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Car parts and their descriptions

Car parts and their descriptions

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Old Apr 14th 2009, 9:49 pm
  #1  
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Default Car parts and their descriptions

I think I have noticed a major difference in men and women.

As some of you know I now work in a parts department for a weLl known (teetering on the brink of going under) North American car manufacturer.

I know not a great deal about parts but have learned loads since being here - and take many calls from mostly guys in the trade asking for various bits and bobs.

Now - the call I have just taken was from a chappy asking for a heater hose connector that goes into the heater core. He said his nipple had broken off So after a bit of searching and him trying to describe it in the best guy way that he knows how to, I find his part on the exploded diagram, go get it and say to him "does it look like a plastic wedding cake with a long bit on top"?

He says "thats the one" so all is good.

So question for you all - when you go to a parts / hardware type place, do all you guys ask for the part by using big long complicated terms that no-one understands, and do all the women ask for it exactly how it looks ie "that big black plastic thingy that attaches to the blue thingy thats a bit green"

Last edited by mandymoochops; Apr 14th 2009 at 9:54 pm.
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Old Apr 14th 2009, 9:52 pm
  #2  
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Default Re: Car parts and their descriptions

If I need a replacement part, I take the original with me, or find a part number off the internerd.

If I need something new I'll take a pic of its intended application/location with my phone to help put what I need in context.

Of course most of the time blokes will know exactly what to ask for anyway

Last edited by R I C H; Apr 14th 2009 at 9:59 pm.
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Old Apr 14th 2009, 9:59 pm
  #3  
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Default Re: Car parts and their descriptions

Originally Posted by R I C H
If I need a replacement part, I take the original with me.

If I need something new I'll take a pic of its intended application/location with my phone to help put what I need in context.

Of course most of the time blokes will know exactly what to ask for anyway
Which is the sensible thing to do - hahaha I spend many a minute looking after people who plonk greasy broken things in front of me followed by the phrase "One of those please".

Thats where the fun begins
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Old Apr 14th 2009, 10:02 pm
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Default Re: Car parts and their descriptions

Originally Posted by mandymoochops
He said his nipple had broken off

Still cold in Alberda is it?
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Old Apr 14th 2009, 10:06 pm
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Default Re: Car parts and their descriptions

Originally Posted by Novocastrian
Still cold in Alberda is it?
apparently so!
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Old Apr 14th 2009, 10:07 pm
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Default Re: Car parts and their descriptions

I always know the right name for the part, usually a part number too which makes life easier. My wife did once phone a local garage and when the guy answered the phone she said "can I have your parts please?". I laughed.
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Old Apr 15th 2009, 2:41 am
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Default Re: Car parts and their descriptions

I used to have to get authorisation codes from leasing companies so the techs could carry out work, one time I had to ask for a weather strip and as usual the computer told me to phone in for a referral....The guy on the telephone asked me what exactly was a weather strip? I reply, it's the black fluffy plastic thing that goes around the windows to stop the rain when you put them up and down!

He knew what I meant and authorisation was granted - so sometimes the guys don't know what they're talking about either
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Old Apr 15th 2009, 3:01 am
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Default Re: Car parts and their descriptions

Originally Posted by mandymoochops
I spend many a minute looking after people who plonk greasy broken things in front of me followed by the phrase "One of those please".

Thats where the fun begins
I'm confused. I thought you worked in auto parts, not the local STD clinic?
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Old Apr 15th 2009, 1:11 pm
  #9  
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Default Re: Car parts and their descriptions

Originally Posted by Piff Poff
I used to have to get authorisation codes from leasing companies so the techs could carry out work, one time I had to ask for a weather strip and as usual the computer told me to phone in for a referral....The guy on the telephone asked me what exactly was a weather strip? I reply, it's the black fluffy plastic thing that goes around the windows to stop the rain when you put them up and down!

He knew what I meant and authorisation was granted - so sometimes the guys don't know what they're talking about either
You see thats exactly my point - your description makes so muck more sense
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