Email Response - LONDON Office
#1
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Joined: Jan 2009
Location: Vancouver (!)
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Email Response - LONDON Office
For those that have emailed London recently, how long did it take to get a reply, excl. the automatic response email?
I know some were not getting the auto response email but did you ever actually get a reply any way?
I know some were not getting the auto response email but did you ever actually get a reply any way?
#2
Re: Email Response - LONDON Office
Hi - I was not getting an automatic response but I was getting replies so it is no real sign of it working or not.
First time I emailed them it took just over a week for a response. I then emailed twice this month - first time 2 day and second time 1 day response which I was really please with.
First time I emailed them it took just over a week for a response. I then emailed twice this month - first time 2 day and second time 1 day response which I was really please with.
#3
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Re: Email Response - LONDON Office
I got the auto reply straight away, just wondering how long it actually takes them to respond. I sent an email back in Feb and it took 5 working days, which I was happy with, so just wondering if it is likely to be around the same.
#5
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Joined: Nov 2007
Location: Kamloops
Posts: 365
Re: Email Response - LONDON Office
it depends, 1st time no response to emails, phone calls or letters
last few times they have replied within 2 days to emails
last few times they have replied within 2 days to emails
#6
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Re: Email Response - LONDON Office
I emailed them on the Thursday - putting my file number and I got a reply on the friday morning on email from London.
JET
JET
#7
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Joined: Nov 2008
Posts: 44
Re: Email Response - LONDON Office
I emailed on Friday and included my file number. Didn't get auto response but a real response on Monday to my query.
#8
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Re: Email Response - LONDON Office
Oh those last few posts sound positive, maybe I will hear something back before Friday.