Originally Posted by bfg69bug (Post 8775861)

a new contract requires a new bollatin.

a new name requires a new contract.

an upgrade requires a new contract.

to get a new contract the house has to be "up to spec", including moving the metre box to the outside. whatever the cost.

seriously. its not rocket science.

Originally Posted by Fred James (Post 8776285)

I don't think it's quite that simple.

My boletin is 7 years old. I upgraded the contract twice with no new boletin required.

I had to take out a new contract with Endesa as all contracts over 10kw have to move to the Free Market - no new boletin was required.

I subsequently took out a new contract moving from Endesa to Iberdrola and no boletin was required.

I have an outside box but it is not the latest type but I have not had to change it.

Originally Posted by snikpoh (Post 8776630)

Fred, I just think you've been lucky. 'round here they require a new boletin to get a new contract.

Originally Posted by Fred James (Post 8776657)

I doubt that I was lucky - the scrawny old bag in the office was being as difficult as possible - and with Endesa it doesn't get much worse than that!.

I think the reason may have been that my original boletin was for 15kw upgradeable to 25kw even though the original contract, for some reason best known to Endesa, was contracted at 4.93kw.

It may be that in the cases that have required new boletins for an upgrade or new contract was because the original boletin was for a lower figure than the new potencia required.

My point was really that, as I said, it's not that simple as there may be other factors to take into account.

Originally Posted by snikpoh (Post 8776677)

I know what you mean about "scrawny old bags" - we don't even get that now. They've closed ALL customer facing offices in this area and it must all be done in writing or by fax:(

It may be that when potencia changes then you need a new bolletin but in my case(s) it was simply a new contract with exactly the same potencia.

In fact, just thinking about it, when I upgraded our casita to a higher potencia (new ICP etc.) we weren't asked for a bolletin.

Originally Posted by LittleWeed (Post 8776908)

According to the electrician, name change means a new contract which means a bolletin which in turn means obtaining a Licence of Second Occupation etc ... :confused:

Originally Posted by jackytoo (Post 8777389)

According to Endesa website any changes need a new boletin if over 4 years old from the last one!

Originally Posted by Fred James (Post 8777464)

So why didn't I need one?

It just proves that they make up the rules as they go along.

My advice is change over to a decent supplier and tell Endesa to get lost.

I used to think Telefonica were the biggest bunch of w**kers in Spain - now I know it's Endesa!

Originally Posted by bobd22 (Post 8777406)

that is how i understood it

Originally Posted by Fred James (Post 8768566)

I have to assume that either you have misread the letter or Endesa have made a mistake - they would never fit a 15amp ICP if you were contacted for 9.85kw.

If you are contracted for 9.85kw then Endesa would fit a 40 amp ICP as a matter of course. If they fitted anything less you would be unable to draw the power that you are contracted for and paying for.

There is a monthly standing charge of approx €2 for each KW of contracted potencia so you should already be paying about €20 a month. You should check your latest bill to see if this is the case.

It would be almost impossible for the ICP to trip in your absence as you could not be drawing that much power if you were not there. There is always a risk of the normal earth trip tripping while you are away anyway and that would spoil your freezer. There is not much you can do about that apart from fit a re-arming earth trip.

The reason Endesa are insisting on everyone having an ICP is that without it, there is nothing to stop you drawing more power than you are paying for (in the monthly charge).

Originally Posted by Loco Pedro (Post 8787487)

I am intrigued by the "re-arming earth trip" you mention. This trip problem is the bane of our lives so any possible solution is worth investigating. Obviously, from it's name, I understand the principle involved and it sounds perfect for us. So where do you get one, what does it cost and what's the Spanish name ? Any info would be appreciated greatly. Thanks.