celine_uk

i Will NEVER EVER EVER EVER BOOK :curse: :curse: :curse: with flyglobespan again. i just got back from newcastle via manchester to hamilton/toronto airport and the flight was OVER 8 hours late (and 5 hours late on the way to newcastle), the staff were plain RUDE and unhelpful/ arrogant ( if you could find them) WARNING they dont have a clue what there doing and do no want to help their customers. i was on the road for 24 hours in total.....


they are totally unorganized!
i got home at 1am eastern time this morning!
oh well i wonder if complaining to them directly will help get a refund i doubt it, i had t0 complain 3 times to get a 'free' in flight meal while other who didnt complain get nothing on board
:curse: :curse:
what annoyed me the most was no one knew what was going on and when u asked the ground staff they didn't know either saying they were not globespan staff and could not help and then flyglobespan staff saying the ground staff should have helped their customers

more info on my flight once i wake up lol

burton bunch

Have good snooze hun.

I must have been lucky as I have never been delayed with them although i do find the crew rather rude and off hand - so glad that was the same thought I had a complex about their crew.

Madmac

I sympathise with your bad experience. I hate it when flights (and attendants) are poor.

However we flew with Globespan from Glasgow and they were fine. In fact, it was a last minute booking (after our honeymoon to Cancun was cancelled - on the day we were due to fly out!) and everything went smoothly at both ends.

Best wishes for the next time.

Hipster Contrarian

Aww, crap. As I've already mentioned elsewhere, I've got tickets booked with them for October. It doesn't bode well at all.

Sorry to hear about your awful journey.

printer

We heard you had some trouble, in fact we probably knew more than the Globespan staff, you should have asked us.

Looking forward to hearing more when you are awake and full of coffee.

Ben W Bell

The other things maybe, but the late flights may not have been Globespan's fault. If there is a hiccup somewhere in the air traffic systems it can cause havoc all over the place with delayed flights and the like. Did they give any reason for the delays?

You should get compensation of them as EU directives state the amounts you should receive. Since your flight originated or terminated in the EU then you are eligible for compensation.

Beebop

http://www.airlinequality.com/Forum/flygspan.htm

Have a look and make a comment when you are up to it, you are not alone.

celine_uk

well that made me smile for sure, sorry about the moan guys i just had the worst flight ever

johnnyc

Hope you had a good time in the toon tho'
john

britishvixen21

Did ya watch BYKER GROVE Ahahahahaha Wayaaaa like

LMFAO lovely to have you back darlin

Piff Poff

Sorry to hear you had a crapola flight There are rumblings that globespan may be in trouble...

Welcome home anyhow

britishvixen21

the funny thing is, is that globespan are making Air Transat look apealing LOL

celine_uk

yea apart from the disaster flight i had a great time in the 'toon'!!

i really forgot how friendly people are in the tyne and wear, i'll say this and say it it again

YOU'll never beat Geordie hospitality !!!!!!!!! EVER!

Ben W Bell

Unfortunately Geordie hospitality generally involves beating others.

PaulCall

thats a bit harsh ben..been to newcastle several times ,and always have a great time and generally great people