missile

I am told that one must attend a Sanitas office with photo ID before any treatment will be authorised. Apparently there have been many assuming a.n.other's ID to get private health care they have not paid for.

bigglesworth

I don't know if it is "must" but we certainly did.

Dick Dasterdly

Nothing new.
It's been going on for years, I've seen it myself.

As long as the private clinics have enough valid vouchers signed by the holder on which they can make their big fat claims, many of them care not a toss if the insured and the patient are not one and the same.

missile

The scam may not be new, but the requirement to attend the Sanitas office with photo ID prior to authorisation of the treatment is.

Dick Dasterdly

Quite understandable, though they were a bit slow in shutting the stable door.

On the other hand is it reasonable to expect patients in need of rapid or emergency treatment to be unnecessarily delayed passing through red tape beforehand ?

Surely there must be a better way ?

SpanishAngel

When I was admitted to hospital at 3am I had to produce my Sanitas card and photograhic ID at the hospital. How could anyone in need of emergency care have to go to a Sanitas office first? Are they even open at 3am?

missile

Obviously I was talking about non emergency treatment. Anyone should receive treatment and normally in an emergency you would be taken to A&E at a state hospital.
When I received emergency treatment they sorted out the paperwork, much later.

SpanishAngel

Even for a simple out patient appointment her indoors just had to produce her Sanitas card and passport at the hospital. This was 2 weeks ago.