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CAN ANYONE HELP.....?

CAN ANYONE HELP.....?

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Old Sep 4th 2009, 4:43 pm
  #1  
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Default CAN ANYONE HELP.....?

I have been trying to claim compensation since february from Spanish airline AIRCOMET who threw me off a flight which they had overbooked. The whole thing was handled really badly at the time, but they issued me with a coupon for compensation. I was told to email the details to their company, along with passport number, copy of ticket etc when I got back to the UK, which did, and which they ignored. After several unanswered emails I was eventually acknowledged and asked to send all my original documents to them, along with some bank details. This I also did.....and this was also ignored! After many MANY further emails and phone calls I am no better off!! Does anyone know of any trading standards enforcement bodies in Spain who I can contact?? Much appreciated
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Old Sep 4th 2009, 5:15 pm
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Default Re: CAN ANYONE HELP.....?

This has been posted twice - once in Spain and once here. Can the mods please merge.

Ta
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Old Sep 5th 2009, 5:45 am
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Default Re: CAN ANYONE HELP.....?

as per the other thread -

Are you aware that it is normal practice for ALL airlines to overbook seats? Any compensation is normally minimal anyway - is it worth the heartache?

Maybe it's too late now?
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Old Sep 5th 2009, 11:48 am
  #4  
 
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Default Re: CAN ANYONE HELP.....?

Reading this bit about Air Comet you may have some trouble getting anything out of them
http://en.wikipedia.org/wiki/Air_Comet
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Old Sep 5th 2009, 11:07 pm
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Default Re: CAN ANYONE HELP.....?

I presume OP gat their money back? It may cost a bit more but you have some redress when you pay by credit card.
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