royal mail - small package to PT
Jan 8th 2019, 11:13 am
#1
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royal mail - small package to PT
I took a small package to the PO early on Mon 31 Dec for track and sign to PT, about £8.
The latest tracking message is:
11.45, 08 Jan The parcel was handed over GLS [location London]
I know we've had Jan 1 and a weekend, but eight days to travel approx 70 miles to London??? Is this normal?
The latest tracking message is:
11.45, 08 Jan The parcel was handed over GLS [location London]
I know we've had Jan 1 and a weekend, but eight days to travel approx 70 miles to London??? Is this normal?
Jan 8th 2019, 12:17 pm
#2
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Joined: Jun 2008
Location: Portugal
Posts: 704
Re: royal mail - small package to PT
I took a small package to the PO early on Mon 31 Dec for track and sign to PT, about £8.
The latest tracking message is:
11.45, 08 Jan The parcel was handed over GLS [location London]
I know we've had Jan 1 and a weekend, but eight days to travel approx 70 miles to London??? Is this normal?
The latest tracking message is:
11.45, 08 Jan The parcel was handed over GLS [location London]
I know we've had Jan 1 and a weekend, but eight days to travel approx 70 miles to London??? Is this normal?
This is normal when the post office send via GLS
Good luck
Peter
Jan 8th 2019, 2:34 pm
#3
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Location: Alcobaça
Posts: 4,978
Re: royal mail - small package to PT
Hi.nigel b.
Just to cheer you up ,check out thread below called GLS-contact-us
Just to cheer you up ,check out thread below called GLS-contact-us
Jan 8th 2019, 3:46 pm
#4
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Joined: Jan 2016
Posts: 2,320
Re: royal mail - small package to PT
I took a small package to the PO early on Mon 31 Dec for track and sign to PT, about £8.
The latest tracking message is:
11.45, 08 Jan The parcel was handed over GLS [location London]
I know we've had Jan 1 and a weekend, but eight days to travel approx 70 miles to London??? Is this normal?
The latest tracking message is:
11.45, 08 Jan The parcel was handed over GLS [location London]
I know we've had Jan 1 and a weekend, but eight days to travel approx 70 miles to London??? Is this normal?
Jan 8th 2019, 3:47 pm
#5
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Joined: Mar 2008
Posts: 218
Re: royal mail - small package to PT
Thanks to you both for cheering me up! And GLS have only just got their hands on it today.
100 years ago you could send a (UK) letter in the morning and have a reply in afternoon post. Progress
100 years ago you could send a (UK) letter in the morning and have a reply in afternoon post. Progress
Jan 8th 2019, 5:04 pm
#6
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Re: royal mail - small package to PT
Jan 8th 2019, 9:06 pm
#7
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Joined: Oct 2018
Location: Obidos
Posts: 298
Re: royal mail - small package to PT
I can go one better....
envelope containing keys posted on 10th Dec at UK post office to be sent express parcel force to Portugal, still not arrived, apparently they use FedEx and FedEx show it arrived at Paris airport the next day and then can't be found!
Refused to accept item lost, now saying too late to make compensation claim, plus say the material value of a few bunches of keys is less than €10.
Happy New Year costing me a fortune in locksmiths and Honda invoices! Grrrr
envelope containing keys posted on 10th Dec at UK post office to be sent express parcel force to Portugal, still not arrived, apparently they use FedEx and FedEx show it arrived at Paris airport the next day and then can't be found!
Refused to accept item lost, now saying too late to make compensation claim, plus say the material value of a few bunches of keys is less than €10.
Happy New Year costing me a fortune in locksmiths and Honda invoices! Grrrr
Jan 9th 2019, 8:25 am
#8
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Joined: Apr 2017
Location: Barlavento
Posts: 381
Re: royal mail - small package to PT
received a parcel yesterday at my Post Office Box from a company in England Sent Royal Mail and posted by them last Thursday, 3 January. If the parcel weighs less than 2 kilos and is sent Regular Mail NOT Registered or Signed For it arrives promptly. If Registered or Signed For it is turned over to GLS (owned by Royal Mail) and the there is a 99% chance you won't get it. I heard GLS couldn't find a known bank in Lisbon as addressee/address was unknown! Sadly the ex- CEO of GLS is now the CEO of Royal Mail ... this does not bode well! 
I
I
Last edited by Rosemary; Jan 9th 2019 at 9:00 am. Reason: Please do not keep on changing the colour
Jan 9th 2019, 9:08 am
#9
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Re: royal mail - small package to PT
received a parcel yesterday at my Post Office Box from a company in England Sent Royal Mail and posted by them last Thursday, 3 January. If the parcel weighs less than 2 kilos and is sent Regular Mail NOT Registered or Signed For it arrives promptly. If Registered or Signed For it is turned over to GLS (owned by Royal Mail) and the there is a 99% chance you won't get it. I heard GLS couldn't find a known bank in Lisbon as addressee/address was unknown! Sadly the ex- CEO of GLS is now the CEO of Royal Mail ... this does not bode well! 
hmy: I
hmy: I
Jan 10th 2019, 7:05 am
#10
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Posts: 218
Re: royal mail - small package to PT
The package has reached Portugal! Now the tricky bit: finding the premises of a major estate agent in the centre of Tavira.
Jan 23rd 2019, 7:29 am
#11
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Joined: Nov 2013
Posts: 6,313
Re: royal mail - small package to PT
I do wonder which one of us , or the many ex-pats and others here in Portugal who never receive their parcels and mail through GLS ,will be the one to finally call in the police. These scam artists have been at this for years. How many parcels have to go missing for it to become a crime?
My niece in London sent a gift for my grandchild for both her Christmas present and for her birthday which was shortly afterwards. For some unknown reason she sent the parcel to my YD's address in the centre of Luz. We knew nothing about this until she sent a text to my YD last week asking if my Granddaughter liked her gift ? YD told her that it had never arrived.
My niece then did some sleuthing herself, and was told that the parcel not only arrived in Portugal but at the address on the package and was SIGNED for by my YD.
That this is patently untrue shows that they are getting bolder in their lies. At first it was that parcels had never arrived.Then that the address couldn't be found. Now its that they have arrived and some 'mysterious person' has signed for them
They are unprincipled thieves. and it would seem that registered parcels are the most vulnerable. I guess they have worked out that they will be the most valuable.
My niece in London sent a gift for my grandchild for both her Christmas present and for her birthday which was shortly afterwards. For some unknown reason she sent the parcel to my YD's address in the centre of Luz. We knew nothing about this until she sent a text to my YD last week asking if my Granddaughter liked her gift ? YD told her that it had never arrived.
My niece then did some sleuthing herself, and was told that the parcel not only arrived in Portugal but at the address on the package and was SIGNED for by my YD.
That this is patently untrue shows that they are getting bolder in their lies. At first it was that parcels had never arrived.Then that the address couldn't be found. Now its that they have arrived and some 'mysterious person' has signed for them
They are unprincipled thieves. and it would seem that registered parcels are the most vulnerable. I guess they have worked out that they will be the most valuable.
Jan 23rd 2019, 8:25 am
#12
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Joined: Nov 2009
Location: Alcobaça
Posts: 4,978
Re: royal mail - small package to PT
I do wonder which one of us , or the many ex-pats and others here in Portugal who never receive their parcels and mail through GLS ,will be the one to finally call in the police. These scam artists have been at this for years. How many parcels have to go missing for it to become a crime?
My niece in London sent a gift for my grandchild for both her Christmas present and for her birthday which was shortly afterwards. For some unknown reason she sent the parcel to my YD's address in the centre of Luz. We knew nothing about this until she sent a text to my YD last week asking if my Granddaughter liked her gift ? YD told her that it had never arrived.
My niece then did some sleuthing herself, and was told that the parcel not only arrived in Portugal but at the address on the package and was SIGNED for by my YD.
That this is patently untrue shows that they are getting bolder in their lies. At first it was that parcels had never arrived.Then that the address couldn't be found. Now its that they have arrived and some 'mysterious person' has signed for them
They are unprincipled thieves. and it would seem that registered parcels are the most vulnerable. I guess they have worked out that they will be the most valuable.
My niece in London sent a gift for my grandchild for both her Christmas present and for her birthday which was shortly afterwards. For some unknown reason she sent the parcel to my YD's address in the centre of Luz. We knew nothing about this until she sent a text to my YD last week asking if my Granddaughter liked her gift ? YD told her that it had never arrived.
My niece then did some sleuthing herself, and was told that the parcel not only arrived in Portugal but at the address on the package and was SIGNED for by my YD.
That this is patently untrue shows that they are getting bolder in their lies. At first it was that parcels had never arrived.Then that the address couldn't be found. Now its that they have arrived and some 'mysterious person' has signed for them
They are unprincipled thieves. and it would seem that registered parcels are the most vulnerable. I guess they have worked out that they will be the most valuable.
GLS - contact us
http://gls-group.eu/EU/en/compliance/ombudsman
Jan 23rd 2019, 10:11 am
#13
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Joined: Aug 2018
Posts: 67
Re: royal mail - small package to PT
Might be worth posting something similar to this...
Jan 27th 2019, 4:54 pm
#14
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Posts: 6,313
Re: royal mail - small package to PT
Might be worth posting something similar to this...
https://www.youtube.com/watch?v=xoxhDk-hwuo
https://www.youtube.com/watch?v=xoxhDk-hwuo
I LOVE that.--- How I wish we could set up GLS with something similar.
Jan 29th 2019, 4:22 am
#15
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Joined: Jul 2017
Posts: 89
Re: royal mail - small package to PT
I found it more convenient to send from the UK to PT using Royal Mail International Tracked but NEVER Royal Mail International Tracked & Signed, as a Signed service is passed to GLS, but not Signed is delivered by CTT pretty fast.