Endesa
Aug 13th 2010, 9:49 pm
#31
BE Enthusiast
Joined: May 2009
Location: up the mountains,with the goats.,los filabres,almeria,spain.
Posts: 368
Re: Endesa
"I'm a little old lady", we don't live here,just on holiday" and the ultimatum "my white wolf is uncontrollable,please come in". seems to work so far. seriously though, they will get us one of these days but I am putting up a valiant real-guard action. I would pay these monies,with a bit of bad grace admittedly,if I didn't have the thought in the back of my mind that they are taking the ----. And as I have served in submarines,I don't take to that lightly.
Aug 14th 2010, 12:19 am
#32
BE Forum Addict
Joined: Nov 2003
Location: Cartama, Malaga
Posts: 1,168
Re: Endesa
a new contract requires a new bollatin.
a new name requires a new contract.
an upgrade requires a new contract.
to get a new contract the house has to be "up to spec", including moving the metre box to the outside. whatever the cost.
seriously. its not rocket science.
a new name requires a new contract.
an upgrade requires a new contract.
to get a new contract the house has to be "up to spec", including moving the metre box to the outside. whatever the cost.
seriously. its not rocket science.
Aug 14th 2010, 6:57 am
#33
Joined: Jun 2006
Location: Granada Costa
Posts: 10,904
Re: Endesa
My boletin is 7 years old. I upgraded the contract twice with no new boletin required.
I had to take out a new contract with Endesa as all contracts over 10kw have to move to the Free Market - no new boletin was required.
I subsequently took out a new contract moving from Endesa to Iberdrola and no boletin was required.
I have an outside box but it is not the latest type but I have not had to change it.
Aug 14th 2010, 11:33 am
#34
Retired and loving it!
Joined: Sep 2007
Location: Ontinyent - Valencia region (campo)
Posts: 5,160
Re: Endesa
I don't think it's quite that simple.
My boletin is 7 years old. I upgraded the contract twice with no new boletin required.
I had to take out a new contract with Endesa as all contracts over 10kw have to move to the Free Market - no new boletin was required.
I subsequently took out a new contract moving from Endesa to Iberdrola and no boletin was required.
I have an outside box but it is not the latest type but I have not had to change it.
My boletin is 7 years old. I upgraded the contract twice with no new boletin required.
I had to take out a new contract with Endesa as all contracts over 10kw have to move to the Free Market - no new boletin was required.
I subsequently took out a new contract moving from Endesa to Iberdrola and no boletin was required.
I have an outside box but it is not the latest type but I have not had to change it.
And, to make it worse, if the previous boletin was in the previous owners name, then it is useless and you have to start again! I'm also told that boletins have a shelf-life - not sure how long but I bet it's not very long.
Aug 14th 2010, 11:59 am
#35
Joined: Jun 2006
Location: Granada Costa
Posts: 10,904
Re: Endesa
I think the reason may have been that my original boletin was for 15kw upgradeable to 25kw even though the original contract, for some reason best known to Endesa, was contracted at 4.93kw.
It may be that in the cases that have required new boletins for an upgrade or new contract was because the original boletin was for a lower figure than the new potencia required.
My point was really that, as I said, it's not that simple as there may be other factors to take into account.
Aug 14th 2010, 12:09 pm
#36
Retired and loving it!
Joined: Sep 2007
Location: Ontinyent - Valencia region (campo)
Posts: 5,160
Re: Endesa
I doubt that I was lucky - the scrawny old bag in the office was being as difficult as possible - and with Endesa it doesn't get much worse than that!.
I think the reason may have been that my original boletin was for 15kw upgradeable to 25kw even though the original contract, for some reason best known to Endesa, was contracted at 4.93kw.
It may be that in the cases that have required new boletins for an upgrade or new contract was because the original boletin was for a lower figure than the new potencia required.
My point was really that, as I said, it's not that simple as there may be other factors to take into account.
I think the reason may have been that my original boletin was for 15kw upgradeable to 25kw even though the original contract, for some reason best known to Endesa, was contracted at 4.93kw.
It may be that in the cases that have required new boletins for an upgrade or new contract was because the original boletin was for a lower figure than the new potencia required.
My point was really that, as I said, it's not that simple as there may be other factors to take into account.
It may be that when potencia changes then you need a new bolletin but in my case(s) it was simply a new contract with exactly the same potencia.
In fact, just thinking about it, when I upgraded our casita to a higher potencia (new ICP etc.) we weren't asked for a bolletin.
Aug 14th 2010, 3:28 pm
#37
Forum Regular
Joined: Feb 2006
Posts: 145
Re: Endesa
I know what you mean about "scrawny old bags" - we don't even get that now. They've closed ALL customer facing offices in this area and it must all be done in writing or by fax
It may be that when potencia changes then you need a new bolletin but in my case(s) it was simply a new contract with exactly the same potencia.
In fact, just thinking about it, when I upgraded our casita to a higher potencia (new ICP etc.) we weren't asked for a bolletin.
It may be that when potencia changes then you need a new bolletin but in my case(s) it was simply a new contract with exactly the same potencia.
In fact, just thinking about it, when I upgraded our casita to a higher potencia (new ICP etc.) we weren't asked for a bolletin.
Since I also live in Valencia any pointers on how you got an upgrade so easily would be much appreciated.
Last edited by LittleWeed; Aug 14th 2010 at 4:23 pm.
Aug 14th 2010, 8:28 pm
#39
Banned
Joined: Dec 2006
Location: Living in a good place
Posts: 8,824
Re: Endesa
According to Endesa website any changes need a new boletin if over 4 years old from the last one!
Aug 14th 2010, 9:22 pm
#41
Joined: Jun 2006
Location: Granada Costa
Posts: 10,904
Re: Endesa
So why didn't I need one?
It just proves that they make up the rules as they go along.
My advice is change over to a decent supplier and tell Endesa to get lost.
I used to think Telefonica were the biggest bunch of w**kers in Spain - now I know it's Endesa!
It just proves that they make up the rules as they go along.
My advice is change over to a decent supplier and tell Endesa to get lost.
I used to think Telefonica were the biggest bunch of w**kers in Spain - now I know it's Endesa!
Aug 15th 2010, 6:48 am
#42
Retired and loving it!
Joined: Sep 2007
Location: Ontinyent - Valencia region (campo)
Posts: 5,160
Re: Endesa
To the other posters; I think it is purely the luck of the draw. As I say, for our flats, we have always had to have up-to-date bolletins, etc. etc. in order to change the contract.
With one old property we own, because it will need 'rebuilding', we have left the electric in the previous owners name and simply changed bank account details. By doing this we have not needed a bolletin.
Aug 15th 2010, 8:06 am
#43
BE Forum Addict
Joined: Nov 2003
Location: Cartama, Malaga
Posts: 1,168
Re: Endesa
ditto, thats what we´ve always been told / informed people of.
then we get the "ohhh, im not doing that, my spanish neibour didnt have to..."
what they dont get is the electric is in the name of the owners great great grandfathers dog..
then we get the "ohhh, im not doing that, my spanish neibour didnt have to..."
what they dont get is the electric is in the name of the owners great great grandfathers dog..
Aug 19th 2010, 9:43 am
#44
Forum Regular
Joined: Mar 2008
Posts: 174
Re: Endesa
I have to assume that either you have misread the letter or Endesa have made a mistake - they would never fit a 15amp ICP if you were contacted for 9.85kw.
If you are contracted for 9.85kw then Endesa would fit a 40 amp ICP as a matter of course. If they fitted anything less you would be unable to draw the power that you are contracted for and paying for.
There is a monthly standing charge of approx €2 for each KW of contracted potencia so you should already be paying about €20 a month. You should check your latest bill to see if this is the case.
It would be almost impossible for the ICP to trip in your absence as you could not be drawing that much power if you were not there. There is always a risk of the normal earth trip tripping while you are away anyway and that would spoil your freezer. There is not much you can do about that apart from fit a re-arming earth trip.
The reason Endesa are insisting on everyone having an ICP is that without it, there is nothing to stop you drawing more power than you are paying for (in the monthly charge).
If you are contracted for 9.85kw then Endesa would fit a 40 amp ICP as a matter of course. If they fitted anything less you would be unable to draw the power that you are contracted for and paying for.
There is a monthly standing charge of approx €2 for each KW of contracted potencia so you should already be paying about €20 a month. You should check your latest bill to see if this is the case.
It would be almost impossible for the ICP to trip in your absence as you could not be drawing that much power if you were not there. There is always a risk of the normal earth trip tripping while you are away anyway and that would spoil your freezer. There is not much you can do about that apart from fit a re-arming earth trip.
The reason Endesa are insisting on everyone having an ICP is that without it, there is nothing to stop you drawing more power than you are paying for (in the monthly charge).
Aug 19th 2010, 4:02 pm
#45
Joined: Jun 2006
Location: Granada Costa
Posts: 10,904
Re: Endesa
I am intrigued by the "re-arming earth trip" you mention. This trip problem is the bane of our lives so any possible solution is worth investigating. Obviously, from it's name, I understand the principle involved and it sounds perfect for us. So where do you get one, what does it cost and what's the Spanish name ? Any info would be appreciated greatly. Thanks.