Calling Mr Lee...
#1
Lost in BE Cyberspace
Thread Starter
Joined: Sep 2004
Location: Windsor, ON; Chicago, IL
Posts: 6,713
Calling Mr Lee...
Mr Lee, shall we form a club? I've just stormed out of Canadian Tire, they wouldn't give me a refund without my disclosing to them my phone number I made one up but it was too late in the discussion by then and they didn't believe me. I left the goods and receipt on the counter and told them to shove it
#2
Re: Calling Mr Lee...
This happened to me also. I didn't give them my phone # and told them it was unlisted for a reason (although it's not), and that they didn't need my number to make the purchase.
I received a full refund after about ten minutes of arguing my case.
What is that all about anyway?
I received a full refund after about ten minutes of arguing my case.
What is that all about anyway?
#3
Lost in BE Cyberspace
Thread Starter
Joined: Sep 2004
Location: Windsor, ON; Chicago, IL
Posts: 6,713
Re: Calling Mr Lee...
This happened to me also. I didn't give them my phone # and told them it was unlisted for a reason (although it's not), and that they didn't need my number to make the purchase.
I received a full refund after about ten minutes of arguing my case.
What is that all about anyway?
I received a full refund after about ten minutes of arguing my case.
What is that all about anyway?
I have no idea about consumer rights/privacy laws here, so I couldn't argue any better than I did. I'd have shuffled off home with my goods and made a written complaint if the 2 staffers hadn't been so utterly rude. Still, cut my nose off to spite my own face by leaving the goods and receipts there, didn't I?! I expect they've put them aside in anticipation of a complaint though
#4
Lost in BE Cyberspace
Joined: Jun 2005
Location: Oz -> UK -> San Diego
Posts: 9,912
Re: Calling Mr Lee...
Don't suppose you could tell them that you dont have a phone?
#5
Lost in BE Cyberspace
Joined: Feb 2007
Location: Out of the Dog house and living the good life
Posts: 7,536
Re: Calling Mr Lee...
I've argued it successfully in Superstore (well, if 10min, 2 managers, 2 refusals and then finally they agreed counts as a success!) but no luck in Canadian Tire today. I should have given a fake one off the bat, but it annoys me so I always decline so that it at least goes on record that X number of customers are refusing to give their personal info. If we didn't get 20 junk calls a day I might not have been as reluctant also...
I have no idea about consumer rights/privacy laws here, so I couldn't argue any better than I did. I'd have shuffled off home with my goods and made a written complaint if the 2 staffers hadn't been so utterly rude. Still, cut my nose off to spite my own face by leaving the goods and receipts there, didn't I?! I expect they've put them aside in anticipation of a complaint though
I have no idea about consumer rights/privacy laws here, so I couldn't argue any better than I did. I'd have shuffled off home with my goods and made a written complaint if the 2 staffers hadn't been so utterly rude. Still, cut my nose off to spite my own face by leaving the goods and receipts there, didn't I?! I expect they've put them aside in anticipation of a complaint though
I always get asked here when paying by cheque for my phone number in case it bounces. I am ex-directory for a reason so I have been giving out a false number for years now!! No one checks just a thank you.
Can you send someone else in for you to sort it out? Maybe they could pretend to be a lawyer
#6
Lost in BE Cyberspace
Thread Starter
Joined: Sep 2004
Location: Windsor, ON; Chicago, IL
Posts: 6,713
Re: Calling Mr Lee...
I always start with "ooh, sorry, don't know it off by heart yet" - and everywhere except Superstore and Canadian Tire today have taken that without batting an eyelid. I guess it's a convincing line with the foreign accent. Valid point though, not everyone even has a phone... They should make it clear you need to be a phone-owner and willing to share your number before you shop there
I shop in the US at least once a week and they're always happy to make up a phone number or stick in a blank zipcode for me... not sure why these 2 twerps at CT were so hung up on "store policy" today. For a whopping 12.99 item I might add Perhaps because it's 85 degrees, not a cloud in the sky and they were at work
I shop in the US at least once a week and they're always happy to make up a phone number or stick in a blank zipcode for me... not sure why these 2 twerps at CT were so hung up on "store policy" today. For a whopping 12.99 item I might add Perhaps because it's 85 degrees, not a cloud in the sky and they were at work
#7
Banned
Joined: Aug 2007
Location: New Caledonia
Posts: 1,810
Re: Calling Mr Lee...
On occasion we give out our fax number, which is unlisted (so no reverse lookup), if they do call they just get the fax tone. One time I gave them their own number and they put it in the system and did not even notice
#9
Lost in BE Cyberspace
Joined: Jun 2005
Location: Oz -> UK -> San Diego
Posts: 9,912
Re: Calling Mr Lee...
Aha - that's a good idea.
#10
Lost in BE Cyberspace
Thread Starter
Joined: Sep 2004
Location: Windsor, ON; Chicago, IL
Posts: 6,713
Re: Calling Mr Lee...
A knowledgeable Brit sent me this link - http://www.privcom.gc.ca/cf-dc/2006/361_20061114_e.asp - seems it's my tough, they can store my phone number if they want and they tell you about this on the back of every receipt now (since the complaint in the link was received I suppose).
The gits! Mr Lee, let's march
The gits! Mr Lee, let's march
#11
Lost in BE Cyberspace
Joined: Feb 2007
Location: Out of the Dog house and living the good life
Posts: 7,536
Re: Calling Mr Lee...
A knowledgeable Brit sent me this link - http://www.privcom.gc.ca/cf-dc/2006/361_20061114_e.asp - seems it's my tough, they can store my phone number if they want and they tell you about this on the back of every receipt now (since the complaint in the link was received I suppose).
The gits! Mr Lee, let's march
The gits! Mr Lee, let's march
#12
Re: Calling Mr Lee...
Local numbers for Canada:
403-775-9982 Calgary
780-669-5270 Edmonton
905-963-0318 Hamilton
519-488-2355 London
514-667-0361 Montreal
613-686-3620 Ottawa
647-476-4910 Toronto
778-786-8557 Vancouver
250-984-0686 Victoria
204-272-3976 Winnipeg
Rob.
#13
Lost in BE Cyberspace
Thread Starter
Joined: Sep 2004
Location: Windsor, ON; Chicago, IL
Posts: 6,713
Re: Calling Mr Lee...
That's karma-worthy, thanks Rob, I'm memorising mine now!!!
You need the Rejection Hotline
Local numbers for Canada:
403-775-9982 Calgary
780-669-5270 Edmonton
905-963-0318 Hamilton
519-488-2355 London
514-667-0361 Montreal
613-686-3620 Ottawa
647-476-4910 Toronto
778-786-8557 Vancouver
250-984-0686 Victoria
204-272-3976 Winnipeg
Rob.
Local numbers for Canada:
403-775-9982 Calgary
780-669-5270 Edmonton
905-963-0318 Hamilton
519-488-2355 London
514-667-0361 Montreal
613-686-3620 Ottawa
647-476-4910 Toronto
778-786-8557 Vancouver
250-984-0686 Victoria
204-272-3976 Winnipeg
Rob.
#14
Lost in BE Cyberspace
Joined: Jun 2005
Location: Oz -> UK -> San Diego
Posts: 9,912
Re: Calling Mr Lee...
You need the Rejection Hotline
Local numbers for Canada:
403-775-9982 Calgary
780-669-5270 Edmonton
905-963-0318 Hamilton
519-488-2355 London
514-667-0361 Montreal
613-686-3620 Ottawa
647-476-4910 Toronto
778-786-8557 Vancouver
250-984-0686 Victoria
204-272-3976 Winnipeg
Rob.
Local numbers for Canada:
403-775-9982 Calgary
780-669-5270 Edmonton
905-963-0318 Hamilton
519-488-2355 London
514-667-0361 Montreal
613-686-3620 Ottawa
647-476-4910 Toronto
778-786-8557 Vancouver
250-984-0686 Victoria
204-272-3976 Winnipeg
Rob.
#15
Lost in BE Cyberspace
Thread Starter
Joined: Sep 2004
Location: Windsor, ON; Chicago, IL
Posts: 6,713
Re: Calling Mr Lee...
Is it displayed in the store though? I had a recent heated discussion with someone at Boots about there policy and was told it was clearly displayed. When I asked where I was told on the back of my receipt never looked there and told them what idiot puts it in a place no one looks!!:curse:
But it seems I've got no complaint, the smarmy twits can insist on it, it's my tough luck. I'm not a big customer there anyway but I won't buy from them again. I'm still amazed that a phone number isn't considered personal data (ex-directory so patients can't bother Mr B at home) and can be stored for spurious reasons like that. But now we all know
Funny that none of us willingly give them our real number though... is that a sceptical Brit thing or are Canadians giving them made-up ones too? If so, in what way does it stop fraud?