Ozforex
Jan 7th 2009 | 8:57 am
#16
Thread Starter
shoot from the hip,baby
Joined: Mar 2006
Posts: 1,405
From: Uk
Re: Ozforex
Ah, I see. Well, the answer I got from the Sydney office itself is that as a company they send out prezzies to some of the 50,000 clients and not all.
I just thought I was missing out on something. ;o)
I'm sure as a small gesture they could at least double my money and forget the gift?? ;o) ;o) ;o)
I just thought I was missing out on something. ;o)
I'm sure as a small gesture they could at least double my money and forget the gift?? ;o) ;o) ;o)
Jan 7th 2009 | 9:54 am
#17
Joined: Jan 2006
Posts: 47
From: Sydney
Re: Ozforex
Ah, I see. Well, the answer I got from the Sydney office itself is that as a company they send out prezzies to some of the 50,000 clients and not all.
I just thought I was missing out on something. ;o)
I'm sure as a small gesture they could at least double my money and forget the gift?? ;o) ;o) ;o)
I just thought I was missing out on something. ;o)
I'm sure as a small gesture they could at least double my money and forget the gift?? ;o) ;o) ;o)
Sorry our XMAS list was a bit haphazard this year. We under-provisioned on the clock thingo (I missed out as well - normally I score a left over). The customer service guys are right we dont send them out to all clients, but certainly BE members who use our service regularly are high on the list. It's often hard for us to connect the two groups because of the forum anonymity. If we have missed you out email [email protected] with some detais so we can identify you on our system and we will right this wrong. Sincere apologies - we like to keep you guys happy as you know!
Hope you guys have a great '09 and thanks again for all the support.
Regards,
Matt Gilmour
Jan 7th 2009 | 10:24 am
#18
Thread Starter
shoot from the hip,baby
Joined: Mar 2006
Posts: 1,405
From: Uk
Re: Ozforex
Just received an iTunes gift voucher from Ozforex!!
Thanks Matt, I know it was you who seen to it.
I'm glad you prioritise the guys on here. The service gets good publicity from the people who use it on on the forums.
I've never had a problem with it and will continue to use it.
Cheers mate!
Jan 7th 2009 | 10:40 am
#19
Gutter Gob!!
Joined: Feb 2005
Posts: 13,098
From: Perth
Re: Ozforex
Just received an iTunes gift voucher from Ozforex!!
Thanks Matt, I know it was you who seen to it.
I'm glad you prioritise the guys on here. The service gets good publicity from the people who use it on on the forums.
I've never had a problem with it and will continue to use it.
Cheers mate!
Jan 7th 2009 | 11:12 am
#20
Thread Starter
shoot from the hip,baby
Joined: Mar 2006
Posts: 1,405
From: Uk
Re: Ozforex
Heeee, heeeee.
Jan 7th 2009 | 1:14 pm
#21
Home and Happy
Joined: Dec 2002
Posts: 94,307
From: Keep true friends and puppets close, trust no-one else...
Re: Ozforex
Hi Everyone,
Sorry our XMAS list was a bit haphazard this year. We under-provisioned on the clock thingo (I missed out as well - normally I score a left over). The customer service guys are right we dont send them out to all clients, but certainly BE members who use our service regularly are high on the list. It's often hard for us to connect the two groups because of the forum anonymity. If we have missed you out email [email protected] with some detais so we can identify you on our system and we will right this wrong. Sincere apologies - we like to keep you guys happy as you know!
Hope you guys have a great '09 and thanks again for all the support.
Regards,
Matt Gilmour
Sorry our XMAS list was a bit haphazard this year. We under-provisioned on the clock thingo (I missed out as well - normally I score a left over). The customer service guys are right we dont send them out to all clients, but certainly BE members who use our service regularly are high on the list. It's often hard for us to connect the two groups because of the forum anonymity. If we have missed you out email [email protected] with some detais so we can identify you on our system and we will right this wrong. Sincere apologies - we like to keep you guys happy as you know!
Hope you guys have a great '09 and thanks again for all the support.
Regards,
Matt Gilmour
Jan 7th 2009 | 6:01 pm
#22
BE Forum Addict
Joined: Jan 2007
Posts: 2,505
From: yangebup perth au
Re: Ozforex
Just received an iTunes gift voucher from Ozforex!!how fab would be no good for me as i have no ipod or mp3 player to use said itunes voucher
Thanks Matt, I know it was you who seen to it.
I'm glad you prioritise the guys on here. The service gets good publicity from the people who use it on on the forums.
I've never had a problem with it and will continue to use it.
Cheers mate!
i too have had no probs with the service - especially the sydney office who my hubby uses
Jan 16th 2009 | 1:33 pm
#23
BE Forum Addict
Joined: Jan 2007
Posts: 2,505
From: yangebup perth au
Re: Ozforex
has anyone had any parcels yet ? from the nice guys of ozforex???
Jan 16th 2009 | 11:08 pm
#24
BE Forum Addict
Joined: Jun 2006
Posts: 3,690
From: Bonnie Scotland
Re: Ozforex
Hi Everyone,
Sorry our XMAS list was a bit haphazard this year. We under-provisioned on the clock thingo (I missed out as well - normally I score a left over). The customer service guys are right we dont send them out to all clients, but certainly BE members who use our service regularly are high on the list. It's often hard for us to connect the two groups because of the forum anonymity. If we have missed you out email [email protected] with some detais so we can identify you on our system and we will right this wrong. Sincere apologies - we like to keep you guys happy as you know!
Hope you guys have a great '09 and thanks again for all the support.
Regards,
Matt Gilmour
Sorry our XMAS list was a bit haphazard this year. We under-provisioned on the clock thingo (I missed out as well - normally I score a left over). The customer service guys are right we dont send them out to all clients, but certainly BE members who use our service regularly are high on the list. It's often hard for us to connect the two groups because of the forum anonymity. If we have missed you out email [email protected] with some detais so we can identify you on our system and we will right this wrong. Sincere apologies - we like to keep you guys happy as you know!
Hope you guys have a great '09 and thanks again for all the support.
Regards,
Matt Gilmour
Been a customer for almost 2 years and never had a freebie, despite changing my house sale money with them....... and the last time I exchanged money - they forgot to credit my Oz account with it. I had to go searching for it......
Jan 17th 2009 | 3:37 am
#25
Home and Happy
Joined: Dec 2002
Posts: 94,307
From: Keep true friends and puppets close, trust no-one else...
Jan 17th 2009 | 3:38 am
#26
Home and Happy
Joined: Dec 2002
Posts: 94,307
From: Keep true friends and puppets close, trust no-one else...
Re: Ozforex
Jan 17th 2009 | 10:21 am
#27
BE Forum Addict
Joined: Jun 2006
Posts: 3,690
From: Bonnie Scotland
Re: Ozforex
Yes I got satisfaction in the end. Apparently there was another customer with the same name as me and they didn't know who to credit the money to - so they hung onto it until I went looking for it.
No big dramas and all in all I'm happy with the service I get from them.
No big dramas and all in all I'm happy with the service I get from them.
