surely the builders left you a conduit from the house to the street ?
if not is there room in one of the other conduits coming in ?

sounds a mess, so one question is do the sockets have wiring to them and if so where does it terminate ??

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Domino, thank you for your reply,

Good point about the sockets having wiring in them, we have never thought to check, OH is not very good at this type of things!!! All we know is the telefonica guy said that there was no connection to the main telefonica box on the street to our house.

We live on a development of detached houses, unfortunately the properties either side of us and opposite us have not been sold so there is no one else near us that we can ask!!!

This is one situation where whilst the language is no barrier to us at all, the technical problem just leaves us both confused!!!

unlike some I don't expect everyone to be good at everything, we all have our blind spots etc.
when buying a new house fitted with telephone sockets one would (normally anyway coming from the uk) expect them to be wired and not just pretty pieces of plastic to meet a design specn.

take one out and look see if there are any wires from it. they will go somewhere in a conduit, probably to a junction box in or near the mains possibly to a telephone manhole in the street outside the house.

the engineers are wrong - if there is an output from the house then it is not the job of the builders to make the connect to the telefonica box, that is the job of the telefonica engrs, who will carry out continuity checks to the house cabling to make sure it is ok to connect it to their system. If it fails they will refuse to connect but should tell you why.

but you need to know first of all if those sockets have pieces of electric string on them

Thanks Domino. Certainly a job for this weekend to check the telephone sockets and then perhaps call telefonica back out to the house.

I knew that roll of telephone cable would come in handy, just can't remember which box it is in, down in the basement garage somewhere ....................

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