrespective of if you have had the box for over 1 months...
some multiroom users have gotton away with it, but the general scenario is that after 3 months of not getting a callback from all the related cards and boxes, a letter is sent saying please ensure all boxes on the multiroom agreenemt are connected to the phone line.
If youu dont then your discounted £10 per month card wil be charged at the correct subscription rate. Worst case is they cut the card off.
hope this helps


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