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Netflix problem

Netflix problem

Old Mar 21st 2020, 12:53 pm
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Default Netflix problem

Yesterday I had an email from Netflix (or was it?) to change my sign-on password.....today another email telling me that I need to change my actual email address!

Anyone else getting this nonsense?

Last edited by spainrico; Mar 21st 2020 at 1:01 pm.
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Old Mar 21st 2020, 1:11 pm
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Default Re: Netflix problem

Originally Posted by spainrico View Post
Yesterday I had an email from Netflix (or was it?) to change my sign-on password.....today another email telling me that I need to change my actual email address!

Anyone else getting this nonsense?
Nope, nada. All working except no 4k streams
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Old Mar 21st 2020, 2:00 pm
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Default Re: Netflix problem

I would ignore all such messages sound's like someone after your information to me.
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Old Mar 21st 2020, 2:02 pm
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Default Re: Netflix problem

Sounds lime an attempted scam to me, can't think of any legitimate need to change an email address.

Is your Netflix working?

BTW along with other providers Netflix have reduced the resolution of all streams to conserve bandwidth.

https://www.digitaltrends.com/home-t...uality-europe/
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Old Mar 21st 2020, 5:06 pm
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Default Re: Netflix problem

My netflix isn't working, it's OK on my computer, but I just get a blank screen when I hit the netflix button on my remote, and yes, I did get an email ablout my account, but just went onto the computer and re-logged in, no problems.
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Old Mar 21st 2020, 8:34 pm
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Default Re: Netflix problem

Originally Posted by spainrico View Post
Yesterday I had an email from Netflix (or was it?) to change my sign-on password.....today another email telling me that I need to change my actual email address!

Anyone else getting this nonsense?
I had a password change email this week. I was suspicious but the full header suggested it really did come from netflx.
I did change my password, not via the email link but going to the site as normal.

Haven't had the email change one though..
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Old Mar 22nd 2020, 8:18 am
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Default Re: Netflix problem

I did change my password but not my email. Everything working fine I think it was a scam. How despicable some people are Netflix is one of a few sources of comfort at the moment.
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Old Mar 23rd 2020, 3:26 pm
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Default Re: Netflix problem

Check the domain name of the sender. Most times it will be "off". Like it often won't be from "@netflix.com". I had a little slowness loading Netflix as well, this weekend. I know they're restricting HD streams to reduce strain.

OK, ignore me, I was just passing through, doing some site testing
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Old Mar 23rd 2020, 5:12 pm
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Default Re: Netflix problem

Originally Posted by IBJoel View Post
Check the domain name of the sender. Most times it will be "off". Like it often won't be from "@netflix.com". I had a little slowness loading Netflix as well, this weekend. I know they're restricting HD streams to reduce strain.

OK, ignore me, I was just passing through, doing some site testing
This doesn't work any more, the from address will be correct, however the link you click to login will go somewhere completely different.
With anything you are better reading the email, open your browser and clicking a bookmark or typing the address in yourself. Google the address if you are not sure but never click a link in an email.
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Old Mar 23rd 2020, 8:48 pm
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Default Re: Netflix problem

I'm OK now, my problem was with my TV not connecting to Netflix, so I used a new, just discovered method to get it working again. I turned thw power to the TV off for a couple on minutes, turned it back on, and now it's working.. so if any of you have computer problems can I suggest you try turning it off and then on again.
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Old Mar 26th 2020, 9:08 pm
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Default Re: Netflix problem

Netflix support gave me that solution over a year ago. It works for a lot of problems.
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Old Mar 26th 2020, 9:27 pm
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Default Re: Netflix problem

Originally Posted by mikelincs View Post
I'm OK now, my problem was with my TV not connecting to Netflix, so I used a new, just discovered method to get it working again. I turned thw power to the TV off for a couple on minutes, turned it back on, and now it's working.. so if any of you have computer problems can I suggest you try turning it off and then on again.
Where i come from its called an Engineers reset. When I go to a machine thats misbehaving its the first thing I do. Works like 60% of the time.

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