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-   -   Endesa (https://britishexpats.com/forum/spain-75/endesa-680636/)

Fred James Aug 14th 2010 9:22 am

Re: Endesa
 
So why didn't I need one?

It just proves that they make up the rules as they go along.

My advice is change over to a decent supplier and tell Endesa to get lost.

I used to think Telefonica were the biggest bunch of w**kers in Spain - now I know it's Endesa!

snikpoh Aug 14th 2010 6:48 pm

Re: Endesa
 

Originally Posted by Fred James (Post 8777464)
So why didn't I need one?

It just proves that they make up the rules as they go along.

My advice is change over to a decent supplier and tell Endesa to get lost.

I used to think Telefonica were the biggest bunch of w**kers in Spain - now I know it's Endesa!

I personally think Iberdrola should be top of this list:thumbdown:

To the other posters; I think it is purely the luck of the draw. As I say, for our flats, we have always had to have up-to-date bolletins, etc. etc. in order to change the contract.

With one old property we own, because it will need 'rebuilding', we have left the electric in the previous owners name and simply changed bank account details. By doing this we have not needed a bolletin.

bfg69bug Aug 14th 2010 8:06 pm

Re: Endesa
 

Originally Posted by bobd22 (Post 8777406)
that is how i understood it

ditto, thats what we´ve always been told / informed people of.

then we get the "ohhh, im not doing that, my spanish neibour didnt have to..."

what they dont get is the electric is in the name of the owners great great grandfathers dog.. :rofl::rofl:

Loco Pedro Aug 18th 2010 9:43 pm

Re: Endesa
 

Originally Posted by Fred James (Post 8768566)
I have to assume that either you have misread the letter or Endesa have made a mistake - they would never fit a 15amp ICP if you were contacted for 9.85kw.

If you are contracted for 9.85kw then Endesa would fit a 40 amp ICP as a matter of course. If they fitted anything less you would be unable to draw the power that you are contracted for and paying for.

There is a monthly standing charge of approx €2 for each KW of contracted potencia so you should already be paying about €20 a month. You should check your latest bill to see if this is the case.

It would be almost impossible for the ICP to trip in your absence as you could not be drawing that much power if you were not there. There is always a risk of the normal earth trip tripping while you are away anyway and that would spoil your freezer. There is not much you can do about that apart from fit a re-arming earth trip.

The reason Endesa are insisting on everyone having an ICP is that without it, there is nothing to stop you drawing more power than you are paying for (in the monthly charge).

I am intrigued by the "re-arming earth trip" you mention. This trip problem is the bane of our lives so any possible solution is worth investigating. Obviously, from it's name, I understand the principle involved and it sounds perfect for us. So where do you get one, what does it cost and what's the Spanish name ? Any info would be appreciated greatly. Thanks.

Fred James Aug 19th 2010 4:02 am

Re: Endesa
 

Originally Posted by Loco Pedro (Post 8787487)
I am intrigued by the "re-arming earth trip" you mention. This trip problem is the bane of our lives so any possible solution is worth investigating. Obviously, from it's name, I understand the principle involved and it sounds perfect for us. So where do you get one, what does it cost and what's the Spanish name ? Any info would be appreciated greatly. Thanks.

Have a look at this thread on another forum. http://goo.gl/xDjq

Loco Pedro Aug 19th 2010 4:42 am

Re: Endesa
 

Originally Posted by Fred James (Post 8788185)
Have a look at this thread on another forum. http://goo.gl/xDjq


Thanks Fred.

EsuriJohn Aug 19th 2010 5:02 am

Re: Endesa
 

Originally Posted by Fred James (Post 8776285)
I don't think it's quite that simple.

My boletin is 7 years old. I upgraded the contract twice with no new boletin required.

I had to take out a new contract with Endesa as all contracts over 10kw have to move to the Free Market - no new boletin was required.

I subsequently took out a new contract moving from Endesa to Iberdrola and no boletin was required.

I have an outside box but it is not the latest type but I have not had to change it.

My installation is OK but I have high costs. At the Endesa shop I made the move to the Free market rates but this took 6 months to achieve and am still with Endesa but at 6-10% less than before. I have high useage 7 invertor aircon units, electric oven and induction hob and a heavy pool pump.

I have seen before that Iberdola offer better rates but how much better than the free market Endessa ones. We are on a "white" meter.

If it is financially worth another change how do I do it and how long does it take?

Fredbargate Sep 5th 2010 4:35 am

Re: Endesa
 

Originally Posted by Fred James (Post 8771380)
I have heard about the plans for everyone to eventually have a new type of meter but have not seen any details of them.

As you say, if they have a built in ICP then it would have to be self resetting.

It will probably takes years to change them all over, especially as I understand that the power companies will have to foot the bill.

OK the question is does anyone know how to check the potencia on this that I believe is one of the new meters, I know what the contract says but it is the actual potencia as set on the meter that I am interested in


http://i148.photobucket.com/albums/s...P9050006-1.jpg

michaleen oge Sep 5th 2010 5:24 am

Re: Endesa
 
just had a quick look at my new box and it is similar to the one above. the only thing I would take exception to is the statement that the power companies will foot the bill for renewals. Mine cost near 800 odd euros. And Endesa are going round the village,knocking on English-owned casas,telling the owners that they need to have the boxes renewed.
Two of my friends have told me that they tell the knockers that they are on holiday and don't own the casa. Another one just shakes his head at them. I have heard before that the knockers are a private company. may be so,but I dealt with Sevilla Endesa direct and it still cost. Just a heads-up.

Fredbargate Sep 5th 2010 5:51 am

Re: Endesa
 

Originally Posted by michaleen oge (Post 8827944)
just had a quick look at my new box and it is similar to the one above. the only thing I would take exception to is the statement that the power companies will foot the bill for renewals. Mine cost near 800 odd euros.


This was free :thumbup:

michaleen oge Sep 5th 2010 7:19 am

Re: Endesa
 

Originally Posted by Fredbargate (Post 8827988)
This was free :thumbup:

you obviously have a kind face,could you please take a photo of it and forward it to me so I can make a mask and get away with such charges.
Galasa also charged me near 900 euros for a new box(never told me why they had taken the old one away)and new sewage pipes out onto the street...
Just because you think they all have it in for you doesn't mean that they are but it seems like it most times....boo hoo.....I am still here but only just...:(

Fred James Sep 5th 2010 8:12 am

Re: Endesa
 
Did your new meter go into an existing meter box or did it have to be modified to allow it to be installed?

Did they require any wiring modifications in the house?

Fredbargate Sep 5th 2010 8:21 am

Re: Endesa
 

Originally Posted by michaleen oge (Post 8828132)
you obviously have a kind face,could you please take a photo of it and forward it to me so I can make a mask and get away with such charges.

Man came along one day and asked to look at my clock / reloj not my meter, I had a cheaper night time supply
That meant he had to get access to the back of the meter box.
He informed me that the clock was broken and someone would come along in a few days and replace it.

A week or two later I noticed we had the new meter in the old plastic box, it had been changed whilst we were out.

I believe that the original meter had stopped. The excuse to look at the clock was to gain access to the back to check that we had not bypassed the meter.

So free meter change to digital.

What I do not know is if the ICP has been set and to what potential, hence the earlier question.
However searching on tinternet I have found the meter manufacturers and a picture that appears to show adjustments being made with a small hand held device.

Sorry M O it was not my handsome looks :eek:

Fredbargate Sep 5th 2010 8:23 am

Re: Endesa
 

Originally Posted by Fred James (Post 8828219)
Did your new meter go into an existing meter box or did it have to be modified to allow it to be installed?

Did they require any wiring modifications in the house?

Fred it's in the original plastic box which is quite large as can be seen in the photo.

No one has been near the house.

Fredbargate Sep 5th 2010 8:33 am

Re: Endesa
 
I have now received my second registered letter ref the ICP.

Originally I said I would install my own and filled the form in to reflect this.

However the electrician I contacted said as I only have a 3 phase 250 volt I should tell Endesa that if they want an ICP fitted they should supply "proper electricity"

The second registered letter gives the option not to have an ICP fitted, however if your supply is less than 5kw they will charge for a 10 kw supply, if more than 5 but less than 10 they will charge for a 20 kw supply until such times as an ICP is fitted.

My supply is 6 kw but I guess I need at least 12 kw or more and would have to upgrade my installation to get the upgrade and then pay for the 12 or more tariff.
Therefore the extra cost is minimal compared with the cost of upgrading which I will do in my time rather than rushing into it.

michaleen oge Sep 5th 2010 9:29 pm

Re: Endesa
 

Originally Posted by Fred James (Post 8828219)
Did your new meter go into an existing meter box or did it have to be modified to allow it to be installed?

Did they require any wiring modifications in the house?

what happened was we were living in the house for about a year,all bills in my name and being paid through a standing order in the village bank,then we went back to the uk for 18 months. when we came back(with bills still being paid thro' the bank each month!!),my electricity had been disconnected.
to get it back on,I had to have a new box with big new box cover outside and a new junction(?) box inside,with the cut-offs. we were told by endesa that a new boletin was needed,but it would be free...that cost 70 euros!!! new box etc. about 800 odd euros...no explanation as to why the supply was cut even though the bills were still being paid. same thing with the water.
meter was taken by galasa but couldn't find out why. so for a new supply we had to have a new meter,plus new sewage pipes into the street,which had to be dug up. we didn't have water for about four months or electric for three. still don't know why both services were stopped. ah well, espana.....:(

EsuriJohn Sep 5th 2010 10:10 pm

Re: Endesa
 

Originally Posted by michaleen oge (Post 8829213)
what happened was we were living in the house for about a year,all bills in my name and being paid through a standing order in the village bank,then we went back to the uk for 18 months. when we came back(with bills still being paid thro' the bank each month!!),my electricity had been disconnected.
to get it back on,I had to have a new box with big new box cover outside and a new junction(?) box inside,with the cut-offs. we were told by endesa that a new boletin was needed,but it would be free...that cost 70 euros!!! new box etc. about 800 odd euros...no explanation as to why the supply was cut even though the bills were still being paid. same thing with the water.
meter was taken by galasa but couldn't find out why. so for a new supply we had to have a new meter,plus new sewage pipes into the street,which had to be dug up. we didn't have water for about four months or electric for three. still don't know why both services were stopped. ah well, espana.....:(

I think the root of this is the spate of meter thefts a couple of years ago when all doors were plastic. They now insist that all doors are metal sheet steal for electric and cast aluminimum for water (round us anyway). That and changes to the supply regs to liberlise the market and they are on a winner with all the enforced changes. The second you want to change any element of your existing supply they jump in with the new rules and away you go with new meter boxes, new digital meters new ICPs and a new boleten.

michaleen oge Sep 5th 2010 11:29 pm

Re: Endesa
 
yeah, could be. I notice that every reformed house in the village have new boxes fitted as standard now. As yet we are the only casa on our calle with the new box but friends have had so-called engineers from endesa knocking on their door telling them they have to have the new box installed. Feigned ignorance has saved them so far. But they don't give up...:eek:

Fred James Sep 6th 2010 12:22 am

Re: Endesa
 

Originally Posted by michaleen oge (Post 8829409)
yeah, could be. I notice that every reformed house in the village have new boxes fitted as standard now. As yet we are the only casa on our calle with the new box but friends have had so-called engineers from endesa knocking on their door telling them they have to have the new box installed. Feigned ignorance has saved them so far. But they don't give up...:eek:

That confirms what I have been saying.

Endesa do not charge to fit a new meter.

BUT, if you do not have a current spec metal box then it up to you to get it changed. The money you pay for this does not go to Endesa - it goes to whoever does the work and supplies the box.

If a new Boletin is required by Endesa then again it is up to you to get one from a registered electrician and pay whatever is needed to get the installation up to the required standard - again none of this money goes to Endesa.

As you can see from this, there is a great deal of opportunity here to "claim" to be Endesa and try and persuade the owner to have the work carried out.

The people who do this are often official contractors to Endesa (who have very few engineers working directly for them) and can easily appear to have the authority to ask you to have the work done.

It is not dissimilar to the "Gas Inspection" scam.

michaleen oge Sep 6th 2010 12:52 am

Re: Endesa
 
toot true,fred,I have the gas men coming two or three times a month now. I let the wife answer the door,using the "me no talkee spanish" scam,allied with the "I am just a little old lady on my own" thrown in for good measure. So far,so good. Failing that I let my quarter wolf do the talking.
The issue I have with both endesa and galasa was that the bills were still being paid when the meters were taken out. And neither of the companies can,or will,tell me why. And we were without both services for between three and four months. Still rankles even now.:frown:


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