Phone call to Adelaide - Gen Skill Indep

Old Feb 13th 2003, 10:58 am
  #1  
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Default Phone call to Adelaide - Gen Skill Indep

Hi Everyone,

I'm trying to phone the DIMA in Adelaide. I rang last night and was put on hold for 1 hour and 15 minutes before I hung up.
Thank god I had "Match of the day" to watch last night :-)

With the residency process I have developed great patience, but can anyone recommed a good time to ring Adelaide ?

I rang around 9:15 AM Adelaide time. Anyone have any similar experiences ?

Cheers & good luck everyone.
Paul
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Old Feb 13th 2003, 6:35 pm
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Default Re: Phone call to Adelaide - Gen Skill Indep

Originally posted by OZ_Oneday
Hi Everyone,

I'm trying to phone the DIMA in Adelaide. I rang last night and was put on hold for 1 hour and 15 minutes before I hung up.
Thank god I had "Match of the day" to watch last night :-)

With the residency process I have developed great patience, but can anyone recommed a good time to ring Adelaide ?

I rang around 9:15 AM Adelaide time. Anyone have any similar experiences ?

Cheers & good luck everyone.
Paul
I rang at 10.00pm UK time last night and got through straight away
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Old Feb 13th 2003, 9:11 pm
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Default Re: Phone call to Adelaide - Gen Skill Indep

Why dont you send an email to the general inquiry mail box or better
yet if you know your case officier name sent it in the format
[email protected]
 
Old Feb 14th 2003, 6:32 am
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Default Re: Phone call to Adelaide - Gen Skill Indep

Did you dial 0 when hearing the first information message?

In my opinion the best time to call is at the end of their working day. I have talked to much friendlier people at the end of the day then in (their) morning. Last time someone even told me instead of saying 'good bye', 'NO WORRIES'. I just had to smile at that one.

Good luck,
Nina
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Old Feb 14th 2003, 8:52 am
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Default Re: Phone call to Adelaide - Gen Skill Indep

Hi Nina, David an Terryg,

Thanks for your advise. I tried e-mailing but I got the standard
automated reply (don't know my case officers name yet) and
I used the 0 option. I guess I just picked it at a bad time.

I may try the late in the working day approach.

Thanks again !
Paul
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