royal mail - small package to PT
 

I took a small package to the PO early on Mon 31 Dec for track and sign to PT, about £8.

The latest tracking message is:
11.45, 08 Jan The parcel was handed over GLS [location London]

I know we've had Jan 1 and a weekend, but eight days to travel approx 70 miles to London??? Is this normal?

Re: royal mail - small package to PT
 

Hi
This is normal when the post office send via GLS

Good luck

Peter

Re: royal mail - small package to PT
 

Hi.nigel b.
Just to cheer you up ,check out thread below called GLS-contact-us

Re: royal mail - small package to PT
 

Quite normal when GLS involved. I ordered a Christmas present in November with scheduled delivery 14th December, finally arrived 4th January

Re: royal mail - small package to PT
 

Thanks to you both for cheering me up! And GLS have only just got their hands on it today.
100 years ago you could send a (UK) letter in the morning and have a reply in afternoon post. Progress

Re: royal mail - small package to PT
 

Letters no problem, UK to Portugal quite normal 3 days

Re: royal mail - small package to PT
 

I can go one better....
envelope containing keys posted on 10th Dec at UK post office to be sent express parcel force to Portugal, still not arrived, apparently they use FedEx and FedEx show it arrived at Paris airport the next day and then can't be found!
Refused to accept item lost, now saying too late to make compensation claim, plus say the material value of a few bunches of keys is less than €10.

Happy New Year costing me a fortune in locksmiths and Honda invoices! Grrrr

Re: royal mail - small package to PT
 

Re: royal mail - small package to PT
 

Careful, you will have a certain poster on your back, who obviously is so short sighted that he only quotes "profit above cost margin" but fails to quote complete lack off quality off service !

Re: royal mail - small package to PT
 

The package has reached Portugal! Now the tricky bit: finding the premises of a major estate agent in the centre of Tavira.

Re: royal mail - small package to PT
 

I do wonder which one of us , or the many ex-pats and others here in Portugal who never receive their parcels and mail through GLS ,will be the one to finally call in the police. These scam artists have been at this for years. How many parcels have to go missing for it to become a crime?

My niece in London sent a gift for my grandchild for both her Christmas present and for her birthday which was shortly afterwards. For some unknown reason she sent the parcel to my YD's address in the centre of Luz. We knew nothing about this until she sent a text to my YD last week asking if my Granddaughter liked her gift ? YD told her that it had never arrived.
My niece then did some sleuthing herself, and was told that the parcel not only arrived in Portugal but at the address on the package and was SIGNED for by my YD.
That this is patently untrue shows that they are getting bolder in their lies. At first it was that parcels had never arrived.Then that the address couldn't be found. Now its that they have arrived and some 'mysterious person' has signed for them

They are unprincipled thieves. and it would seem that registered parcels are the most vulnerable. I guess they have worked out that they will be the most valuable.

Re: royal mail - small package to PT
 

This link was posted previously on
GLS - contact us
http://gls-group.eu/EU/en/compliance/ombudsman

Re: royal mail - small package to PT
 

Might be worth posting something similar to this...

Re: royal mail - small package to PT
 

I LOVE that.--- How I wish we could set up GLS with something similar.

Re: royal mail - small package to PT
 

I found it more convenient to send from the UK to PT using Royal Mail International Tracked but NEVER Royal Mail International Tracked & Signed, as a Signed service is passed to GLS, but not Signed is delivered by CTT pretty fast.