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Help Mr E's blocked the SIM!!!!!!!!

Help Mr E's blocked the SIM!!!!!!!!

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Old Mar 21st 2007, 2:54 pm
  #1  
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Default Help Mr E's blocked the SIM!!!!!!!!

We have a Spanish SIM card...it's with Movistar (can not open their web page for some reason)....

Have looked for the pamphlet the SIM card came with to help to unblock it but have "misplaced" it....

Does anyone know how to unblock it by any chance???????

:curse:

Probably will have to go down to the mobile shop with 2 tired toddlers and very limited Spanish....

So if anyone can help it would be much appreciated.

Many thanks,

mich xxx
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Old Mar 21st 2007, 3:08 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Originally Posted by Mrs eddie
We have a Spanish SIM card...it's with Movistar (can not open their web page for some reason)....

Have looked for the pamphlet the SIM card came with to help to unblock it but have "misplaced" it....

Does anyone know how to unblock it by any chance???????

:curse:

Probably will have to go down to the mobile shop with 2 tired toddlers and very limited Spanish....

So if anyone can help it would be much appreciated.

Many thanks,

mich xxx
You need your puk number. If you have that, you can unblock it.

If not, call 1485 from landline (it's free) and ask for someone who speaks English.

Movistar website here

Martha
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Old Mar 21st 2007, 3:10 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Originally Posted by MnM
You need your puk number. If you have that, you can unblock it.

If not, call 1485 from landline (it's free) and ask for someone who speaks English.

Movistar website here

Martha
You star....thanks alot ...the puk no. was with the other info which is "misplaced"...or put somewhere REALLY safe....

Will give that 1485 no a ring...

Thanks again x
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Old Mar 21st 2007, 3:14 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Hi Mrs E

Have just looked in the pamphlet that came with my Movistar mobile.
This is a (very!) rough translation of what I think it says!!

The PUK (unblocking code)
The PUK code will be very useful to you when you need to unblock your card (if you have incorrectly entered your PIN 3 times). This 8 digit code can be found on the back of the SIM card, behind (under?) a silver band. To unblock your card, type in:

* * 0 5 * PUK * PIN Nuevo * PIN Nuevo # or follow the instructions that appear on the screen of your mobile.

Mrs E Where it says Pin Nuevo, I'm not sure whether they mean to type in a new 4 digit PIN, or literally to type the words PIN Nuevo!?
I'm not very technical, but I am a bit literal!!


Anyway, then it says,

If while introducing the unblocking code (PUK) you make TWO mistakes, your card will remain permanently blocked. As a result of this, you must keep this unblocking code in a safe place.

I don't know if this is any help to you at all??

Best of luck, and let me know how you get on.
All good wishes,
Sam x
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Old Mar 21st 2007, 3:24 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Originally Posted by brisca
Hi Mrs E

Have just looked in the pamphlet that came with my Movistar mobile.
This is a (very!) rough translation of what I think it says!!

The PUK (unblocking code)
The PUK code will be very useful to you when you need to unblock your card (if you have incorrectly entered your PIN 3 times). This 8 digit code can be found on the back of the SIM card, behind (under?) a silver band. To unblock your card, type in:

* * 0 5 * PUK * PIN Nuevo * PIN Nuevo # or follow the instructions that appear on the screen of your mobile.

Mrs E Where it says Pin Nuevo, I'm not sure whether they mean to type in a new 4 digit PIN, or literally to type the words PIN Nuevo!?
I'm not very technical, but I am a bit literal!!


Anyway, then it says,

If while introducing the unblocking code (PUK) you make TWO mistakes, your card will remain permanently blocked. As a result of this, you must keep this unblocking code in a safe place.

I don't know if this is any help to you at all??

Best of luck, and let me know how you get on.
All good wishes,
Sam x

Thanks ever so much you are a star...the number on the sim card is in silver but is 12 digits long with one more at the end

Well I'll give it a go and let you know

Thanks again

Mich xx
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Old Mar 21st 2007, 3:44 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

* * 0 5 * PUK * PIN Nuevo * PIN Nuevo # or follow the instructions that appear on the screen of your mobile.



Hi Brisca,

Sorry to be a pain but it won't let me type anything....it keeps saying Emergency Calls only.....

I've now got the PUK no. from 1485.....

I'm having problems

Is it : star star 05 star 12345678 (PUK) star "1234" (new code) star "1234" (new code) hash

?

Last edited by Mrs eddie; Mar 21st 2007 at 3:47 pm.
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Old Mar 21st 2007, 3:49 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Hiya Mich,

It says:

star star 0 5 star PUK star new PIN star new PIN hash

You are a very brave woman!!
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Old Mar 21st 2007, 3:51 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Doh! Silly me!

Just realised that's exactly the same as what you were checking with me

Hope it works.

Sam xx
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Old Mar 21st 2007, 5:14 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Any luck yet, Mich??

Or have you given up in desperation!?

Hope all is OK,
Sam x
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Old Mar 21st 2007, 5:26 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Originally Posted by brisca
Any luck yet, Mich??

Or have you given up in desperation!?

Hope all is OK,
Sam x
Phone her up ;-)
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Old Mar 21st 2007, 5:30 pm
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Red face Re: Help Mr E's blocked the SIM!!!!!!!!

Can I hijack the thread? What number do I put in to find my balance please?
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Old Mar 21st 2007, 5:33 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

* (star) 133 # (hash)

Beware! you can only do this for free ONCE a day.
After that, I think it's 15 cents each time.

Sam
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Old Mar 21st 2007, 5:34 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Originally Posted by brisca
Any luck yet, Mich??

Or have you given up in desperation!?

Hope all is OK,
Sam x

No luck....can't get it to stop saying "emergency calls only"....wont let me type anything...

Aaaaaarrrrgh....gave up for a while as doing kids tea, but will try and try again....

Kee you posted !!
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Old Mar 21st 2007, 5:40 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Originally Posted by SueG
Can I hijack the thread? What number do I put in to find my balance please?
Or 333
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Old Mar 21st 2007, 5:41 pm
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Default Re: Help Mr E's blocked the SIM!!!!!!!!

Thank you both!
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