Help Mr E's blocked the SIM!!!!!!!!
#1
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We have a Spanish SIM card...it's with Movistar (can not open their web page for some reason)....
Have looked for the pamphlet the SIM card came with to help to unblock it but have "misplaced" it....
Does anyone know how to unblock it by any chance???????
:curse:
Probably will have to go down to the mobile shop with 2 tired toddlers and very limited Spanish....
So if anyone can help it would be much appreciated.
Many thanks,
mich xxx
Have looked for the pamphlet the SIM card came with to help to unblock it but have "misplaced" it....
![EEK!](https://britishexpats.com/forum/images/smilies/eek.gif)
Does anyone know how to unblock it by any chance???????
:curse:
Probably will have to go down to the mobile shop with 2 tired toddlers and very limited Spanish....
![Embarrassment](https://britishexpats.com/forum/images/smilies/redface.gif)
So if anyone can help it would be much appreciated.
Many thanks,
mich xxx
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#2
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We have a Spanish SIM card...it's with Movistar (can not open their web page for some reason)....
Have looked for the pamphlet the SIM card came with to help to unblock it but have "misplaced" it....
Does anyone know how to unblock it by any chance???????
:curse:
Probably will have to go down to the mobile shop with 2 tired toddlers and very limited Spanish....
So if anyone can help it would be much appreciated.
Many thanks,
mich xxx
Have looked for the pamphlet the SIM card came with to help to unblock it but have "misplaced" it....
![EEK!](https://britishexpats.com/forum/images/smilies/eek.gif)
Does anyone know how to unblock it by any chance???????
:curse:
Probably will have to go down to the mobile shop with 2 tired toddlers and very limited Spanish....
![Embarrassment](https://britishexpats.com/forum/images/smilies/redface.gif)
So if anyone can help it would be much appreciated.
Many thanks,
mich xxx
If not, call 1485 from landline (it's free) and ask for someone who speaks English.
Movistar website here
Martha
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#3
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You need your puk number. If you have that, you can unblock it.
If not, call 1485 from landline (it's free) and ask for someone who speaks English.
Movistar website here
Martha
If not, call 1485 from landline (it's free) and ask for someone who speaks English.
Movistar website here
Martha
![Embarrassment](https://britishexpats.com/forum/images/smilies/redface.gif)
Will give that 1485 no a ring...
Thanks again x
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#4
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Hi Mrs E
Have just looked in the pamphlet that came with my Movistar mobile.
This is a (very!) rough translation of what I think it says!!
The PUK (unblocking code)
The PUK code will be very useful to you when you need to unblock your card (if you have incorrectly entered your PIN 3 times). This 8 digit code can be found on the back of the SIM card, behind (under?) a silver band. To unblock your card, type in:
* * 0 5 * PUK * PIN Nuevo * PIN Nuevo # or follow the instructions that appear on the screen of your mobile.
Mrs E Where it says Pin Nuevo, I'm not sure whether they mean to type in a new 4 digit PIN, or literally to type the words PIN Nuevo!?
I'm not very technical, but I am a bit literal!!
Anyway, then it says,
If while introducing the unblocking code (PUK) you make TWO mistakes, your card will remain permanently blocked. As a result of this, you must keep this unblocking code in a safe place.
I don't know if this is any help to you at all??
Best of luck, and let me know how you get on.
All good wishes,
Sam x
![Smile](https://britishexpats.com/forum/images/smilies/smile.gif)
Have just looked in the pamphlet that came with my Movistar mobile.
This is a (very!) rough translation of what I think it says!!
The PUK (unblocking code)
The PUK code will be very useful to you when you need to unblock your card (if you have incorrectly entered your PIN 3 times). This 8 digit code can be found on the back of the SIM card, behind (under?) a silver band. To unblock your card, type in:
* * 0 5 * PUK * PIN Nuevo * PIN Nuevo # or follow the instructions that appear on the screen of your mobile.
Mrs E Where it says Pin Nuevo, I'm not sure whether they mean to type in a new 4 digit PIN, or literally to type the words PIN Nuevo!?
![Unsure](https://britishexpats.com/forum/images/smilies/unsure.gif)
I'm not very technical, but I am a bit literal!!
![Big Grin](https://britishexpats.com/forum/images/smilies/biggrin.gif)
Anyway, then it says,
If while introducing the unblocking code (PUK) you make TWO mistakes, your card will remain permanently blocked. As a result of this, you must keep this unblocking code in a safe place.
I don't know if this is any help to you at all??
Best of luck, and let me know how you get on.
All good wishes,
Sam x
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#5
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Hi Mrs E
Have just looked in the pamphlet that came with my Movistar mobile.
This is a (very!) rough translation of what I think it says!!
The PUK (unblocking code)
The PUK code will be very useful to you when you need to unblock your card (if you have incorrectly entered your PIN 3 times). This 8 digit code can be found on the back of the SIM card, behind (under?) a silver band. To unblock your card, type in:
* * 0 5 * PUK * PIN Nuevo * PIN Nuevo # or follow the instructions that appear on the screen of your mobile.
Mrs E Where it says Pin Nuevo, I'm not sure whether they mean to type in a new 4 digit PIN, or literally to type the words PIN Nuevo!?
I'm not very technical, but I am a bit literal!!
Anyway, then it says,
If while introducing the unblocking code (PUK) you make TWO mistakes, your card will remain permanently blocked. As a result of this, you must keep this unblocking code in a safe place.
I don't know if this is any help to you at all??
Best of luck, and let me know how you get on.
All good wishes,
Sam x
![Smile](https://britishexpats.com/forum/images/smilies/smile.gif)
Have just looked in the pamphlet that came with my Movistar mobile.
This is a (very!) rough translation of what I think it says!!
The PUK (unblocking code)
The PUK code will be very useful to you when you need to unblock your card (if you have incorrectly entered your PIN 3 times). This 8 digit code can be found on the back of the SIM card, behind (under?) a silver band. To unblock your card, type in:
* * 0 5 * PUK * PIN Nuevo * PIN Nuevo # or follow the instructions that appear on the screen of your mobile.
Mrs E Where it says Pin Nuevo, I'm not sure whether they mean to type in a new 4 digit PIN, or literally to type the words PIN Nuevo!?
![Unsure](https://britishexpats.com/forum/images/smilies/unsure.gif)
I'm not very technical, but I am a bit literal!!
![Big Grin](https://britishexpats.com/forum/images/smilies/biggrin.gif)
Anyway, then it says,
If while introducing the unblocking code (PUK) you make TWO mistakes, your card will remain permanently blocked. As a result of this, you must keep this unblocking code in a safe place.
I don't know if this is any help to you at all??
Best of luck, and let me know how you get on.
All good wishes,
Sam x
Thanks ever so much you are a star...the number on the sim card is in silver but is 12 digits long with one more at the end
![EEK!](https://britishexpats.com/forum/images/smilies/eek.gif)
Well I'll give it a go and let you know
Thanks again
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Mich xx
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#6
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* * 0 5 * PUK * PIN Nuevo * PIN Nuevo # or follow the instructions that appear on the screen of your mobile.
Hi Brisca,
Sorry to be a pain but it won't let me type anything....it keeps saying Emergency Calls only.....
I've now got the PUK no. from 1485.....
I'm having problems
Is it : star star 05 star 12345678 (PUK) star "1234" (new code) star "1234" (new code) hash
?
Hi Brisca,
Sorry to be a pain but it won't let me type anything....it keeps saying Emergency Calls only.....
I've now got the PUK no. from 1485.....
I'm having problems
![OhMy](https://britishexpats.com/forum/images/smilies/ohmy.gif)
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Is it : star star 05 star 12345678 (PUK) star "1234" (new code) star "1234" (new code) hash
?
Last edited by Mrs eddie; Mar 21st 2007 at 3:47 am.
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#7
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Hiya Mich,
It says:
star star 0 5 star PUK star new PIN star new PIN hash
You are a very brave woman!!
It says:
star star 0 5 star PUK star new PIN star new PIN hash
You are a very brave woman!!
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#8
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Doh! Silly me!
Just realised that's exactly the same as what you were checking with me
Hope it works.
Sam xx
![Unsure](https://britishexpats.com/forum/images/smilies/unsure.gif)
Just realised that's exactly the same as what you were checking with me
![Embarrassment](https://britishexpats.com/forum/images/smilies/redface.gif)
Hope it works.
Sam xx
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#9
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Any luck yet, Mich??
Or have you given up in desperation!?
Hope all is OK,
Sam x
Or have you given up in desperation!?
![Wink](https://britishexpats.com/forum/images/smilies/wink.gif)
Hope all is OK,
Sam x
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#11
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Can I hijack the thread? What number do I put in to find my balance please?
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#12
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* (star) 133 # (hash)
Beware! you can only do this for free ONCE a day.
After that, I think it's 15 cents each time.
Sam
Beware! you can only do this for free ONCE a day.
After that, I think it's 15 cents each time.
Sam
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#13
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No luck....can't get it to stop saying "emergency calls only"....wont let me type anything...
Aaaaaarrrrgh....gave up for a while as doing kids tea, but will try and try again....
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Kee you posted !!
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