Got 'mugged' in Santander. . . . .
#1
Thread Starter
Forum Regular



Joined: Oct 2019
Posts: 167











. . . . .whilst driving to my home in Portugal. The 'muggers' were the local customs guys and insisted that I add the cost of my Brittany Ferries to the total cost of my van items. This was, frankly an illegal way of extorting more money out of unsuspecting travellers. I have several witnesses that this actually happened.
I gather that there have been many threads warning folk about this, however my questions relate to the legal profession within Spain.
I have written to the customs email and they've fobbed me off with 'we spoke to the team, and this didn't happen', case closed.
My question is how to move forward. Is it straightforward and (rel) cheap to take someone to court in Spain (is there a small claims court equivalent?). How about the cost of legal advice.
Or is my best bet for some result is to use the official complaints procedure at the Port customs?
Not being a Spanish resident, I'm hoping that you guys can give me some steer here?
Thanks guys!
Jules
I gather that there have been many threads warning folk about this, however my questions relate to the legal profession within Spain.
I have written to the customs email and they've fobbed me off with 'we spoke to the team, and this didn't happen', case closed.
My question is how to move forward. Is it straightforward and (rel) cheap to take someone to court in Spain (is there a small claims court equivalent?). How about the cost of legal advice.
Or is my best bet for some result is to use the official complaints procedure at the Port customs?
Not being a Spanish resident, I'm hoping that you guys can give me some steer here?
Thanks guys!
Jules
#2
BE Forum Addict






Joined: Jul 2012
Posts: 1,256
From: Xirles Tiny village near Polop











. . . . .whilst driving to my home in Portugal. The 'muggers' were the local customs guys and insisted that I add the cost of my Brittany Ferries to the total cost of my van items. This was, frankly an illegal way of extorting more money out of unsuspecting travellers. I have several witnesses that this actually happened.
I gather that there have been many threads warning folk about this, however my questions relate to the legal profession within Spain.
I have written to the customs email and they've fobbed me off with 'we spoke to the team, and this didn't happen', case closed.
My question is how to move forward. Is it straightforward and (rel) cheap to take someone to court in Spain (is there a small claims court equivalent?). How about the cost of legal advice.
Or is my best bet for some result is to use the official complaints procedure at the Port customs?
Not being a Spanish resident, I'm hoping that you guys can give me some steer here?
Thanks guys!
Jules
I gather that there have been many threads warning folk about this, however my questions relate to the legal profession within Spain.
I have written to the customs email and they've fobbed me off with 'we spoke to the team, and this didn't happen', case closed.
My question is how to move forward. Is it straightforward and (rel) cheap to take someone to court in Spain (is there a small claims court equivalent?). How about the cost of legal advice.
Or is my best bet for some result is to use the official complaints procedure at the Port customs?
Not being a Spanish resident, I'm hoping that you guys can give me some steer here?
Thanks guys!
Jules
If so then you might be able to claim some back as long as you were moving your own goods and are becoming a resident.
BUT adding the cost of transport is legal.
I've been charged both import and IVA on car parts ordered from the UK and so have many others.
It's explained here (I have no connection with the website) it was the first one of many confirming what I put.
​​​​​​https://spainbox.com/mailboxes/duty-...european-union
#3
. . . . .whilst driving to my home in Portugal. The 'muggers' were the local customs guys and insisted that I add the cost of my Brittany Ferries to the total cost of my van items. This was, frankly an illegal way of extorting more money out of unsuspecting travellers. I have several witnesses that this actually happened.
I gather that there have been many threads warning folk about this, however my questions relate to the legal profession within Spain.
I have written to the customs email and they've fobbed me off with 'we spoke to the team, and this didn't happen', case closed.
My question is how to move forward. Is it straightforward and (rel) cheap to take someone to court in Spain (is there a small claims court equivalent?). How about the cost of legal advice.
Or is my best bet for some result is to use the official complaints procedure at the Port customs?
Not being a Spanish resident, I'm hoping that you guys can give me some steer here?
Thanks guys!
Jules
I gather that there have been many threads warning folk about this, however my questions relate to the legal profession within Spain.
I have written to the customs email and they've fobbed me off with 'we spoke to the team, and this didn't happen', case closed.
My question is how to move forward. Is it straightforward and (rel) cheap to take someone to court in Spain (is there a small claims court equivalent?). How about the cost of legal advice.
Or is my best bet for some result is to use the official complaints procedure at the Port customs?
Not being a Spanish resident, I'm hoping that you guys can give me some steer here?
Thanks guys!
Jules
#4
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Joined: Jan 2017
Posts: 1,171
From: Dubai UK Spain











As has been mentioned above shipping and insurance costs on top of the goods themselves form part of the calculation for VAT and/or import duty in both Spain and Portugal.
#5
A new or returning resident coming from outside the EU would have to obtain the relevant paperwork, including a certificate from the embassy, prior to shipping their personal effects, in order to avoid the duties. But that would be a one-off bulk shipment / load as opposed to frequent border crossings with dribs and drabs.
#6
Thread Starter
Forum Regular



Joined: Oct 2019
Posts: 167











Thanks all for the very useful - it sounds like its not going to be worth the candle to go down the legal route.
I'll see what an official complaint might bring (hollow laugh)
Thanks again guys - really helpful. Good to see the Spanish forum is as friendly as the Portuguese one!
Jules
I'll see what an official complaint might bring (hollow laugh)
Thanks again guys - really helpful. Good to see the Spanish forum is as friendly as the Portuguese one!
Jules




