kaktus

I just called 800 number and they can't process my AOS case because my biometrics were expired. The customer service rep said that I'll receive a new appointment letter soon.
How soon - he doesn't know because NYC office is very busy with appointments for biometrics at this time.
It was 4 months since I had my AOS interview.

Noorah101

Fingerprinting is valid for 15 months, I believe. When 15 months have passed since you last had them done, you'll be notified to go in and have them done again.

Best Wishes,
Rene

Elvira

Rene - do you know if it's possible to ask for a biometrics appointment if the 15 months are nearly up but one wants to travel?

Noorah101

I don't know. I suppose it's possible to ask, not sure they'll accommodate though. They'll probably tell you to wait for the appointment letter.

Rene

kaktus

It was a week now since I called 800 number and found out that they can't approve my case without biometrics.
Didn't receive an appointment letter yet.

sobol1978

i knew my fingerprints expired before i went for my interview so i
called them and told them i need appointment - they never sent me
anything. At interview of course they told me when i already knew. they
gave me appointment then. i was in january.
i went for 3 infopass app. since- find out everything cleared, and it's
ready to approved but they sent my files away to NSC- and now officer
who had interview has to request them back and approve it and all this
mess is just ..............i'm just so mad and pissed!!!
NYC office is a big mess!!!!!!!!!!!!

kaktus wrote:
    > > I don't know. I suppose it's possible to ask, not sure they'll
    > > accommodate though. They'll probably tell you to wait for the
    > > appointment letter. :(
    > >
    > > Rene
    > It was a week now since I called 800 number and found out that they
    > can't approve my case without biometrics.
    > Didn't receive an appointment letter yet.
    >
    > --
    > Posted via http://britishexpats.com

sobol1978

MAKE AN INFOPASS APPT. 800 # IS USELESS!!!!!!!!!
[email protected] wrote:
    > i knew my fingerprints expired before i went for my interview so i
    > called them and told them i need appointment - they never sent me
    > anything. At interview of course they told me when i already knew. they
    > gave me appointment then. i was in january.
    > i went for 3 infopass app. since- find out everything cleared, and it's
    > ready to approved but they sent my files away to NSC- and now officer
    > who had interview has to request them back and approve it and all this
    > mess is just ..............i'm just so mad and pissed!!!
    > NYC office is a big mess!!!!!!!!!!!!
    > kaktus wrote:
    > > > I don't know. I suppose it's possible to ask, not sure they'll
    > > > accommodate though. They'll probably tell you to wait for the
    > > > appointment letter. :(
    > > >
    > > > Rene
    > >
    > > It was a week now since I called 800 number and found out that they
    > > can't approve my case without biometrics.
    > > Didn't receive an appointment letter yet.
    > >
    > > --
    > > Posted via http://britishexpats.com

kaktus

i was at Federal Plaza a week ago with infopass appointment and tried to find out the reason for delay to approve my AOS case. So they couldn't even see in their system the reason why it still pending. Not on 3rd floor nor on 8th.
Then I called Vermont Service Center and they said that my biometrics expired. Receipt for I-181.
I'm so pissed now.