CBSA - Former Lancastrian
#16
So when we don our uniform do you think we are out to give persons a hard time because we can or looking for those individuals who are willing to break the law and I don't mean the extra carton of smokes or bottle of booze individuals.
Yes some do it because they can but the vast majority of us don't.
Yes some do it because they can but the vast majority of us don't.
When a CBSA official comes through any world airport including the US & Canada clearance (passport control) do you/they let the folks know that you are a former or off duty CBSA official?
I would imagine off duty law enforcement officers do this
#17
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Joined: Nov 2011
Posts: 21,578
From: Somewhere between Vancouver & St Johns











Absolutely there is an element of truth.
Be sort of like me saying the following about certain occupations
All Lawyers are bottom feeding leeches
All Teachers are overpaid and have far too much time off
All Professors are highly educated but lack common sense
All Nurses think they are more important than they actually are
All Accountants have no sense of humour
All Car Salesmen rip you off and are just above a Lawyer
If I have forgotten to insult your profession I apologize
Be sort of like me saying the following about certain occupations
All Lawyers are bottom feeding leeches
All Teachers are overpaid and have far too much time off
All Professors are highly educated but lack common sense
All Nurses think they are more important than they actually are
All Accountants have no sense of humour
All Car Salesmen rip you off and are just above a Lawyer
If I have forgotten to insult your profession I apologize
#18
Lost in BE Cyberspace










Joined: Nov 2011
Posts: 21,578
From: Somewhere between Vancouver & St Johns











similar to any law enforcement/police officer I suppose. Its the Dirty Harry (Hilda) image.
When a CBSA official comes through any world airport including the US & Canada clearance (passport control) do you/they let the folks know that you are a former or off duty CBSA official?
I would imagine off duty law enforcement officers do this
When a CBSA official comes through any world airport including the US & Canada clearance (passport control) do you/they let the folks know that you are a former or off duty CBSA official?
I would imagine off duty law enforcement officers do this
#19
Yes we represent Canada but we are not WalMart greeters either. When was the last time you started work at 4am and had to clear a flight of 200 returning Canadians returning from Cancun who some are slightly the worse for wear on booze or pissed that they have to be at work in 3 hours and think that its highly amusing to be attempting to be ordering 2 beers from you.
Believe me that gets old after half a dozen times. You want to speak Spanish to me then fine go wait in secondary till we get an interpreter for you which might take a couple of hours

I treat people the way I expect to be treated but if they display that attitude of disdain to me then I have no qualms in telling that person to STFU and sit down where its warranted.
#21
If I was a CBSA officer, I can guarantee I would be the biggest **** of them all. I'd love it.
#24
Absolutely there is an element of truth.
Be sort of like me saying the following about certain occupations
All Lawyers are bottom feeding leeches
All Teachers are overpaid and have far too much time off
All Professors are highly educated but lack common sense
All Nurses think they are more important than they actually are
All Accountants have no sense of humour
All Car Salesmen rip you off and are just above a Lawyer
If I have forgotten to insult your profession I apologize
Be sort of like me saying the following about certain occupations
All Lawyers are bottom feeding leeches
All Teachers are overpaid and have far too much time off
All Professors are highly educated but lack common sense
All Nurses think they are more important than they actually are
All Accountants have no sense of humour
All Car Salesmen rip you off and are just above a Lawyer
If I have forgotten to insult your profession I apologize

You answered this when I posed the question on another thread about the number of ugly faces a CBSA officer has to look at day in, day out... thousands up thousands of them & their belongings - question, examine, search & re-search for approx 200 working days/yr . I imagined it was similar to working a repetitious job along the lines of McDonalds, a Bank or some CSR job ... next in line step forward.
It would not be a job that would interest me even if the money was good or variety of work was all about enforcing & protecting Canada's borders. I imagine it takes a special sort of person to do that work?
#25
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Joined: Nov 2011
Posts: 21,578
From: Somewhere between Vancouver & St Johns











Boo hoo, you have to start work at 4 am. Walmart greeters wouldn't complain about that. I don't think you have the right to tell any person to STFU, you are not acting in a personal capacity, you are representing the country. When you see police on the streets of Manchester or Newcastle dealing with complete pond life, they almost always do do with the utmost restraint, politeness and professionalism. CBSA seem ready to take offence at the slightest remark and treat citizens as if they are all potential criminals.

So tell me in your opinion how many times have YOU crossed the border and been dealt with by CBSA in a less than courteous manner NOT by what you have seen on some TV show or heard second hand from others.
We process over 90 million travellers a year yet the last complaint figures show that the number of complaints are minuscule.
From a recent article
A report by the agency on the revamped complaints system obtained under freedom of information legislation says .0025 per cent of all travellers complain about the service from its employees, adding "this rate will be used in future media calls as it puts the Canada Border Services Agency in a positive light."
http://www.huffingtonpost.ca/2012/09...n_1851403.html
BTW most WalMarts are not open at 4am
#26
Really you think the UK police forces ALWAYS maintain politeness, restraint and professionalism
So tell me in your opinion how many times have YOU crossed the border and been dealt with by CBSA in a less than courteous manner NOT by what you have seen on some TV show or heard second hand from others.
We process over 90 million travellers a year yet the last complaint figures show that the number of complaints are minuscule.
From a recent article
A report by the agency on the revamped complaints system obtained under freedom of information legislation says .0025 per cent of all travellers complain about the service from its employees, adding "this rate will be used in future media calls as it puts the Canada Border Services Agency in a positive light."
http://www.huffingtonpost.ca/2012/09...n_1851403.html
BTW most WalMarts are not open at 4am

So tell me in your opinion how many times have YOU crossed the border and been dealt with by CBSA in a less than courteous manner NOT by what you have seen on some TV show or heard second hand from others.
We process over 90 million travellers a year yet the last complaint figures show that the number of complaints are minuscule.
From a recent article
A report by the agency on the revamped complaints system obtained under freedom of information legislation says .0025 per cent of all travellers complain about the service from its employees, adding "this rate will be used in future media calls as it puts the Canada Border Services Agency in a positive light."
http://www.huffingtonpost.ca/2012/09...n_1851403.html
BTW most WalMarts are not open at 4am

#27
Really you think the UK police forces ALWAYS maintain politeness, restraint and professionalism
So tell me in your opinion how many times have YOU crossed the border and been dealt with by CBSA in a less than courteous manner NOT by what you have seen on some TV show or heard second hand from others.
We process over 90 million travellers a year yet the last complaint figures show that the number of complaints are minuscule.
From a recent article
A report by the agency on the revamped complaints system obtained under freedom of information legislation says .0025 per cent of all travellers complain about the service from its employees, adding "this rate will be used in future media calls as it puts the Canada Border Services Agency in a positive light."
http://www.huffingtonpost.ca/2012/09...n_1851403.html
BTW most WalMarts are not open at 4am

So tell me in your opinion how many times have YOU crossed the border and been dealt with by CBSA in a less than courteous manner NOT by what you have seen on some TV show or heard second hand from others.
We process over 90 million travellers a year yet the last complaint figures show that the number of complaints are minuscule.
From a recent article
A report by the agency on the revamped complaints system obtained under freedom of information legislation says .0025 per cent of all travellers complain about the service from its employees, adding "this rate will be used in future media calls as it puts the Canada Border Services Agency in a positive light."
http://www.huffingtonpost.ca/2012/09...n_1851403.html
BTW most WalMarts are not open at 4am

#28
I have learned from experience that I have to be on my best behaviour when entering Canada or I will get heavy handed schtik and intimidation from border security. That's the reason your stats are good, nobody wants to risk getting messed around. It shouldn't be that way. Coming back into Britain, you generally feel like you are talking to another reasonable person, someone who has not prejudged you.
#29
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