Dana Smith

Doing it with us provides an easier & faster immigration process we provide an authorized ‘Points Test’ checks: Personal skill assessment – based on your CV (Resume), you will also get a professional migration consultant from an experienced migration law firm with high success rates. And if you are not fully eligible at this moment, We will direct you how to improve your basic qualification so you will be able live and work in Australia.
One of the most important values for our organization is providing top notch quality of service to our clients while on their way to become Australians, and of course, shorten the time, red tape and complexity involved in the legal process of immigrating to a new country.

Of course if you wish, you can go directly to the lawyer or agent but you may end up paying more as most lawyers charge over $250 an hour or more, Not many of them will spend a lot of time on something without getting paid.

moneypenny20

Why not though? If you have certain lawyers and MARA registered agents that you use on a regular basis, why can you not tell everyone who they are? I'm sure they (the lawyers and agents) would be happy for their details to be made public, after all it's free advertising for them.

Centurion

Frankly, what a load of garbage. Most MARA agents (who do not need to be lawyers) happily discuss cases to a prospective clients without charge before proceeding with applications. I can think of dozen off the top of my head who are perhaps some of the most reputed and long standing agents, many of which contribute to this site.

Your company/call center/agents/whatever are not MARA registered and not qualified in any legal capacity to provide advice as to whether someone's application may succeed or not.

I'll give something to you though. What a great business model you have. Set up a website that sounds endorsed by the Australian Government in some way, and then charge a fee for passing on details of clients to a proper agent.

Gosh - only wish I'd thought of this one myself really. But then I don't think I'd personally have the bottle to actually debate the merits on public forums for charging people for nothing they can't get from a properly qualified professional, usually without charge, before they instruct the agent to act for them.

I only hope that people read this thread and the advice contained therein and always seek the advice of a properly qualified MARA agent or immigration lawyer.

Dorothy

Why do I not have a right to know who my file (and personal information) is being passed on to? I would like to check the credentials of who will prospectively be handling my case. Surely as a client I have the right to do that, don't I?

I have already established via MARA registered migration agents that as a 29 year old UK trained registered nurse with 7 years' experience I am eligible.

11545333

Since my BAD experience is out in the open, I think you could do your best in helping me by answering here in this thread and not through PM. What say you if I file a dispute and cancel my payment since it was only a matter of hours when the whole thing happened?

JoeBlogsOfOz

I have thought of it. But it's against the law for an Australian citizen to charge a fee for providing immigration advice if he/she is not MARA registered. Might still be possible by setting up websites/call centres based overseas.

Jamie Smith

Hi Dana

You are essentially charging people a fee to have their credit card processed.

You then refer them on to someone else who will assess them and manage their case and charge another fee.

My guess is you get a split of the MARA agent's fee for the referral so you are not charging people for the referral, just the pleasure of making a payment to you for no value add.

Yours is indeed valueless work, in that you only add cost to the process of migration.

After several years of seeing complaints about your overly aggressive sales team requiring many refunds, and flawed system of credit card handling where people's cards get debited without proper authorisation, I am surprised that the credit card companies even deal with you.

I note that you have not addressed my observation that "Dana" is instead the owner of the business.

Pollyana

An interesting comment. I hope that by posting it on here people take not and avoid the company in future, they certainly don't seem to have many people recommending their servcies.......

musmanasghar

Not every one visits BE and there are lot of innocent people who can be fooled by these type of FRAUD companies .... in my opinion, i am feeling that i have to post this THREAD's link to other forums also ... in that case we will be able to warn others .....

any one who has got common sense will not be misled by reading all this thing and some v v immature, non-professional and stupid replies from so called DANA SMITH ....

Dana Smith

I offered that you send me your personal details by PM so you will not need to write them in a public forum.
Without your personal details I can check you case. I can not find the recording of the conversation you had with the rep. Or do any thing else.
If you want I have no problem writing the answer in the main forum and not in a PM.

11545333

If you can check without the details why do you ask for it? With due respect, i dont see any concrete answers from the questions that is thrown to you.
When your agents were asking for my CC details, they were actually completing my registration. The "Application Form Number" and password provided led me in opening my incomplete registration.
one question though, what does "depandant" (spelled that way) mean? it is one of the tabs that need to be provided to register.

Pollyana

I appreciate that, but there's nothing I can do about it

musmanasghar

Pollyana you are already doing a v good job.
excellent moderation ... keep it up.

as far as these FRAUD companies are concerned, its us who will try to warn others.
Stay blessed.

Dana Smith
Please GROW UP or GIVE UP.

11545333

Dana Smith

Refer to posts #110,115,116

I am still waiting for your reply in this forum...

moneypenny20

I think, can't guarantee it of course, that when Dana said 'I can' that they actually meant 'I can't' and made a typo. Judging by other posts and the website, spelling and grammar, along with facts, doesn't seem one of the company's strong points.