I think you should call back the U.K. visa and immigration contact centre tomorrow and enquiry about it, ask them what is going on, a decision is made and your spouse still hasn’t receive a email,call or text. Also get your hubby to ring VFS in Kingston and enquiry about it also. Never stop chasing them until you get it. Try and contact your mp tomorrow explain situation and that a decision as been made and still hasn’t receive back your hubby passport.

Hey, I took your advice yesterday and called the UKVI number again for the third time and was told “I can confirm the Decison has been made but i don’t know why you still haven’t received an email, but I will escalate your case to the relevant department and you should receive an email shortly” they just sound so cold on the phone especially when you ask if they can tell you anything, they say they can’t. I just bursted into tears after the phone call. My husband tried to call the VFS Kingston and they said they can’t help but gave him an email which i sent an email to and got an automatic reply telling me to call the same email and number of UKVI. It’s like we are literally stuck! Today is now working day 43 since biometrics and we applied with priority, decision was made on working day 33 1st June and was told to wait 10 working days from that date and now today is 11 working days and still nothing, this is another week of nothing and I’m scared next week will be another week of no email no text no phone call just worry and stress, my baby is due to be born next week and i feel so down because of this visa waiting time and the not knowing

I have used them in the past for immigration issues and they were really good within days homeoffice get back to me. Also they can ask homeoffice to compensate you if this as cause distress. What is your timeline if you don’t mind me asking?

Thanks for your reply.
Thats good news. So my timeline is: applied on Feb 27th 2018 online, biometrics march 2nd 2018 Kingston Jamaica, march 6 documents received, march 8 eco assigned, non straightforward email may 29th at 57bd, they requested extra documents which was already sent initially but resent as they asked on May 30th. Since then it’s been constant phone calls and emails to chase where they are with the application. They did reply June 12th to say the extra documents have been received and they are making a decision as soon as possible. But we don’t know when that is. Our travel date was on June 4. Now that has passed, we don’t know what to do or where to turn.

once they sent a email requesting extra documents that means eco will be making decision in the next couple days. Within now and next week you should get a decision. My hubby also applied from Jamaica his biometric was taken on the 30/04/18 on the 12/06/18 I received email saying application is at the final stages I will get a decision as soon as possible. By the grace of God we hear something next week.

i really do hope so. By the grace of God i hope we hear something next week or else I might have to look into complaining. As I can’t see why it’s taking them this long with minimal communication with applicants. Do they only send emails on certain days? Do you know how their system works?

Awww please be strong, contact your mp on Monday without a fail,they have a special telephone line that mp calls. Give your mp all the information especially that a decision as been made so your mp will mostly likely to help you get your hubby passport. Make a complaint aswel to ukvi complaint department and also email the ombudsman they are really good, they will contact ukvi on your behalf. It’s been 32 working days since I’m waiting and we also done priority, and it’s very stressful thing to go through especially when you pay for priority. I escalated my case 3 times between Monday and Wednesday, I rang them today and it’s still saying awaiting decision. If I don’t received anything by next week I going to contact ombudsman,and my mp. You can email vfs global their email address is [email protected] they will be able to help u and contact ukvi on your behalf aswel. Hope your hear from them soon.

I was hoping to see you would post some good news today about the passport.

Today is 117 working days since the biometrics submitted on the 28th December 2017.